Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,078 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As the product was bought as a gift for Christmas and as yet not opened by my wife.I cannot comment on the quality of the product,except that the service and delivery was good.”

Helpful Report

Hi Robin, Thank you for taking the time to leave a review! We're glad to hear you were pleased with our service and delivery. We hope your wife loves her gift when she opens it on Christmas! Best regards, Faye

“Easy web site. Fast delivery. Lovely bag.”

Helpful Report

Hi Diane, Thank you for your feedback! We’re so glad to hear you enjoyed your experience shopping with us and love your new bag. We look forward to serving you again in the future! Best, Faye

“First time buying from you , ordered the Concha Dink bag in plum . Absolutely delighted, beautiful bag , beautiful quality leather. I’ve had so many compliments, so the word is out! Thank you so much 😊”

Helpful Report

Hi Catherine, Thank you so much for sharing your first experience with us! We’re thrilled to hear that you love your Conkca Dink bag in plum and that it’s receiving so many compliments. It's fantastic that the quality and style are getting noticed! We look forward to welcoming you back for your next purchase. Warm regards, Faye

“Arrived quickly and had a great price. The quality is excellent and it’s a beautiful bag.”

Helpful Report

Hi Sheila, Thank you for your kind words! We’re thrilled to hear you’re happy with the quality and look of your new bag. It’s wonderful to know you enjoyed the quick delivery and great price as well. Enjoy! Best wishes, Faye

“Quick and easy ordering and very good delivery date, The handbag is a present for my sister. I love it and I am sure she wll.”

Helpful Report

Hi Rosemary, Thank you for choosing us for your gift! We’re so glad the ordering and delivery went smoothly, and we’re sure your sister will love the handbag just as much as you do. It’s always a pleasure to help you find the perfect present! Warm regards, Faye

“Order delivered on time. Excellent bag, especially with a really good discount ! Bag is well made and leather of good quality - can get a lot of 'stuff' in! Very pleased with both service and quality.”

Helpful Report

Hi Mrs. Evans, Thank you for your lovely feedback! We're delighted to hear you’re pleased with the bag and that the discount made it even better. It’s great to know that it fits all your essentials and that you’re happy with the quality and service. We look forward to serving you again in the future! Best wishes, Faye

“Every item l have bought from you has been lovely….weither for myself or as a gift ……l have to stop myself from looking on your website as l would be buying all the time …one happy customer”

Helpful Report

Hi Caryl, Thank you for your wonderful words! We're so glad to hear you're happy with your purchases, whether for yourself or as gifts. It's a pleasure to have you as a customer, and we hope you continue to enjoy each item. Looking forward to your next visit (whenever you’re ready!). Warm regards, Faye

“Excellent value,prompt delivery.”

Helpful Report

Hi Peter, Thank you for your feedback! We're glad you found value in our products and enjoyed the prompt delivery. Hope to see you shopping with us again! Best regards, Faye

“Speedy service, high quality leather bag at a reasonable price”

Helpful Report

Hi Gail, Thank you for your kind words! We're thrilled that you enjoyed our speedy service and the quality of your new leather bag. We hope you continue to enjoy it, and we look forward to serving you again! Warm regards, Faye

“I would recommend these products for quality and prompt delivery”

Helpful Report

Hi Anne, Thank you for your recommendation! We're so pleased to hear you're happy with the quality and delivery. We appreciate your support and look forward to serving you again in the future! Best, Faye

“I can honestly say this is the best leather bag I have brought. Exceptional quality and so many to choose from. I also brought a pink and tan one as well as a crossover. After seeing my first bag my sister and daughter brought two as well.”

Helpful Report

Hi Beverley, Wow, thank you so much for your glowing review! We're thrilled to hear that you’re enjoying your bags and that the quality impressed both you and your family. Knowing you found multiple styles you love truly makes our day. Thank you for choosing us, and we hope you and your family enjoy your beautiful bags for years to come! Warm regards, Faye

“First time purchase with this company and would not hesitate to purchase again. Bought a lovely black cross over bag for my daughter in law for her birthday in December. There were so many lovely bags to choose from. The bag was despatched on the same day of my order, 21/10/24 and arrived 3 days later on 24/10/24. The quality of the bag is outstanding, really good leather with more pockets than expected, and very well made. I am very impressed. Great value for the money. Thankyou. I will definitely be recommending you.”

Helpful Report

Hello, Thank you so much for your wonderful review! We're delighted that your first purchase experience was so positive and that you found the perfect bag for your daughter-in-law's birthday. It’s always fantastic to hear that our customers appreciate the quality and design of our bags, along with the quick service. We look forward to serving you again soon and truly appreciate the recommendation! Warm regards, Faye

“I bought two handbags to give as presents and I'm delighted with them, one in particular. Delivery was very speedy, they're good value, the quality of the handbags is very good, and I like the two colours I chose. I'm sure they'll both be well received!”

Helpful Report

Hi Janet, Thank you for choosing Pure Luxuries for your gifts! We’re thrilled to hear that you’re delighted with both bags, especially with the colors and quality. We’re confident the recipients will love them as much as you do! Best wishes, Faye

“Great quality bag, plenty of pockets, lovely leather and the colour of the season. Good price too whats not to like 👍”

Helpful Report

Hi Kim, Thank you for your lovely review! We're delighted that you're enjoying your new bag and appreciate the details you’ve shared about the quality, pockets, and seasonal colour. It’s great to hear you found it to be a good value as well! Best regards, Faye

“Excellent quality handbag. Very pleased. Delivered in 3 days on standard delivery”

Helpful Report

Hi Chris, Thank you for your fantastic feedback! We're thrilled to hear that you're pleased with the quality of your handbag and that it arrived so quickly. We appreciate your support! Best wishes, Faye

“Excellent customer service, prompt delivery and quality product. Would highly recommend.”

Helpful Report

Hi Jane, Thank you for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that you’re pleased with the quality of your product. Your recommendation means a lot to us! Best regards, Faye

“Bought the Abbey conker backpack for my friend, arrived really quickly and it's a lovely soft Leather.Im thinking about ordering one for myself, or another Backpacks anyway.”

Helpful Report

Hi Julie, Thank you for your lovely feedback! We're thrilled to hear that your friend loved the Abbey conker backpack and that it arrived quickly. It sounds like a perfect addition for yourself as well! If you have any questions or need assistance with your next order, feel free to reach out. Best, Faye

“Lovely quality bags I’ve bought 2 and my friend also got me to get her one as well due to being impressed with my first purchase . So my 1st purchase lead to me buying anther and adding a friends order to my own . Quick delivery as well”

Helpful Report

Hi Debbie, Thank you for sharing your experience with us! We're delighted to hear that you love your bags and that your friend was impressed enough to make a purchase as well. We appreciate your support and look forward to serving you again! Best, Faye

“Beautiful Bag very pleased”

Helpful Report

Hi Anne, Thank you for your kind words! We’re thrilled to hear that you’re pleased with your beautiful bag. We appreciate your support and hope to serve you again soon! Best wishes, Faye

“Handbag perfect for my needs. Delighted with it.”

Helpful Report

Hi P.E.W., Thank you for your wonderful review! We're so glad to hear that the handbag is perfect for your needs. Your satisfaction is our priority, and we appreciate your support! Best regards, Faye

Pure Luxuries London is rated 4.9 based on 6,078 reviews