Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,125 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought two 'over the shoulder' bags for my mother from Pure Luxuries. My mum loved them and the service I received was outstanding.”

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“The whole transaction was made really easy and pleasurable. Item was delivered very quickly and it was exactly what it said on the tin. Thank you.”

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“I am very pleased with my new wallet. It looks good, fits neatly into a pocket. and has slots for 8 partly-visible credit or membership cards, plus enclosed spaces for 6 or more other cards. A good choice at a reasonable price.”

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“I purchased a canvas & leather holdall for my husband. It's a lovely bag, well made and very durable. Well worth the money! I ordered it on Tuesday and received it on Thursday morning, and didn't have to pay any delivery charges either. Great service from Pure Luxuries. I would highly recommend them”

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“Great product, price and fast delivery.”

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“Promptly delivered & exactly as described”

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“Very easy to order item and came really quick.”

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“Great service. Quick delivery. Reasonable prices.”

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“Received my order within 3 days.”

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“Excellent service and great birthday gift brought on behalf of daughter for her Dads birthday.”

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“Loved my bag, excellent quality. Arrived very quickly, would definitely recommend pure luxuries.”

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“This is a beautiful wallet, very practical with many spaces for credit cards etc. The best of all is the zip fastening, my previous one had a single stud which forever popped open but I find this so much better.”

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“I got the perfect bag at the perfect price for my best friend. I can't wait to give it to her.”

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“The quality of the leather it's so good.”

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“They lied about the product. On the website they advised that the material used to make Portobello cross body bag was soft leather but it is not. It's made from man made material. The price too shows a reduction from over £80, it would have been true if the bag was pure soft leather, however, that too was a lie.”

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Good morning Ms Ojera, thank you for your review and feedback. I can confirm that all of Portobello's bags are made from genuine leather, and not a man-made alternative. The leather is coated with a protective finish to help safeguard the leather against marks, which will give the leather a more glossy finish and feel than untreated leather. Please do email our customer care team if there's anything they can do, and we'll be happy to help. Kind regards, Ben, Pure Luxuries

“Easy ordering. Speedy delivery. Able to contact customer services and receive prompt replies. Very happy with quality leather and design on one item. The other item a little disappointing. However both were sale items. Overall very satisfied”

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“Finally put £50 notes in wallet”

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“I am over the moon with my purchase and my husband loved his birthday gift. Excellent quality leather product with beautiful stitching and of course, delivery was within a day of purchase. Thank you.”

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“Very happy with my new handbag beutifull leather”

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“Excellent value. Superb delivery. Ordered at 4.30pm and received at 12pm the following day.”

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Pure Luxuries London is rated 4.9 based on 6,125 reviews