Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,118 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bags High quality Great customer service”

Helpful Report

Dear Fran, Thank you so much for your 5-star rating of Pure Luxuries London! We appreciate your feedback and are thrilled to hear that you had such a positive experience with us. "Great bags, high quality, great customer service" - we couldn't have said it better ourselves! It's always a pleasure to provide our customers with top-notch products and exceptional service. Your kind words mean a lot to us and serve as a great encouragement to continue delivering the best possible experience. Warm regards, Faye

“Recently bought a handbag for my mother. She can't stop commenting on the material and style ,she's just over the moon .Thank you very much ,l m definitely coming back for more..Siyabonga!!”

Helpful Report

Thank you so much, Leroy, for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your feedback. We're delighted to hear that your mother is absolutely thrilled with her new handbag, and that she can't stop raving about the material and style. That's fantastic to hear! We're glad we could bring such joy to her. Thank you very much for your kind words, and we look forward to welcoming you back for more personalised luxury pieces in the future.

“I recently wrote a review and mentioned the cherry backpack and how pleased l was with it. I have since ordered the backpack in navy plus another bag as well. 3 people on my recommendation have now purchased the backpack. Amazing value, gorgeous bags, lovely quality, highly recommended. I must have a dozen bags now from Pure Luxuries.”

Helpful Report

Dear Marjie, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your support and are thrilled to hear about your positive experience with our cherry backpack. We're delighted that you were pleased enough to order the backpack in navy, as well as another bag. It's incredibly rewarding to know that your recommendation has resulted in three more people purchasing the backpack – that's incredible! We couldn't be happier to hear that you find our bags to be amazing value, gorgeous, and of lovely quality. Your kind words and loyal patronage mean the world to us. Thank you for choosing Pure Luxuries London and for being a valued customer throughout your bag collection journey. We are honored to have provided you with twelve bags so far. Please do not hesitate to reach out if you have any further inquiries or if there is anything else we can assist you with. We look forward to serving you again in the future! Warm regards, Faye Pure Luxuries London

“I have purchased three bags now from Pure Luxuries,and I won’t be buying any from anywhere else from now on. The quality is the best I’ve found in many years, such a good choice too which is why I ended up ordering two at the same time(couldn’t decide which to have lol). Absolutely amazing quality which I know will last.”

Helpful Report

Dear Nicola, Thank you so much for your glowing 5-star review of Pure Luxuries London! We truly appreciate your kind words and are thrilled to hear that you had such a positive shopping experience with us. It is wonderful to know that you have purchased three bags from Pure Luxuries London and have found our quality to be the best in many years. We take great pride in offering a wide selection of choices, and we understand how difficult it can be to decide on just one! We're glad that you were so satisfied with our products that you ended up ordering two at the same time. Rest assured that our commitment to providing amazing quality pieces remains unwavering, ensuring that our products will last for years to come. We are truly grateful for your loyalty and look forward to serving you again in the future. Thank you once again for your support and for choosing Pure Luxuries London as your go-to destination for bags. Warm regards, Faye

“Nice colour . Useful sized bag . Thankyou .”

Helpful Report

Dear Esther, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your support and are thrilled that you enjoyed your experience with us. We're glad you loved the nice color and found the bag to be of a useful size. Your satisfaction means a lot to us, and we're delighted that we could meet your expectations. Thank you and take care! Best regards, Faye

“Beautiful chestnut cross body bag lovely leather and style will definitely buy more in different colours”

Helpful Report

Thank you, Mary! We're delighted to hear that you love your chestnut cross body bag. We appreciate your support and look forward to serving you again with more colours

“Excellent value leather bag, delivered free and received promptly. Will definitely check this company out again before looking anywhere else.”

