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Pure Luxuries London Reviews

4.9 Rating 6,125 Reviews
100 %
of reviewers recommend Pure Luxuries London
4.9
Based on 6,125 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Pure Luxuries London 5 star review on 24th December 2024
Iryna
Pure Luxuries London 5 star review on 6th November 2024
Catherine M
Pure Luxuries London 5 star review on 7th October 2024
Veronica M
Pure Luxuries London 5 star review on 19th August 2024
Cathy
Pure Luxuries London 5 star review on 29th July 2024
Gillian Y
Pure Luxuries London 5 star review on 15th July 2024
Pauline
Pure Luxuries London 5 star review on 3rd June 2024
Julie A
7
Anonymous
Anonymous  // 01/01/2019
Really pleased with quality products and prompt service Packaged and presented to high standard Please bring back alpaca wool socks !
Helpful Report
Speed of delivery solid packaging - clarity of product on website
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Have ordered from this company a few times and always a pleasure to deal with, very good quality, well packaged and prompt delivery
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Brilliant ordered one day received next day will use again beautiful leather bag delighted with it also the price
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Excellent choice of wallets,covering a wide range of prices and styles. The one I chose arrived promptly the next day and was even better quality than I had anticipated.
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Delighted with my handbag. A beautiful product. Great value and very good quality too. Arrived promptly. Very pleased
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Speedy delivery and good quality!
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Quality product, sensible customer services, prompt reply. Wish they had doctors bag as well to cater to GPs
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Lovely products, great prices and super fast delivery. Definitely use again and recommend to friends and family.
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Couldn't find the bag I was after in the colour I wanted anywhere. Ordered it at Debenhams but had to have a refund out of stock. Eventually went on the website there it was and in the sale. Delighted with the quality love it thank you.
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The wallet zip broke off after 2 weeks. The team immediately issued me a refund without any hassle. Really impressed with the service I received and will definitely re purchase from this company.
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Just what I wanted and delivered very quickly
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Item was delivered promptly and in good order. I was able to track the whole delivery process which was a plus point.
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The product was of a high quality. The delivery was super
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Very quick service and an excellent prouct
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Great product fast delivery
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I put a note with my order that I wNted the initials on the goods but it came without them
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Good morning, thank you for your review and feedback. I've taken a look at your order for you, and unfortunately we can't personalise the wallet you ordered. Where we can personalise products, there will be a drop-down option on the product page. If you have any questions regarding whether we can personalise a particular product, please do email our customer support team on info@pureluxuries.com where they'll be happy to advise.
Lovely quality and style. Excellent value at sale price.
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The product I bought is not readily available in shops so I was happy to find a man's wrist bag online. The quality of this leather product and the packaging was perfect as a gift especially as I was able to personalise it free of charge. On time delivery was the final icing on the cake.
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We placed an order for a personalised item and it still came within two days. We had paid for expedited delivery but the service was fantastic. My brother in law loved his new wallet and the quality was outstanding.
Helpful Report
Pure Luxuries London is rated 4.9 based on 6,125 reviews