Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,121 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Pure Luxuries London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is the second purse i have purchased, very pleased with both of them. delivery was prompt and packaged very well.”

Helpful Report

“Good service, delivery was free and order arrived promptly in a couple of days.”

Helpful Report

“I ordered a beautiful leather handbag as a gift. It arrived very quickly and was exactly what I had hoped for. It is made from beautifully soft leather and my friend was absolutely thrilled with it!”

Helpful Report

“Beautiful product, expressly delivered. Paid extra for a gift box which wasn’t really necessary as the 'standard' box was more than presentable as it came. I shall look to buy future gifts from Pure Luxuries as my wife was really impressed with my choice and it earnt me lots of 'brownie points'”

Helpful Report

“I was so pleased with my purchase from Pure Luxuries London. I would definitely recommend them J.M. Lake District”

Helpful Report

“Beautiful Leather and great quality”

Helpful Report

“I bought a purse and bag on sale, both were very good quality and good prices. The bag was far too big even though I had got the ruler out to check the measurements. I couldn't visualise what size it would be in real life. I sent the bag back and got my money back promptly. I reordered a different bag. If I had seen the purse and replacement bag in a shop I probably would not have bought them because they weren't quite what I wanted. However, given that the items were such good value for money and I rarely go shopping these days I decided to keep them. Would I recommend Pure Luxuries, based on this experience, that is a definite yes but I would suggest drawing the sizes on paper to work out if it really is what you want. Also don't take too long deciding because sale items are so well priced they get snapped up quickly.”

Helpful Report

“Lovely bag, soft leather. Great service and delivery. I will purchase again”

Helpful Report

“I have used Pure Luxuries several times now and found their service great and loved all of the products I ve purchased.”

Helpful Report

“love my new purse excellent quality , very nicely packed and excellent service , l will be shopping on here again and would highly recommend this company.”

Helpful Report

“Lovely leather bag, delivered quickly in pristine condition. Great value too, would definitely buy from here again.”

Helpful Report

“Lovely product at a reasonable price. Prompt delivery and service.”

Helpful Report

“Very nice purse come wallet. Lovely colour. A little larger than expected but very useful extra space so I am really pleased with my purchase.”

Helpful Report

“The products I have received from this company are fantastic, would recommend them to everyone”

Helpful Report

“Quick and easy ordering system. Parcel arrived within two days. Very pleased”

Helpful Report

“Ordered bag which arrived really quickly. It was good quality but not colour I was hoping for so requested to send it back. Return label completed and returned foc. and money straight back in my account.”

Helpful Report

“Bag became wet. Colour bled onto clothing. Cardboard looking leather.”

Helpful Report

Hello Mrs Glover and thank you for your review. I am very sorry to hear there has been an issue with your bag. This should certainly not be the case, and we would ask that you contact our team at info@pureluxuries.com so that we may resolve the issue as quickly as possible. Kind regards Pure Luxuries Customer Care

“I purchased a leather wallet,it was quality and well made,i was very pleased with this item and recommend pure luxuries,i will certainly use them again..”

Helpful Report

“Quick service high standard of quality leather goods at a reasonable price”

Helpful Report

“Even though I have sent 1 bag bag it was purely because of the fact it was the wrong size for what I wanted other than that i now have 3 bags which I live,I have recommended you to my daughter and she has purchased 1 and wants another and I have also recommended you to 2 other friends. I would now like another bag but not sure which one.”

Helpful Report

Pure Luxuries London is rated 4.9 based on 6,121 reviews