Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,119 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service. Lovely, practical and quality bag.”

Helpful Report

“Bag arrived on time very please with the bag. Correct colour and style as advertised. I would use this site again and recommend.”

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“Just received my Imogen Pomegranate bag via Debenhams. What an absolutely gorgeous top quality bag. The most soft leather with organic lining and genorous size inside pockets. Great length shoulder strap too. I love it!!!!! Thankyou, the product lives up to the name.”

Helpful Report

“Rubbish quality and smells”

Helpful Report

Hi, We are very sorry to hear this - Please can you give us your order details and name to info@pureluxuries.com so we can address this issue for you and get it resolved. Many thanks,

“Very bad quality and smells, not worth the very expensive price”

Helpful Report

Hi, We are very sorry to hear this - Please can you give us your order details and name to info@pureluxuries.com so we can address this issue for you and get it resolved. Many thanks,

“Lovely handbag. Got it in sale so great price too. Woul definitely recommed buying from Pure Luxuries”

Helpful Report

Hi, Thank you for your feedback we really appreciate it. Thanks for recommending us :) Many thanks,

“The service and delivery was very good. The handbag is really nice, but the smell of the leather is awful.”

Helpful Report

Hi, Thank you for your feedback we really appreciate it. We are sorry you do not like the smell of the leather. Please can you contact us at info@pureluxuries.com so we can have a look into this further. Many thanks,

“I have just received my Conkca London Marta plum leather compact cross body bag. I love it. The leather is lovely, the colour is perfect and the price was great£35.00 The service was also excellent .will definitely use Pure Luxuries London again👍👍”

Pure Luxuries London 5 star review on 16th March 2020

Helpful Report

Hi Rita, Thank you for your lovely review, we really appreciate it. Please do not hesitate to contact us if you need any further assistance. Many thanks,

“Excellent service”

Helpful Report

Hi, Thank you for your 5 star review - much appreciated :)

“Found exactly the item I wanted, ordered online, delivery prompt and very pleased with item. Would definitely use again.”

Helpful Report

Hi, Very glad you were able to find what you wanted. Thanks for the review and your kinds words. Many thanks,

“Excellent quality of handbag and speedy delivery!”

Helpful Report

Hi, Thank you for your feedback it is much appreciated :) Many thanks,

“Lovely leather man bag. It arrived promptly & was as described & exactly like the picture. The shape, size & strap position means this sits on the hip without sticking out. The overly wide zip was a great advantage as my husband can put a chunky book in their without a struggle. Plenty of space to house his phone & wallet etc.”

Helpful Report

Hello, Thank you for shopping with us and thank you for your lovely review it is much appreciated. If you need any help in the future please let us know :) Many thanks,

“Was very pleased with my purchase from Pure Luxuries. It arrived very quickly & was excellent quality.”

Helpful Report

Hello Denise, We are very happy to hear that you were pleased with your order. We appreciate your review. Many thanks,

“Very pleased with my handbag , just what I wanted and the leather is so lovely and soft ..Better than in the picture..”

Helpful Report

Hello, We are glad to hear you are pleased with you handbag. We really appreciate your review. Many thanks,

“Excellent service . Very pleased with my purchase,good quality well presented. Thank You.”

Helpful Report

Hello, Thank you for you 5 star review we are happy to hear you are pleased with your purchase. Many thanks,

“Lovely bag good quality. Prompt service.”

Helpful Report

Hello Sharon, We are happy to hear you like your purchase, if you need any other assistance please do not hesitate to ask us :) Many thanks,

“While I find Pure Luxuries to be an excellent service my last order was not to the standard delivered by Royal Mail. Whilst checking delivery time I realised DPD were sending my order to the wrong address and finally managed to tell them so. Finally ended up I had to go to the wrong address to intercept driver to retrieve my parcel. he was delivering to the wrong address as he did not know where the correct address was!!! I have the delivery labels to confirm this.”

Helpful Report

“Great delivery very, lovely tote bag in gorgeous leather. very happy with purchase”

Helpful Report

Hello, We are happy to hear you like your purchase, if you need any other assistance please do not hesitate to ask us :) Many thanks,

“Delighted with my first purchase of a lovely silver and pearl necklace for my friend's birthday gift. Will definitely be choosing gifts from Pure Luxuries in the future. Love all handbags also - for a treat to myself.”

Helpful Report

Hello Wendy, Thanks for your kind words, this is really appreciated. :) Many thanks,

“Great quality product and excellent delivery.”

Helpful Report

Hi, Thanks for your 5 star review, we really appreciate it

Pure Luxuries London is rated 4.9 based on 6,119 reviews