Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,133 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

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“Absolutely love this bag, it is really stunning, with black and brown together, also a lovely size. It will be well used, and I'm sure admired.”

Helpful Report

Thank you so much for your fantastic review, Jean! We're overjoyed to hear that you absolutely love your bag and find the black and brown combination stunning. It's wonderful to know that its size is just right for your needs. Your appreciation means the world to us, and we hope it brings you many compliments! We look forward to serving you again soon! 😊 - Thanks, Faye

“My husband bought me a navy cross body bag in January I love it so much I ordered another tan colour. The leather is amazing & the quality of these bags are high end but I very good price. No doubt I’ll order another. Delivery was excellent quick & very well packaged. Thank you”

Helpful Report

Thank you so much for your wonderful review, Mary! We're absolutely delighted to hear how much you love your navy cross body bag and that you decided to add a tan one to your collection. The quality of our leather bags is something we pride ourselves on, and it’s fantastic to know you appreciate it. We're also glad to hear that your delivery experience was excellent. Your continued support means the world to us, and we can't wait to help you find your next favorite bag! 😊 - Thanks, Faye

“I have had 2 bags from you, very pleased with the quality of the bag's,”

Helpful Report

Thank you so much for your wonderful review, Carole! We're thrilled to hear that you’re pleased with the quality of your bags. Your satisfaction means everything to us, and we can’t wait to assist you with more luxurious items in the future! 😊 - Thanks, Faye

“I am very pleased with my red purse. Nice size,just what l wanted and a nice price. Excellent quality leather and well made. Good delivery service too.Highly recommended products from this 'Firm'.”

Helpful Report

Thank you so much for your fantastic review, Diane! We're delighted to hear that you're pleased with your red purse and that it’s the perfect size for you at a nice price. It’s wonderful to know you appreciate the quality of our leather and the delivery service. Your recommendation means a lot to us, and we look forward to serving you again soon! 😊 - Thanks, Faye

“Response excellent. Product gorgeous.”

Helpful Report

Thank you so much for your lovely review, Deborah! We're thrilled to hear that you had an excellent response and that you find our product gorgeous. Your support means a lot to us, and we can't wait to see you back for more luxurious items soon! 😊 - Thanks, Faye

“As usual lovely quality for a very good price,unfortunately a bit of a tight fit for my belongings,but I will keep looking for the best bag for me.”

Helpful Report

Thank you so much for your lovely review, Kathleen! We're delighted to hear you appreciate the quality of our products at a great price. We understand that finding the perfect fit can be a challenge, and we wish you the best of luck in your search for that ideal bag. We hope to see you back soon for more luxurious options! 😊 - Thanks, Faye

“I invested with the wrong online bitcoin platform,but Paybackintld @ G m a i l. Com Help me recover my Money back”

Helpful Report

Hi Suke, it looks like you've reached out to the wrong company. We specialize in high-quality leather bags and accessories and have no involvement with Bitcoin or investment platforms. We recommend being cautious with financial transactions online and only seeking assistance from verified sources. Wishing you the best in resolving your issue. - Thanks, Faye

“Always great service from Pure Luxuries staff. Easy to order and swift delivery. Any queries I have are always answered promptly by email. On this occasion I returned the cross body bag as it was bigger than I thought. It was excellent quality though and well packaged. Competitively priced too.”

Helpful Report

Thank you so much for your wonderful review, Eileen! We’re thrilled to hear that you had a great experience with our staff and found the ordering process easy. It’s fantastic to know that you appreciate our prompt responses and the quality of our products. We hope to welcome you back soon for more luxurious finds! 😊 - Thanks, Faye

“Easy website to use, ordering was simple and delivery very fast. My bag absolutely wonderful, it looks, feels (and smells) fabulous. Would recommend this company”

Helpful Report

Thank you so much for your fantastic review, Steph! We’re overjoyed to hear that you found our website easy to use and that you received your bag quickly. It’s wonderful to know that you love how it looks, feels, and even smells! Your recommendation means the world to us, and we can’t wait to serve you again with more luxurious delights in the future! 😊 - Thanks, Faye

“the best product thank you so mach!”

