Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,121 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered personalised brown leather wallet. Quality was first class, leather had a 'good feel ' to it. Wallet was exactly what I needed, very functional. Delivery was prompt and I would certainly purchase again from the company. highly recommended”

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“After owning the bag for approx 2 weeks the clasp came off”

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Good morning Mr Bennett, Thank you for your review. We are very sorry to hear that you have experienced a fault with your bag. Our products are designed for quality and durability, and as such we will replace any item which is faulty (all of our products come with a 6 month warranty to cover faults). Your order will have come with a returns form - please use this and the prepaid postage label to return the bag to us at no cost to yourself and we will arrange a replacement or refund as you prefer. Warm regards Pure Luxuries Customer Care

“Great value amazing products very happy with my purse”

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“Extremely well made wallet. Delivery very prompt. Bought this as an early Christmas present for my husband-hopefully he will like it as much as I do!”

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“Incredibly pleased with my product. fabulous quality .a great service throughout.”

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“Really pleased with my purchases. Excellent prices for quality products with packaging and delivery to match. You will not be disappointed.”

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“Good delivery service”

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“Good products, good prices, fast delivery”

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“Love my new body bag. Well made and Good quality. Excellent service speedy delivery.”

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“The leather bag was a massive hit with my husband for his birthday-he now takes it everywhere.”

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“Excellent quality product”

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“Excellent quality, prompt delivery”

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“The service that I received from Charles was exceptional !”

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“good website and excellent products.”

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“Lovely product, good price and quick delivery. Would buy from Pure Luxuries again and will recommend to family and friends.”

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“Prompt delivery first class goods. Great service thankyou.”

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“at first i was not happy , not waited so long before but when the goods came very pleased thank you . Frank”

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“Excellent value, prompt service and beautiful products. Highly recommended!”

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“Its Very good travel bag I purchased and great service.. I will definitely be coming back.”

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“Prompt delivery of my lovely new bag. The quality of the leather and finish is high, as is the modern design.”

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Pure Luxuries London is rated 4.9 based on 6,121 reviews