Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,394 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 11th November 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure Cremation made me feel relaxed after the passing of my Partner. I was very upset as there were family issues,and Pure Cremation Kept me informed the whole way through.I must congratulate the people working at Pure Cremation as they really put you at ease.Thank you all..Sharon”

Helpful Report

Posted 2 months ago

Thank you for sharing this account of your family's experience of making arrangements with Pure Cremation and how you were looked after by our team. It is heart-warming to hear that the team were able to support you and make you feel at ease when it really mattered. Kind regards, Pure Cremation Team

Posted 2 months ago

“Simple Process always updated with what was going on with mum ,they dealt with a few administrative problems and kept us posted and updated all the way , would recommend this service to anyone that asks”

Helpful Report

Posted 2 months ago

Thank you so much for sharing your experience. We're really glad we could make things easier for you during this time. Kind regards, Pure Cremation Team

Posted 2 months ago

“Absolutely amazing service from start to finish. I was kept fully informed throughout with timings etc. Highly recommended.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful feedback! It really means a lot to us. I'm glad to hear that you felt well-informed and taken care of throughout the process. Kind regards, Pure Cremation Team

Posted 2 months ago

“They were great”

Helpful Report

Posted 2 months ago

Thank you so much! We are so grateful for your feedback. Best wishes, Pure Cremation Team

Posted 2 months ago

“I was very happy with Pure Cremation. Every person I dealt with was lovely, kind and professional. Everything was very smoothe and I was kept informed at every stage. Honestly couldnt rate them highly enough!”

Helpful Report

Posted 2 months ago

We are so pleased with your feedback, thank you for sharing your experience with us. All the best, Pure Cremation Team

Posted 2 months ago

“Pure cremation are very helpful and very easy to ring and speak to the team.”

Helpful Report

Posted 2 months ago

Thank you for this great feedback. We're glad you found our friendly team so easy to speak to. Kind regards, Pure Cremation Team

Posted 2 months ago

“I am very impressed with the wonderful service provided by Pure Cremation. At every stage the service provided was extremely efficient and delivered in a very friendly, compassionate and understanding manner. Thank you Pure Cremation for being so helpful at an obviously difficult time, I'd give 10 stars if I could.”

Helpful Report

Posted 2 months ago

Thank you so much for your incredibly kind words. We are glad that our team was able to provide the efficient, compassionate, and understanding service you needed during such a difficult time. All the best, Pure Cremation Team

Posted 2 months ago

“Pure cremation have been an absolute godsend dring an overwhelming and difficult time for my family. Their communication, patience and compassion are second to none and every person who I spoke to from initial contact to final delivery of my mothers ashes were a credit to their company. Thank you Pure Cremation.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words. We are truly honoured to have been able to support you at every stage. Your feedback about our team's communication, patience, and compassion means the world to us. Best wishes, Pure Cremation Team

Posted 2 months ago

“Thank you for making the cremation street free and also for looking after my husband along his journey..”

Helpful Report

Posted 2 months ago

It was an honour to care for your husband and to make the arrangements as stress-free as possible. Thank you for taking the time to share this kind feedback with us. All the best, Pure Cremation Team

Posted 2 months ago

“Very professional and easy to talk to any of the staff. Available 24hours to discuss any querries you need answering.”

Helpful Report

Posted 3 months ago

Thank you for your heartfelt feedback. We're delighted that you found our professional team easy to talk to, we understand that a friendly voice can make such a difference at this time. Kind regards, Pure Cremation Team

Posted 2 months ago

“Beautiful, caring and professional.”

Helpful Report

Posted 3 months ago

Thank you for this wonderful feedback, it is greatly appreciated. Kind regards, Pure Cremation Team

Posted 2 months ago

“Always to hand, very courteous and compassionate and always took time to help. The whole process from start to finish was smooth and hassel free. A extremely good service that I would happily recommend tp anyone. Thank you”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words. Providing caring and professional service is at the heart of what we do, so it’s wonderful to know that we met your expectations. All the best, Pure Cremation Team

Posted 2 months ago

“Very happy with service”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience with us and for rating our service with 5 stars. Kindest regards, Pure Cremation Team

Posted 2 months ago

“What a stress free experience everything went like clockwork very caring and professional company thank you very much”

Helpful Report

Posted 3 months ago

Thank you for this amazing feedback. We're delighted to hear that your experience with us was stress-free and that everything went smoothly. Best wishes, Pure Cremation Team

Posted 2 months ago

“Well all i can say how fantastic the service was even when there came to pick dad up as there was sorting. Dad out there we’re talking to my dad with such respect calling him sir. Not one member of the team are rude and are really kind and friendly nothing is to much for them. Even the person who brought dad ashes back was such a lovely man who had time for us and was very kind to my mom. I feel this is the right way to go no fuss And we know dad is safe as he had a lovey lady called Laura who was looking after him. Laura call me to kept me up dated with things i needed. I have now signed my mom up to pure Cremation and i am going to sort mine. This way it takes the stress out of everything. Thank you very much for your help and dealing with everything.”

Pure Cremation 5 star review on 18th August 2024

Helpful Report

Posted 3 months ago

Thank you so much for your heartfelt words and for sharing your experience with us. We take great pride in ensuring every individual and their family is treated with kindness and dignity, and it’s wonderful to know that this was reflected in the service we provided. Best wishes, Pure Cremation Team

Posted 2 months ago

“There was a little delay due to miscommunication regarding a pin in my dads leg. And I never did receive the requested invoice showing my name, to ease the admin required to obtain a bereavement grant. But everything else went smoothly”

Helpful Report

Posted 3 months ago

“Pure Cremation lived up to my expectations. The staff I contacted by phone were kind and understanding and I would recommend the Company to others who have lost a loved one”

Helpful Report

Posted 3 months ago

Thank you, your recommendation means a lot to us All the best, Pure Cremation Team

Posted 2 months ago

“1st class from start to finish, , not much more i can say”

Helpful Report

Posted 3 months ago

Thank you for this lovely review. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Kept informed at all times of the process. Very nice people to do business with.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience of our care. We are touched by your kind feedback. Best wishes, Pure Cremation Team

Posted 2 months ago

“Very professional and caring company. My dad was in good hands. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for your kind words, they mean the world to us. Best wishes, Pure Cremation Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 4,394 reviews