Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,125 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service, very highly recommended. staff so friendly and helpful and delivery very quick.”

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“The choice is huge, the quality is good and the service excellent.”

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“Product in good quality presentation box. The product itself appears to be of good quality and fit for purpose. This was bought as a gift and is still waiting to be opened by the recipient so I cannot give a review on the use of the product itself. At this time I would be happy to use Pure Luxuries again.”

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“Have purchased 3 wallets.. very happy ...great quality...great price too..would definitely recommend”

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“I'm very pleased with the bag I ordered from Pure Luxuries. It was a good price, and was delivered quickly. It was true to description. The website is easy to use. I was kept well informed of my order status. I don't think I could ask for anything more. Thank you.”

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“very happy with my purchase, quick delivery, no hassle what so ever.”

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“Very nice, good quality and practical products. Fast delivery and a big thumbs up from the wife.”

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“Pure luxuries were very quick to respond to my question about the product. The bag I bought for my husband is absolutely gorgeous and came well packaged the following day. Very Happy!”

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“Ordered a wallet for men with a personalisation on it as a present for my boyfriend. He was so happy and the gift looked very elegant and expensive. Very happy!”

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“Brilliant purse, much better in the flesh, website easy to navigate super fast free delivery - very highly recommended A*********”

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“This is the second item I have ordered from Pure Luxuries. Excellent service, easy to order, fast delivery, and they had what I wanted. What more can you ask for?”

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“Good Quality product and delivered promptly.”

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“Great service arrived within two days of ordering. Beautiful bag, beautiful quality leather Liked it so much I,ve ordered two more from them. Buy on line with confidence.”

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“Ordered a purse, looked exactly like the picture, good quality too. There was a slightly black mark on the back but nonetheless I'm very happy with my purse. Going to order a bag soon :D”

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“high quality leather wallet with security for my bank cards. good looking aswell”

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“Complete rubbish......I ordered a product and three emails I sent have been ignored.Customer Service does not exist !!”

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Good afternoon, Thank you for getting in touch! I'm very sorry that you are experiencing difficulties contacting us. Please may I kindly ask you to see if our emails have been misdirected to your spam folder as we have replied to you on the 4th, 7th and 11th of April. I hope we can resolve this for you soon, and I look forward to hearing from you! Pure Luxuries Customer Support

“excellent product . prompt delivery”

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“I found my handbag on their website, the photos were a good representation of what I received and using the sizing, photos and description I got exactly what I wanted. The delivery etc was very efficient.”