Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,765 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 21st March 2025

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, my Mum is 80 and my Dad was 88 when he died Feb 25. Pure Cremation responded quickly even though it was Sunday morning and true to their word, took care of everything with the care home. They made it easy for my Mum during this difficult time and even called us on the day the cremation took place to indicate he would be cremated that afternoon. A week or so after they told us the delivery date and a window for delivery of the ashes and a lovely man turned up in car to give us the box. Very caring, supportive and kind which is exactly what you need. No fuss no complications and I would highly recommend them”

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Posted 5 hours ago

Thank you so much for your positive review, Mary. It's touching to know that we were able to make things easier for you and your Mum. Your recommendation means a great deal to us. Wishing you all the best, Pure Cremation Team

Posted 2 hours ago

“Hi to all staff , I'm so pleased I chose pure cremation for Rod , I was told when the cremation would take place , every thing was perfect even when Rod was back to me the lady was so lovely , just want to say a massive thank you for all thestaff did for me , Carol rods wife”

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Posted 5 hours ago

Thank you so much for your heartfelt review. We’re truly honored to have supported you during this time. It’s wonderful to hear that our team provided you with the care you needed. All the best, Pure Cremation Team

Posted 2 hours ago

“**Review of Pure Cremations** I cannot express enough gratitude for the care, compassion, and professionalism shown by Pure Cremations during such a difficult time. When my stepfather—who, in my heart, was simply my Dad—passed away, they made everything so much easier for us. From the very first contact, their team was warm, understanding, and incredibly supportive. They handled everything with dignity and respect, ensuring we didn’t have to worry about a thing. Their communication was clear, and they kept us informed every step of the way, which gave us great comfort. Losing a loved one is never easy, but Pure Cremations truly helped lighten the burden. Their kindness and efficiency allowed us to focus on our memories and our grief without additional stress. I cannot recommend them highly enough for anyone seeking a dignified and seamless farewell for their loved one. They were simply spot on—caring, professional, and exceptional in every way.”

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Posted 20 hours ago

Thank you so much for your wonderful review. It's good to know we could help you focus on your cherished memories without added stress. Your recommendation means a lot to us. Take care, Pure Cremation Team

Posted 7 hours ago

“All members of pure cremation where wonderfully and held my hand from first phone call to return of my mothers ashes”

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Posted 21 hours ago

Thank you for your heartfelt review. We are so glad to hear that our team was able to support you through such a difficult time. Your kind words mean the world to us. Kindest regards, Pure Cremation Team

Posted 7 hours ago

“Pure cremation was very easy to deal with from first contact ,taking out the policy all the way through the process to receiving the ashes back . Courteous compassionate staff .We were kept well informed and felt it had all been handled with dignity and care”

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Posted 23 hours ago

Thank you for your kind review, Dianne. We're pleased to hear that you felt supported and informed throughout the process. Our team strives to handle every aspect with the utmost dignity and compassion. Best wishes, Pure Cremation Team

Posted 7 hours ago

“Very good service from start to finish supportive throughout.”

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Posted 1 day ago

Thank you for your kind words. We are so glad to hear that you felt supported at every stage of care. All the best, Pure Cremation Team

Posted 7 hours ago

“Handled everything very professionally, caring and sensative to my needs.”

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Posted 1 day ago

Thank you for your touching review. Kindest regards, Pure Cremation Team

Posted 7 hours ago

“From the moment I needed help, to the return of the ashes. I could not have been more pleased , with the service provided by each and every member of your team. I would highly recommend Pure Cremation.”

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Posted 1 day ago

Thank you so much for your wonderful feedback. Your recommendation means a lot to us. Best wishes, Pure Cremation Team

Posted 7 hours ago

“I would like to take this oppotunity by offering my sincere thanks to all of the staff who through there profesionalism helped me cope at a time of great emotional pain and stress, and most impotantly for the great respect, care and compassion shown to me and especially Marilyn. These may only be a few words, but they are enough for me to express my sincere gratitude. Yours Roy Geddes.”

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Posted 1 day ago

Thank you so much for your touching words, Roy. We truly appreciate your gratitude and are honoured to have been able to support you and Marilyn during such a sensitive time. All the best, Pure Cremation Team

Posted 7 hours ago

“Thankyou pure Cremation for looking after my brother,I can't thankyou enough for everything,it was so stress free for us all and we were able to get together and remember my brother.it was a lovely day for us all.im sure my brother would have been very happy.”

