Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,575 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 18th January 2025

Ranee I

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service. Impressed with the speed, the compassionate staff and the price. Everything we accepted and more.”

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Posted 1 year ago

Thank you for sharing your experience, we know others will find this helpful. Kind regards, Mia

Posted 1 year ago

“Amazing, wonderful caring people… I can’t thank them enough for what they did for my mum under pretty challenging circumstances. I’d like thank Alison who was absolutely amazing.”

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Posted 1 year ago

Thank you for these very kind words, we will share this feedback personally with Alison. All the best, Mia

Posted 1 year ago

“Paid upfront for my moms funeral , as she lives in a care home and they required a plan just incase of death . Advisor I spoke to was absolutely amazing and extremely helpful. Highly recommended them .”

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Posted 1 year ago

It was our honour, thank you for these lovely words. Kind regards, Mia

Posted 1 year ago

“Was kept informed of every step of process, Kingsley was kind, patient and caring in all emails. Spoke with advisor on phone who dealt quickly with our wishes. Ashes were delivered by a wonderful gentleman, who kept me informed if his arrival time and who carefully returned my dad and offered kind words. Pure cremation was my dad's choice as he didn't want any fuss after his passing, I think he would have been happy with how everything was handled. Thank you so much.”

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Posted 1 year ago

It was truly an honour to carry out your dad's wishes, thank you for sharing your experience of our care and how you were looked after by our lovely team. Kind regards, Mia

Posted 1 year ago

“Right from our first contact with Pure Cremation we were impressed by the professionalism shown by the staff. We felt our Dad was in good hands and being dealt with sensitively. Dad's ashes were delivered to me as agreed again in a very sensitive manner. I would highly recommend Pure Cremation to family and friends. Thank you for all your help at what was a difficult time for us”

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Posted 1 year ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kind regards, Olivia

Posted 1 year ago

“Really impressed with the service. Kept in contact through all stages. Staff were very sympathetic and supportive. Thank you for a job well done at such a difficult time.”

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Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Olivia

Posted 1 year ago

“Efficient and understanding”

Helpful Report

Posted 1 year ago

Thank you for these very kind words. Best wishes, Mia

Posted 1 year ago

“It was everything I hoped it would be. Very professional and the whole process was so easy. Thank you for your consideration”

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Posted 1 year ago

Thank you for highlighting the care and support that you received. This means a lot to the whole team. With best wishes, Mia

Posted 1 year ago

“Very helpful staff, the whole process of collecting my husband and returning his ashes was done with care and dignity.”

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Posted 1 year ago

Thank you for these touching words, it was our privilege to care for your husband. Kindest regards, Mia

Posted 1 year ago

“I didnt think much of it when my Dad organized this, but I am so grateful he did, it is so much less painful than a funeral. I am very happy with the service we received, we were kept informed at every stage as to what would happen next, and everyone I spoke to (especially the first lady who rang me, wish I could remember her name) were all very compassionate, understanding & respectful, it can't be an easy job. The whole process was very smooth & trouble free, thank you”

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Posted 1 year ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your Dad, and heart-warming to hear that you felt truly looked after. We will pass on these lovely comments to the team that supported you. Kindest regards, Mia

Posted 1 year ago

“Made a sad time much easier to deal with...kept me informed all the way, fabulous staff!...Would highly recommend..”

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Posted 1 year ago

This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. Kind regards, Mia

Posted 1 year ago

“I highly recommend pure cremation Ltd , got in touch every step of my mother in laws journey , with regular phone calls , very professional and caring team , thank you so much x”

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Posted 1 year ago

Thank you for taking the time to review our service, it was an honour to care for your mother-in-law. Kindest regards, Mia

Posted 1 year ago

“Can’t fault the people at Pure Cremation. Everything went smoothly and everyone I spoke with was kind and courteous.”

Helpful Report

Posted 1 year ago

This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. Kind regards, Olivia

Posted 1 year ago

“will recommend you to everyone I know here and on facebook”

Helpful Report

Posted 1 year ago

We are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your loved one. Kind regards, Olivia

Posted 1 year ago

“Wonderful service and compassionate and kind personnel. Took all of the strain and worry away. Thank you so very much.”

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Posted 1 year ago

It has been an honour to support you at such a difficult time and lovely to hear that our care made things a little easier for you. Kind regards, Olivia

Posted 1 year ago

“I would highly recommend this service, professional from start to finish.”

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Posted 1 year ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Olivia

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Olivia

Posted 1 year ago

“Very professional with any intimate information treated with the utmost care. I would recommend Pure Cremation Ltd services.”

Helpful Report

Posted 1 year ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kind regards, Olivia

Posted 1 year ago

“Kept informed at all stages. Very caring people.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Olivia

Posted 1 year ago

“We have had the most amazing experience with pure cremation.The staff are lovely and very knowledgeable,caring and have a lot of compassion.This process has been great,it has helped us manage that passing of our loved one so much better.Juat want to thank the staff for their excellent service.”

Helpful Report

Posted 1 year ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Olivia

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,575 reviews