Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,098 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,098 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order for handbag and purse was delivered to me within a few days, well wrapped. The price was very fair, the quality of both items is very good quality soft leather. I will return to purchase from this UK company again because they offer well made items. Well done.”

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“I've made many purchases from Pure Luxuries & it's now my go to place for a quality bag. I have the blush, light blue, navy brown & black crossbody bags & a blush backpack. The leather is just beautiful. So soft yet feels strong. I generally use crossbody bags but the recent backpack purchase is amazing & so spacious. Customer service is outstanding. I had a minor issue (not a fault) & customer services couldn't do enough to help me sort the issue. Would 100% recommend Pure Luxuries to everyone for 5* products & service!”

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“Absolutely Beautiful Bags I have purchased 2 over the last few months and I am so pleased that the ordering, so easy The Delivery and Packaging is first class And the Handbags are truly Beautiful THANK YOU”

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“my daughter love her pink bag will be using you again thank you for such a beauty”

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“Ordered on Monday received today really pleased”

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“My hand bag came really quick . Was so pleased with it . Soft leather and beautifully finished . Would definitely be purchasing more . Would be recommending to friends and family .”

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“This my second men's crossover bag, bought the `Carlos` first time round I was very impressed with the quality, second to none, so bought another `Starboard`. Delivered day early, quality top order, sourced via Amazon even better value for money.”

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“I ordered a tan handbag, discounted half price. It arrived very quickly and to be honest it’s nothing special, I’m so glad I didn’t pay full price. I like the size and colour, but it doesn’t say “luxury “. I would have expected a nice brass tag with a logo, and brass studs on the base of the bag. I shall keep it but won’t buy on line again, you annoy beat actually seeing and feeling an item!”

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“The customer service I received from Pure luxuries was amazing. It’s not Often you receive such prompt, courteous and helpful customer service these days. An exchange was sent for A gift so quickly and I’m delighted with my ear rings. I will definitely shop with Pure luxuries as any company with such fantastic customer service deserves my business.”

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“I love my bag which bought for work but the zip broke soon after I bought it. It’s a real shame as apart from that I love it but as I paid a lot for it, I would like it to be a functioning bag with a zip!”

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“Over the moon with my new purchase, leather is lovely and the colour is gorgeous i will definately shop with you again.”

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“Quality leather products, fantastic customer service, free delivery and free returns. What's not to love?”

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“Good service down side to their bags they do not have the choice of double handles and otherwise bag styles okay need to improve on the triple pocket and double handles shoulder straps all other companies come with the Choice off double handles”

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“I ordered a necklace and a bracelet. Absolutely loved the design and quality. Elegant and unique. Would highly recommend their jewelry. Delivery was fast.”

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“Beautiful package, good quality leather belt, great customer services, very happy with the product, will definitely buy again from this site. Thank you.”

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“Absolutely fantastic in every way! Fast delivery and outstanding quality for the price! Can not recomend enough! Thankyou!”

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“Excellent quality hand bag, fast efficient delivery”

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“I bought one of the necklace, it’s so pretty and beautiful. Worth to get it. My husband gave as a gift and it was a wonderful surprise for me.”

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“I ordered one of the necklace from Pure luxurious It’s so pretty and looks so elegant. My husband gave it as a gift Absolutely a good choice. Worth to get it. It arrived on time Customer service was awesome”

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“Ordered next day and delivery arrived on time. Only concern royal mail delivery left a very large package in full view at my front door. Luckily I had heard the door but the delivery person had already walked to the gate so had no idea of knowing if I got the package or not. Ordered the stitch shuttle mens holdall. Great quality, a beautiful bag. Its a present for my brother whose style is classic but trendy and I know he will love it.”

Helpful Report

Pure Luxuries London is rated 4.9 based on 6,098 reviews