Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,125 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Present!”

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“Wanted exactly what I have been looking for and prompt delivery”

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“The quality of the product is excellent”

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“As the item was gift wrapped I a unable to see the result of the personalization but very happy with the time scale in which I received it. Purchased and received the following day, brilliant. I would definitely recommend you.”

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“Parcel came beautifully wrapped within a couple of days. Bit disappointed with quality of goods but excellent service”

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“The service was excellent, wallet was very good quality and reasonable price. Packaging option lovely, added to the overall gift.”

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“Very quick delivery and all products are excellent quality. Never disappointed.”

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“Goods arrived the next day - well packed and excellent quality at a very competitive price. Many thanks!”

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“Love the bag. Exactly as described.”

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“Great bags at big discounts and a very prompt service.”

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“The bags lovely. A simple design and soft leather.”

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“Ordered Friday delivered Saturday and Pure Lux kept me posted throughout. Fab service and looked exactly as the picture online. Brilliant service and will definitely use again.”

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“Good product free and timely delivery”

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“I purchased the bag for my Husband's birthday. He is delighted with it and I am very happy with the quality.”

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“very happy with my new luxuries handbag . excellent speedy service . beautiful quality . perfect size for all my bits +bobs . would recommend to all my friends . perfect bargain price . and free delivery . what more does a lady need . thank you so much . i am one very happy lady . hope to buy more top quality handbags from you in the future kind regards from Corinne .x”

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“purchased great product and fantastic speedy delivery”

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“Good product range well presented on the web with very good quality image rollovers to help with visualisation of item. They keep customer informed of order progress. Will respond to customer enquiries. One of the best presented web sites.”

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“I put my order in and in about 48 hours I had it I was very happy with my order thank you”

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“Excellent delivery service. Sadly, the product didn't match up.half price leather handbag (£49.50) wasn't worth the money.poor quality. Uneven tones in leather...striped..on one section.i may have paid £20 for this bag.never the full price which was £99. Pity,but may try again to purchase another item to see if I was just unlucky.”

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Good morning, Thank you for your feedback. I'm very sorry to hear you are not satisfied with your purchase - if you'd like to send this back or arrange an exchange for a different item, please don't hesitate to contact our customer support team on info@pureluxuries.com, where we will be more than happy to assist! Kind regards, PL Customer Care

“Beautiful product for an 18th birthday gift. Fast delivery, well packaged.”

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Pure Luxuries London is rated 4.9 based on 6,125 reviews