Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,119 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was received very promptly, was packaged so beautifully, item is lovely very pleased and a great price in sale.”

Helpful Report

Hello Angela, Thanks for the review. Glad to hear you are pleased with your purchase :) Many thanks,

“Good quality items. Parcel received within 2 days. Would definitely shop here again.”

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Hello Lor, Thanks very much for your review. Glad to hear you would shop here again. Many thanks,

“Loving my new handbag. The”

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Hi, Glad to hear. Thanks for the 5 star review. Many thanks,

“Thankyou Lovely bag attived quickly and well wrapped”

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Hi, Many thanks for your review - happy to hear it was presented well.

“Speedy delivery. Lovely quality product.”

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Hi, Thanks for the review - we really appreciate it. Many thanks,

“Service was excellent. The product was high quality and as advertised. Will definitely be using pure luxuries for future purchases.”

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Hi, Thanks for the lovely review. We appreciate you taking the time to review us and that you will be using us again :) Many thanks,

“Bought the bag for a friend birthday. Its absolutely lovely. Very good quality thank you.”

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Hi, Thanks for the review - we are glad you like it :) Many thanks,

“Very prompt service and lovely bag. I'm very happy with this purchase and would definitely use Pure Luxuries again”

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Hello, Thanks for the lovely review - we are glad that you are happy with your purchase and would use us again :) Many thanks,

“Very pleased with purchase , would have no hesitation in shopping again”

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Hello Mary, Thanks for the lovely review :) Many thanks,

“I bought a wallet, it is leather and has compartments for everything, it is very well made & I expect it to last a long time. Many thanks.”

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Hello John, Thanks for the review, much appreciated. Many thanks,

“Quick delivery, beautiful bag and very soft leather Love it!”

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Hi Linda, Thanks for the review :) Glad you love it. Many thanks,

“The bag is on. That's all, not great, not awful just ok. It was reduced to £38 from £100. I definitely wouldn't have paid that for it. I prefer smooth leather, not grainy. It's ok for work.”

Helpful Report

Hi, Thanks for your review and feedback. Please can you contact us on info@pureluxuries.com with your order details so we can look into which product you purchased - then we can have a look at the leather for you. Many thanks,

“I’m very pleased with my Pure Luxuries cross-body bag. From the vast selection I was able to select one with a wide canvas strap (for comfort) and just the right size and colour.”

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Hi, Thanks for the 5 star review, we really appreciate it :) We are happy you could find something for your needs.

“GOOD QUALITY, SPEEDY DELIVERY, VERY HAPPY”

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Hi Pam, Thank you for your review. We are glad you are happy :) Many thanks,

“Good service. Very pleased with this purchase. Like the fact that the two outside pockets have a magnetic clip and close quite easily.”

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Hi, Thanks for your review much appreciated. Many thanks,

“Beautiful product delivered promptly”

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Hello Debra, Thanks for your review, much appreciated.

“Purchased 2 messenger bags both excellent quality and speedy delivery very pleased”

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Hello Leonard, Thanks for your review and your purchases. Much appreciated :) Many thanks,

“Beautiful, well made, functional item which feels built to last and not cheap and throwaway. The hardest part was choosing one style and colour as they’re all so beautiful!”

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Hello, Thanks for your lovely review, we really appreciate :) Glad the choice was the hardest part Many thanks,

“I love the Pure Luxuries handbags and the website is good the only complaint I have is that after I placed an order I didn't get a confirmation email so I rang to make sure my order was received which it had been another email was sent but I didn't receive that either though I received emails form customer service !!!!”

Helpful Report

Hi Chrissie, Thanks for the review. Sorry to hear about the confirmations emails. Sometimes we can end up in spam, and if we are not added to your contacts this will continue to happen. Please ensure you add us to your contacts for future. Many thanks,

“Very happy with my bag Good quality and quick delivery. Also, a bonus that I got it in the sale.”

Helpful Report

Hello Margaret, Thanks for the review much appreciated.

Pure Luxuries London is rated 4.9 based on 6,119 reviews