Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,119 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, fast delivery, beautifully packaged and a fabulous bag.”

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Hello, Thank you for your review, we really appreciate your feedback :)

“A very beautiful bag! Wich will really enjoy using! Lovely quality. Thank you”

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Hello Sally, We are happy to hear you like your bag :) Thanks for the feedback

“Beautifully packaged, quick to arrive, recieved big thumbs up!”

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Thanks for the lovely review Jon, we hope you like your purchase :)

“Beautiful quality bag, soft leather which is gorgeous. Love the colour too”

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Thank you for the review - we really appreciate the feedback :)

“Delivered quickly , good price for a wallet that seems good quality. Brought as a gift, and recipient was delighted.”

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Hello, Thank you for your review. We really appreciate the feedback. Many thanks,

“Good looking bag with quality leather. Delivered promptly”

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Hello Ian, Thank you for taking the time to review us, we appreciate the review :)

“We loved them. Very good thank you. And came very. Quick”

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Hello Julie, Thanks for your lovely review and for taking the time to review us. Many thanks,

“Fast and reliable service. Good choice of products..”

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Hi Iris, We appreciate you taking the time to review us. Glad you liked our service. Many thanks,

“Lovely products and superb customer service, thank you!”

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Hello and thank you for reviewing us, we appreciate you taking the time. Hope you like your products :)

“Wallet purchased was as described and arrived promptly.”

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Hello, Very glad to hear you liked your wallet and was as described. Thank you for your 5 star review we appreciate you taking the time. Many thanks,

“First class service, the lovely bag i ordered arrived very quickly”

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Thank you for your lovely review Jeanette, we really appreciate it

“Top quality goods delivered with good strong packaging and an efficient delivery service. I would definitely recommend this company.”

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Thanks for you recommendation. We appreciate your kind words and our service

“I have ordered from Pure Luxuries several times before and on this occasion it was for two gifts for my husband. One of the items had to be returned, a leather belt, as it was too big. Their returns process was hassle free and easy which for me makes online shopping much easier. They refunded the item with no problems. The quality of their items on this occasion was good quality and my husband was very happy with the item we kept, being a leather wallet. I have in the past ordered a crossover bag and matching purse and came across an issue as the measurements displayed on the website were incorrect and the purse didn’t not fit into the bag so I had to go with different style of purse although I managed to get them in the same colour leather so they match very well. Overall their returns process is hassle free. What I really liked about it is that you are able to choose a replacement if you wish so this saves having to wait for a refund and then re ordering a replacement as a separate order which is also easy to follow.”

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Hello and thank you for your review. We are glad to hear that the returns process was hassle free for you. We really appreciate your feedback. Thanks again, we hope you are now happy with your purchases. Many thanks

“Quick delivery, great quality. Bought for a surprise for the wife at Xmas, loves it and very impressed.”

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Hello Steve, Thank you for your kind review. We appreciate you taking the time to review us. Please do not hesitate to contact us for any future queries. Many thanks,

“Beautifully packaged .. bought as a Xmas pressie.. she said the smell was gorgeous .. would def recommend”

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Hello Aison, Thank you for the review we really appreciate it. Thanks for the recommendation.

“Fast efficient service, great quality merchandise. Very happy...”

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Hello, Many thanks for your review, we appreciate you taking the time to review us. We are delighted that you are happy with the service we provide.

“Great products Great service Great price”

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Hello, Thanks for the review. Much appreciated.

“Great service”

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Hello, Thanks for the review, we appreciate you taking the time to review us

“Efficient service. Good quality product, good value for money. Prompt, helpful online advice when I had a query. Will shop again and would recommend.”

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Hello, Thanks for the 5 star review. We appreciate you taking the time to review us. We are pleased we could provide a satisfactory service for you. Please o not hesitate if you have more queries. Many thanks,

“The bags and purses are fabulous good quality and such a choice of styles”

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Hello Maggie, Thanks for the lovely review, we much appreciate it. Many thanks,

Pure Luxuries London is rated 4.9 based on 6,119 reviews