Helpful Report

Hi Jackie, Thank you for your fantastic review! We're delighted to hear that you're happy with the value and quality of your leather bag, as well as our prompt, free delivery. We look forward to serving you again in the future and appreciate your loyalty. Thanks for choosing us! Best regards, Faye

“I ordered my bag to go on holiday and it’s absolutely brilliant it has plenty of zips to keep things separated and the feel of the leather is lovely it’s just right not to soft so it doesn’t hold its shape and not to hard so it can’t be bent it’s just right i love it and would buy more maybe in different colours”

Helpful Report

Hi Paula, Thank you so much for your wonderful review! We're thrilled to hear that you love your bag and that it met your expectations for your holiday. It's great to know that the design, with plenty of zips, and the feel of the leather, struck the perfect balance for you. We appreciate your feedback and look forward to providing you with more options in different colors. Enjoy your travels! Best, Faye

“Plenty of choice, chosen bag as described & well made. Delivery & updates were great!”

Helpful Report

Dear Mrs. L Edwards, Thank you for your positive feedback! We're delighted you found plenty of choice and that your chosen bag was as described and well-made. We're also glad to hear you had a great experience with our delivery and updates. Best regards, Pure Luxuries London

“Delighted with my purchases,quality is exceptional,beautiful styles and lovely colours.Delivery was swift,well packaged,and trouble free.Will be back for more! Chris M”

Helpful Report

Hi Christine, Thank you so much for your wonderful review! We're thrilled to hear that you are delighted with your purchases. It's fantastic to know that you find the quality exceptional, and you appreciate our beautiful styles and colors. We look forward to welcoming you back for more! Best regards, Pure Luxuries London

“Excellent product”

Helpful Report

Hi Dave, Thank you for your feedback and kind words :) - Thanks, Faye

“Good quality items, speedy despatch,”

Helpful Report

Hi Gillian, Thank you for your review! We're glad to hear you are pleased with the quality of our items and our speedy dispatch. Enjoy! Best regards, Faye

“Excellent handbag ideal room beautiful leather so soft will definitely be buying more”

Helpful Report

Hi Angela, Thank you for your wonderful feedback! We're thrilled to hear that you find the handbag ideal and love the soft, beautiful leather. We look forward to your next purchase! Best regards, Faye

“Lovely hand bag. Very good value for money. Arrived on time. Thank you.”

Helpful Report

Hi Tina, Thank you for your kind words! We're delighted to hear you love the handbag and found it to be great value for money. We're also glad it arrived on time. Enjoy! Best regards, Faye

“Lovely leather bag. Bought as a present for someone. Quick delivery.”

Helpful Report

Hi Pasty, Thank you for your feedback! We're thrilled to hear you loved the leather bag and appreciated the quick delivery. We hope the recipient enjoys their present! Best regards, Faye

“The bag I ordered was not quite the shade I required so I returned it, but it was a beautiful bag, very soft leather and well made. The whole process from ordering to returning was very easy and any communication I had with the company during the process was dealt with very quickly. I would not hesitate to order again from the website.”

Helpful Report

Hi Pam, Thank you for your detailed review! We're sorry the shade wasn't quite right, but we're glad you found the bag beautiful and appreciated our service. We look forward to serving you again soon. Best regards, Faye

“Looks fine. It is a present! L”

Helpful Report

Hi Lynn, Thank you for your review! We're glad to hear it looks fine and hope the recipient loves their present! Best regards, Faye

“Lovely Bag. Love the tan colour. {Alexander Bag} Will purchase again from Pure Luxuries London”

Helpful Report

Hi Julie, Thank you for your lovely feedback! We're so glad you love the Alexander Bag and its tan color. We look forward to your next purchase from Pure Luxuries London! Best regards, Pure Luxuries Team

“Beautiful quality handbags.”

Helpful Report

Hi Glenis, Thank you for your kind words! We're thrilled to hear you love the quality of our handbags. Enjoy your beautiful new pieces! Best regards, Faye

“Very happy with my new bags, exactly what I was looking for and speedy delivery 😊”

Helpful Report

Hi Gloria, Thank you so much for your lovely review! We're delighted to hear that you are very happy with your new bags and our speedy delivery. Enjoy your new purchases! 😊 Best regards, Faye

Pure Luxuries London is rated 4.9 based on 6,118 reviews