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Posted 1 day ago

Thank you for your kind words. The team will be very pleased to hear that their care and support made a difference to your family. Best wishes, Pure Cremation Team

Posted 7 hours ago

“What an amazing service from start to finish. My brother had died suddenly in hospital. I called pure cremation to see what I could do as my brother had left no will. Very supportive and understanding. I had my own agent Wendy Senior who arranged everything and kept me informed right up until my brothers ashes were delivered by had to me .”

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Posted 1 day ago

Thank you so much for your heartfelt review, Elaine. We’re very sorry for your loss and are glad to hear that Wendy was able to provide the support and guidance you needed during this time. All the best, Pure Cremation Team

Posted 7 hours ago

“From start to finish, Pure Cremation did an excellent job. Their friendly staff took me through what they would do, and when, and they did it with such a professional attitude. I will tell everyone who askes to go nowhere else.”

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Posted 1 day ago

Thank you for your wonderful review, David. We're pleased that our caring team was able to guide you with professionalism and care. Your recommendation means a lot to us! Best wishes, Pure Cremation Team

Posted 7 hours ago

“Everything went very smoothly, and the service was caring and considerate throughout. All of the staff were kind and compassionate.”

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Posted 1 day ago

Thank you for your touching review, Nicholas. We're delighted to hear that our team's caring nature made a positive impact during this difficult time. Kindest regards, Pure Cremation Team

Posted 1 day ago

“Very easy to deal with and kept us updated”

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Posted 1 day ago

Thank you for taking the time to share your positive feedback with us. Kindest regards, Pure Cremation Team

Posted 7 hours ago

“Very well managed company. Very polite is what u need at this tough time.”

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Posted 1 day ago

Thank you for rating us with 5 stars. All the best, Pure Cremation Team

Posted 1 day ago

“Only wished I could have had time of cremation I mean a almost time.Apart from that a great service.”

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Posted 2 days ago

Thank you for taking the time to share your feedback with us. Our care team will always confirm the date of cremation unless otherwise specified. However, we cannot provide an exact time for the cremation due to various factors that may affect the schedule. We believe it would be unfair to give this information if we cannot guarantee that the cremation will occur at the specific time we provide. However, we truly value your feedback and we will pass this on to the relevant team to take on board. Best wishes, Pure Cremation Team

Posted 8 hours ago

“Excellent service from the beginning to the end of this journey with Pure Cremation. Would Def recommend and will be using them myself without question.”

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Posted 2 days ago

Thank you so much for your kind words, Jane. We're pleased you felt well-supported throughout your journey with us. Your recommendation truly means a lot, and we're honoured that you've chosen us for your own arrangements. All the best, Pure Cremation Team

Posted 1 day ago

“Pleasant and caring staff, dealt with me with compassion and humour when appropriate. Ensured I was aware of all stages of processes and always available for help and answering of questions.”

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Posted 3 days ago

Thank you for your heartfelt review. We're glad you felt supported by our team at every stage of care. Best wishes, Pure Cremation Team

Posted 1 day ago

“Hello yes I would like to say that Linda called me this morning at 8:30 when I asked her to always polite lovely lady explained everything and it was a sheer pleasure doing business with her. She is hundred percent an asset to your company. She answered all the questions I had With his and she made me feel really relaxed. Death is a very very horrible thing to talk about but she made it sound okay I just like to say a big thank you to Linda and your company for putting my mind at ease and I will hundred percent tell my friends and my family about it And hopefully they come on board you’ll get more work they get a good service thank you very much kind regards, Kelly Smith”

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Posted 3 days ago

Thank you so much for your great feedback. It’s our mission to make these conversations as comfortable as possible, and we’re glad she could put your mind at ease. Your recommendation means a great deal to us, and we truly appreciate you sharing your experience with others. Kindest regards, Pure Cremation Team

Posted 1 day ago

“Pure did exactly what I paid for. I have told others of my happiness what Pure did, I would recommend pure to anyone.”

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Posted 3 days ago

Thank you for your positive feedback. Your recommendation means the world to us. Best wishes, Pure Cremation Team

Posted 1 day ago

Pure Cremation is rated 4.8 based on 4,765 reviews