Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,078 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bad at a very good price. Delivery & packaging excellent. Very pleased with my purchase.”

Helpful Report

Hi Lynda, Thank you for your lovely feedback! We’re thrilled to hear that you’re pleased with your beautiful bag and appreciated the delivery and packaging. Your support means a lot to us! Best wishes, Faye

“Great quality products at reasonable prices.Delivery very quick and parcel well packaged .Website easy to navigate.Am delighted with my new handbag”

Helpful Report

Hi Carole, Thank you for your wonderful review! We're so glad to hear that you’re delighted with your new handbag and found our website easy to navigate. Your satisfaction means a lot to us! Best regards, Faye

“Great bags soft touch leather and look expensive”

Helpful Report

Hi Anne, Thank you for your lovely feedback! We're thrilled to hear that you love the bags and appreciate the soft leather quality. We hope they bring you joy for years to come! Best regards, Faye

“Fast delivery good quality product exactly as pictured”

Helpful Report

Hi Vikki, Thank you for your kind words! We're glad to hear the product arrived quickly and met your expectations. We appreciate your feedback! Best regards, Faye

“Stylish, practical and extremely well made.A good buy.”

Helpful Report

Hi Donna, Thank you for your lovely feedback! We're thrilled to hear that you found your purchase stylish, practical, and well-made. We're glad you're happy with it! Best regards, Faye

“Excellent quality and price. Extremely fast delivery. Would certainly recommend. Thank you”

Helpful Report

Hi Lucille, Thank you for your kind words! We're delighted that you're happy with the quality, price, and speedy delivery. We appreciate your recommendation and look forward to serving you again. Best wishes, Faye

“Handbag leather is beautiful and what a good price. I have bought these bags for sister and neice and I know they will love them .”

Helpful Report

Hi Joan, Thank you for your lovely feedback! It’s wonderful to hear that you’re pleased with the handbag's beautiful leather and great price. We're sure your sister and niece will love their new bags too. Best wishes, Faye

“The advert on Facebook made me look at the website, and I’m glad that I did. Very easy ordering process, and kept informed of progress. The bag arrived on time, well packed, so in good condition. I’m very pleased with the bag, quality and service. Will be back!”

Helpful Report

Hi Wendy, We're thrilled that you found us through Facebook and had such a positive experience! It’s great to hear that you’re pleased with the bag, quality, and service. We look forward to welcoming you back for your next purchase. Best, Faye

“Fantastic service quick. Quality on leather excellent”

Helpful Report

Hi Pilo, Thank you for your kind words! We're delighted that you enjoyed the quick service and the quality of our leather. We hope you continue to enjoy your purchase! Best, Faye

“The bag is neat and attractive but the fastening is inadequate and comes open by itself.”

Helpful Report

Hi Susan, Thank you for your feedback. We're sorry to hear about the issue with the fastening. Your input is valuable, and we’ll look into this to improve the design. If you need assistance, please don’t hesitate to reach out. Warm regards, Faye

“Great products at affordable prices for quality items.”

Helpful Report

Hi Michelle, Thank you for your feedback! We're delighted you found our products to be great value for quality items. We look forward to serving you again soon. Warm regards, Faye

“The Pure Luxuries backpack I bought is a Xmas present for my granddaughter and I am sure she will love it as I do . Such great value for money and I would recommend this company to everyone”

Helpful Report

Hi Nina, Thank you for your kind words! We’re thrilled that you chose a Pure Luxuries backpack for your granddaughter's Christmas gift. We're sure she’ll love it just as much as you do. Warm regards, Faye

“Bought one bag followed by another 3. Real leather, very light ,nice designs very well made and at a reasonable price. Very pleased with my purchases”

Helpful Report

Hi Rana, Thank you for your lovely feedback! We’re delighted to hear you’ve been so pleased with the bags that you came back for more. It’s great to know you appreciate the real leather, lightweight feel, and craftsmanship. Warm regards, Faye

“Great bag for the price and my partner is very happy with it.”

Helpful Report

Hi Jim, Thanks for your feedback! We're thrilled your partner is happy with the bag and that you found it great value for the price. Best wishes, Faye

“Good quality, excellent value for money, delivered on time. Just what I wanted, very pleased with my purchase, Pure luxuries London will definitely be my go to shop if I need a handbag in the future. Thank you.”

Helpful Report

Dear Dulcie,Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and are delighted to know that you found our products to be of good quality and excellent value for money. We understand the importance of timely delivery, and we are glad that your purchase arrived on time. It brings us joy to hear that we were able to provide you with exactly what you were looking for and that you are pleased with your handbag purchase. We take pride in being your go-to shop for future handbag needs, and we promise to continue offering only the best products and service. Once again, thank you for choosing Pure Luxuries London. We truly value your support and look forward to serving you again in the future. Best regards, Faye

“I love my new bag and was impressed by the service I received”

Helpful Report

Hi Sue, Thank you for your kind words! We're delighted that you love your new bag and were happy with our service. We hope to welcome you back soon! Best regards, Faye

“Excellent. Delivery,price and quality. Will certainly consider future purchases”

Helpful Report

Hi Karen, Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with the delivery, price, and quality of your purchase. We look forward to serving you again in the future! Best regards, Faye

“Good quality product and very fast delivery Thank you”

Helpful Report

Hi Debra, Thank you for your kind words! We're so glad you’re happy with the quality of your purchase and our fast delivery service. We appreciate your support! Best regards, Faye

“Very happy with my purchase. Pure Luxuries kindly gave me a birthday discount which was nice. The product is of high quality. I made an error with my address autofil but it wasn't a problem they refunded and re sent out the product. Very happy.”

Helpful Report

Hi Jacqui, Thank you for sharing your experience! We're glad to hear that you were able to use your birthday discount and that you're happy with the high-quality product. It's great that our team was able to resolve the address error smoothly for you. We hope you enjoy your purchase, and we look forward to assisting you again in the future! Best regards, Faye

“'Mitcham' Grey Leather Grab Bag CLT20-88-MITCHAM-GREY × 1 Order #129994 Received my bag a couple of weeks ago, and I absolutely love it. The leather is so soft, the size is just right, the price was more than I would normally pay, but it is well worth the extra spend. This was my second buy, and I was equally delighted with the first! I also had to return an earlier purchase - easily done and no problem with refund. Have recommended the company to all my friends!”

Helpful Report

That's wonderful to hear, Veronica! We're thrilled that you're loving your 'Mitcham' Grey Leather Grab Bag and that it exceeded your expectations. It's great to know that your return process went smoothly as well. Thank you for recommending us to your friends—we look forward to serving you again in the future! Best regards, Faye

Pure Luxuries London is rated 4.9 based on 6,078 reviews