Helpful Report

Thank you so much for your amazing review, Violetta! We're thrilled to hear that you think it's the best product! We can't wait to bring you more luxurious items in the future! - Thanks, Faye

“Very pleased with the very quick service and personal touch. Lovely bag and the recipient was delighted.”

Helpful Report

Thank you so much for your glowing review, Sheila! We're absolutely delighted to hear that you appreciated our quick service and personal touch. It’s fantastic to know the recipient loved the bag! Your support means everything to us, and we can't wait to welcome you back for more luxurious treasures in the future! 😊 - Thanks, Faye

“the best product thank you so mach!”

Helpful Report

Thank you so much for your wonderful review, Gavr! We're thrilled to hear that you're loving the product! Your satisfaction means everything to us, and we truly appreciate your kind words. We look forward to serving you again with more luxurious finds in the future! 😊 - Thanks, Faye

“Fabulous bag loving the colour and the capacity is great very deceiving. Quality of leather is A+ will definitely be recommending this company.”

Helpful Report

Thank you so much for your fantastic review, Kay! We're so pleased to hear that you love the color and find the bag's capacity surprising. It’s wonderful to know you appreciate the A+ quality of our leather! Your recommendation means the world to us, and we look forward to welcoming you back for more luxurious finds in the future! 😊 - Thanks, Faye

“Lovely little bag. Looks classy and the leather is great quality. Perfect for everyday. My phone and essentials fit in perfectly. Very pleased with the product. Looking out for another present for me from the company!”

Helpful Report

Thank you so much for your fabulous review, Susan! We're thrilled to hear that you love your new bag and find the leather quality to be top-notch. It's wonderful to know that it's perfect for your daily essentials. We can't wait to help you find another lovely piece for yourself in the future! Your satisfaction means the world to us! 😊 - Thanks, Faye

“Delivery was fine. I bought the purse as a present, so I didn't unpack it totally. It was presented in an outer fabric bag, which made it more special as a present. The colour was more peachy than pink, but lovely leather. Another good purchase!”

Helpful Report

Thank you so much for your lovely review, Janet! We're delighted to hear that the purse was well presented and that you find the leather lovely. It's great to know that the outer fabric bag added a special touch for your gift. We're grateful for your feedback and hope you choose us again for more luxurious purchases in the future! 😊 - Thanks, Faye

“Beautiful bag and quality product”

Helpful Report

Thank you so much for your wonderful review, Hilary! We're thrilled to hear that you love your beautiful bag and appreciate the quality of our products. Your feedback means a lot to us, and we can't wait to see you back for more luxurious items in the future! 😊 - Thanks, Faye

“Beautiful Soft Handbag Always fantastic quality from Pure Luxuries Well packaged and good delivery”

Helpful Report

Thank you so much for your lovely review, AE! We're so glad to hear that you're enjoying your beautiful soft handbag and that the quality met your expectations. It's great to know that our packaging and delivery made a positive impression as well. Your support truly means a lot to us, and we look forward to welcoming you back for more luxurious treats! 😊 - Thanks, Faye

“Delivered quickly and well packaged with instructions for return if unwanted. Very pleased.”

Helpful Report

Thank you so much for your fantastic review, Jenny! We're thrilled to hear that your order was delivered quickly and well packaged. It's great to know that the return instructions were helpful as well. Your satisfaction is our priority, and we can't wait to have you back for more luxurious products! 😊 - Thanks, Faye

“I love my shoulder bag prompt service brilliant”

Helpful Report

Thank you so much for your wonderful review, Linsay! We're thrilled to hear that you love your shoulder bag and appreciated our prompt service. Your satisfaction is incredibly important to us, and your kind words inspire our team to keep delivering the best! We can't wait to see you again for more luxurious finds! 😊 - Thanks, Faye

“Services second to none.”

Helpful Report

Thank you so much for your amazing review, Lesley! We're delighted to hear that you found our services to be second to none. Your satisfaction is what we strive for every day, and your kind words truly motivate us. We look forward to welcoming you back for more luxurious experiences! 😊 - Thanks, Faye

“Love my new handbag and thank you for excellent service”

Helpful Report

Thank you so much for your lovely review, Sandra! We're thrilled to hear that you love your new handbag and are pleased with our service. Your support means everything to us, and we hope to see you again soon for more luxurious finds! 😊 - Thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,133 reviews