Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,078 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found just what I wanted online and it was delivered to me within a couple of days with no problems. My handbag is of a very good quality and I have been very pleased with the service of Pure Luxuries of London.”

Helpful Report

Hi Pauline, Thank you for your kind review! We're delighted to hear that you found exactly what you wanted and that your handbag arrived quickly. It’s great to know you’re pleased with the quality and our service. Warm regards, Faye

“Bought 2 bags as gifts now....both beautiful, excellent quality & great service. Both recipients more than pleased.”

Helpful Report

Hi Lesley, Thank you for your wonderful review! We're so glad to hear that both recipients loved their gifts and that you were happy with the quality and service. Best wishes, Faye

“This was the first time I have bought from this company and they were fantastic, I bought a grey over the body bag and it’s lovely the delivery was very quick the price was great. I liked the bag that I purchased another in the dusky pink and my friend asked me if I would order her the grey one. We changed the strap as it was rather short when over the body and the bag lay to high up for us.”

Helpful Report

Hi Lorna, Thank you for your kind review! We're thrilled to hear that you loved your first purchase and that it led to another one, along with a bag for your friend! We appreciate your feedback on the strap length and are glad you found a solution that works for you. Best regards, Faye

“I have purchased 2 bags and a purse for myself and a purse for my daughter in law. Lovely leather and beautiful colours, and at reduced prices. Very happy with them all. Free delivery is always tempting.”

Helpful Report

Hi Sue, Thank you for your lovely review! We're so glad to hear that you and your daughter-in-law are happy with your bags and purses. It's great to know you love the leather, colours, and that free delivery was a bonus! Warm regards, Faye

“I've just purchased my 3rd Pure Luxuries bag. They are all fabulous. I'm sure I will be buying more. 👍😊”

Helpful Report

Hi Maralyn, Thank you for your continued support! We’re thrilled to hear that you love your Pure Luxuries bags and that you’re already thinking of adding more to your collection. 😊 Best regards, Faye

“3rd item purchased. Lovely quality. Exactly as expected. Delivery really quick”

Helpful Report

Hi Sara, Thank you for your continued support! We’re delighted to hear that you’re pleased with the quality of your third purchase and the quick delivery. Warm regards, Faye

“A beautiful handbag, quick and excellent service. Will definitely use company again”

Helpful Report

Hi Elaine, Thank you for your wonderful review! We're thrilled to hear that you love the handbag and were pleased with our quick and excellent service. We look forward to your next visit! Best wishes, Faye

“Nice purse my mum loved it”

Helpful Report

Hi Jyoti, Thank you for sharing your feedback! We're delighted to hear that your mum loved the purse. Warm regards, Faye

“I bought a bag for my daughter’s birthday and was so impressed with the quality (she was thrilled with the bag) I ordered another one for myself. Delivery was within a few days. Great company.”

Helpful Report

Hi Wanda, Thank you for your lovely review! We're so happy to hear that your daughter was thrilled with her birthday bag and that you were impressed enough to order one for yourself. We appreciate your kind words and are glad you had a great experience with us. Best regards, Faye

“Perfect leather bag. Prompt delivery. Very pleased..”

Helpful Report

Hi Coral, Thank you for your review! We’re thrilled to hear that you’re pleased with your leather bag and the prompt delivery. Best wishes, Faye

“An excellent leather bag at a good price. I have bought a few items from Pure Luxuries and they have all been great quality.”

Helpful Report

Hi A Marshall, Thank you for your kind review! We're delighted to hear that you’re pleased with the quality of your leather bag and that you’ve had great experiences with all your purchases from us. Warm regards, Faye

“Bought tote bag for the wife, she chose it obviously as I would have had no idea which one to buy. She absolutely loves it and it is exceptionally good quality so I am in her good books which means winner winner chicken dinner 😀”

Helpful Report

Hi Duncan, Thank you for sharing your fun and positive review! We're thrilled to hear that your wife loves the tote bag and that it earned you some extra points at home. Sounds like a win all around! 😄 Best regards, Faye

“Beautiful wee bag. Quality amazing. Arrived very quickly. Overall very pleased. Will order again.”

Helpful Report

Hi Joan, Thank you for your wonderful feedback! We’re thrilled to hear that you love your beautiful wee bag and that you’re pleased with the quality and quick delivery. We look forward to your next order! Best wishes, Faye

“A beautiful soft leather clutch bag delivered swiftly. Bought as a gift for a BIG birthday. Very happy with my purchase.”

Helpful Report

Hi M D Foote, Thank you for your lovely review! We’re delighted to hear that you’re happy with the soft leather clutch bag and that it arrived quickly. We hope it makes the perfect gift for the special birthday! Warm regards, Faye

“I ordered a navy belt and got a black belt instead the black belt is nice but I had to go buy a navy one”

Helpful Report

Hi Dawn, Thank you for your feedback, and I'm sorry to hear about the mix-up with your order. I’m glad you like the black belt, but I understand the inconvenience of having to purchase a navy one separately. Please reach out to our customer service team so we can assist you further. Warm regards, Faye

“Great leather bag and leather”

Helpful Report

Hi Maria, Thank you for your review! We're glad to hear that you love the leather bag and the quality of the leather. Best wishes, Faye

“I am extremely pleased with the product I received and the promptness between buying and receiving.”

Helpful Report

Hi Mrs. Philliben, Thank you for your wonderful feedback! We’re delighted to hear that you’re extremely pleased with your product and the prompt service. Warm regards, Faye

“Everything went very smoothly with the order. My bag arrived on time. Pleased with the bag, exactly as described. Good price too.”

Helpful Report

Hi Christine, Thank you for your review! We’re glad to hear that your order went smoothly and that the bag arrived on time and as described. It’s great to know you’re pleased with the price as well. Best regards, Faye

“Received my lovely leather handbag, perfect size with variety of pockets. Quick delivery and would definitely buy from you again in the future.”

Helpful Report

Hi Lucy, Thank you for your lovely review! We’re thrilled to hear that your leather handbag is the perfect size with the pockets you need, and that you were pleased with the quick delivery. We look forward to assisting you with future purchases! Best wishes, Faye

“I have bought a handbag, a back pack and a purse all in this last week and all in the sale. I am so very happy with all my purchases, the ease of buying and the fast delivery. I would not hesitate recommending this company to my friends and family.”

Helpful Report

Hi Lynne, Thank you for your fantastic review! We’re delighted to hear that you’re happy with your handbag, backpack, and purse, as well as the ease of buying and fast delivery. We appreciate your recommendation and look forward to serving your friends and family! Warm regards, Faye

Pure Luxuries London is rated 4.9 based on 6,078 reviews