Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,121 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and very good quality - my husband is very happy with his leather weekend bag.”

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“GOOD PRODUCTS AS DESCRIBED”

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“Great quality gift”

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“IT'S VERY USEFUL & SENSIBLE & NOT ENOUGH ABOUT =VERY DEAR BUT PAINSTAKINGLY MADE QUALITY.”

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“Very quick delivery”

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“I have purchased items from Pure Luxuries in the past and the quality of products and customer service is excellent. I had purchased a handbag for my partner and the zip broke after 2 months. I was offered a refund, replacement or I could try to get the zip repaired and the costs would be covered. I opted or a replacement which was completed very promptly. This service is to be commended as other retailers you would be kept waiting or have to fill out forms and even then they would probably be reluctant to exchange / replace the product.”

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“easy to deal with no hassel item as advert quick delivery and will use again. TL KELSEY”

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“Item sent quickly, good quality bag but just a bit too small for me. The return service was great. Credit back in my account in no time at all and received a lovely confirmation email. Would definitely recommend this company based on my experience.”

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“Both product and service very good would shop with them again”

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“Just what I wanted.”

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“absolutely first class service from pure luxuries.The order was delivered very quickly service brilliant I would use this company again no hesitation”

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“Website was easy to use, products were well illustrated and delivery was on time”

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“I love the choice, the quality, the ease of shopping, the speed of delivery and to top it no delivery charge or returns, not that I’ve ever returned anything! What lady could!!”

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“Love my new purse and now feel my cards are protected”

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“Delighted with leather goods purchased. Customer Service excellent.”

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“The 2 items I bought, leather clutch and wash bag were delivered to my home without delay. I think they’re good quality and a bargain !”

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“This lovely handbag was a special birthday present for a very good friend and she is absolutely thrilled with it.”

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“The quality of the product was great and delivery was on time as specified. I would recommend anyone to buy from Pure Luxuries Mr Madeley”

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“Fast and efficient service. Both of my purchases arrived next day. Good products and great prices.”

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“The shoulder bag with the zip top instead for the typical messenger bags with a flap wsa just what I wanted not too big not too small and good quality leather”

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Pure Luxuries London is rated 4.9 based on 6,121 reviews