Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,393 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th November 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very first call to when my mums ashes were returned, I can’t fault prue cremation in anyway I like that I was kept fully up to date with my mums journey. They took a lot of stress away at such a difficult time. I can’t thank them enough”

Helpful Report

Posted 1 month ago

Thank you for your heartfelt review. It means a great deal to know that we could provide the support and care you needed. All the best, Pure Cremation Team

Posted 1 month ago

“I had such care and help from the whole team, I can't thank them enough”

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Posted 1 month ago

Thank you, we are very grateful for your positive feedback. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Pure cremation were brilliant in every aspect of the funeral,they were kind and considerant! We had been married for 63. Years.we had chosen pure cremation together and were not disappointed.i have booked my plan already many thanks to all involved regards Bernie”

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Posted 1 month ago

Dear Bernie, Thank you so much for taking the time to share your feedback with us. We're truly glad to hear that our service met your expectations and that you felt supported during such a vital time. Your words mean a great deal to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“The only problem was the amount of time it took before you picked my brother nigel up from the leicester Glenfield hospital. But I understand that was not due to you but th lri”

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Posted 1 month ago

Thank you for sharing your experience with us, and for your 5-star rating—we truly appreciate it. Your feedback is incredibly valuable, and we will carefully review your brother's arrangements to see if there was anything more we could have done to expedite the process of bringing him into our care. If there is anything else that we can do in the meantime, please let us know. Kind regards, Pure Cremation Team

Posted 1 month ago

“My husband passed on 19 th of august he always said he did not want any fuss so decided on a pure cremation which was his wish. From contacting pure cremation I was treat with dignity and respect and informed of anything I needed to be told in a professional manner. From him dying to me having his ashes returned it took 5 weeks everyone was really kind however I have decided to change the casket he was returned in as I wanted to make it more personal but this was my choice and has no reflection on the team at pure cremation. I thank you all for taking care of my beautiful husband. 💔”

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Posted 1 month ago

Thank you for sharing your experience with us during such a difficult time. We are truly sorry for your loss and honoured to have been able to support you in fulfilling your husband’s wishes for a simple and dignified farewell. All the best, Pure Cremation Team

Posted 1 month ago

“Puré Cremation were caring, considerate and very efficient when my husband passed away…. They kept me informed every step of the way and my husband was treated with care and dignity. The lady who returned his ashes to us was so lovely as well.”

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Posted 1 month ago

Thank you for this lovely review. We are touched by your positive feedback. All the best, Pure Cremation Team

Posted 1 month ago

“Just to say big thankyou to all at pure cremation.”

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Posted 1 month ago

It was an honour to support you, thank you for rating us with 5 stars. Kind regards, Pure Cremation Team

Posted 1 month ago

“I can't praise them enough, sadly my mum never got round to setting the plan up before her passing so it all fell to me while I was quite broken, I made the first call at 8 at night and they showed more care than some of my own family did, thanks to the hospital my mum went walkabout the day they where meant to pick her up (dispite the NHS knowing pure was coming to get her) pure sorted the mess the hospital had made for me and kept me informed the whole way, I don't lightly give out 5 stars but they sure earned it.”

Helpful Report

Posted 1 month ago

Thank you for these compliments. We strive to be there for families when it matters most, and your feedback means the world to us. We’re grateful to have been able to help during this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“From sales to cremation all lstaff have been very kind and absolutely on the ball,we have been kept informed all the way,”

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Posted 1 month ago

Thank you for sharing your experience. We're delighted to hear that our team provided the care and support you needed, and that you felt informed every step of the way. All the best, Pure Cremation Team

Posted 1 month ago

“At a very stressful time Pure Cremation helped me calmy deal with everything that was a completely new experience.”

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Posted 1 month ago

Thank you for sharing your experience and for your kind words. It was truly an honour to support you during this time. Best wishes, Pure Cremation Team

Posted 1 month ago

“My sister paid for her pure cremation, died unexpectedly so we were so glad she’d thought ahead. Everything went perfectly for her and us. 10/10.”

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Posted 1 month ago

Thank you for taking the time to share your experience. Your feedback means a lot to us and we are glad our service met your expectations. Best wishes, Pure Cremation Team

Posted 1 month ago

“Everything you could wish for in having your loved one cremated..Respectful,professional and caring..They are not good they are fantastic ... Thankyou to everyone involved at pure cremation from the very first phone call..”

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Posted 1 month ago

Thank you for this touching feedback, it is greatly appreciated. All the best, Pure Cremation Team

Posted 1 month ago

“From first initial contact Pure Cremation handled my situation with upmost professionalism and kindness. Would highly recommend”

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Posted 1 month ago

Thank you for your review. We aim to provide the highest level of service and we are pleased to know that we were able to meet your expectations. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Everything was handled respectfully and professionally.From collection of Margaret’s body to the delivery of the ashes.Thank You for everything.”

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Posted 1 month ago

Thank you for sharing your experience. Your kind words mean a lot to us, and we want to express our gratitude for your trust and for choosing us during this difficult time. All the best, Pure Cremation Team

Posted 1 month ago

“Very impressed with the professionalism of PC. The only slight issue I had was that I was informed my Mum’s ashes would be delivered within a one hour window, I made arrangements to be home for that time. Unfortunately they were delivered 40 minutes early and my Husband had to deal with it.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We understand how sensitive and important this part of the process is, and we truly value your feedback. We will address your feedback with the relevant team to ensure we offer the highest standard of care. Kind regards, Pure Cremation Team

Posted 1 month ago

“The service was very good, helpful, considerate and made me feel calm while coping with my loss”

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Posted 1 month ago

This lovely review summarises everything we aim for in our service. Thank you for sharing your experience which we know will help others. Best wishes, Pure Cremation Team

Posted 1 month ago

“An excellent service provider who removes all the problems associated with a traditional funeral. I was kept informed every step of the way . A friendly company who cares what they do Thank you.n”

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Posted 1 month ago

Thank you for this lovely review. Best wishes, Pure Cremation Team

Posted 1 month ago

“Chose Pure Cremation for my 92 year old father who had no specific wishes other than to be cremated. The experience was seamless, from the first point of contact to the return of the ashes - polite, empathetic at all stages. My father died in the UK, but was away from his home address, so a service at an unknown crematorium would have been a joyless affair - instead, PC has given us the opportunity to organise a family gathering in our own time to remember and say goodbye to dad. Most impressed - thank you.”

Helpful Report

Posted 1 month ago

Thank you for sharing this wonderful feedback with us. We are glad that we could offer a seamless service throughout. Organising a family gathering to honour your father sounds like a beautiful way to celebrate his life and we hope this brings you comfort. Best wishes, Pure Cremation Team

Posted 1 month ago

“My dear husband could not have been in better hands. The staff where careing and very considerate keeping me informed all the way. I would recommend and glad I will be in their safe hands when my time comes.”

Helpful Report

Posted 1 month ago

Thank you for your touching feedback. We are glad our care and support made a difference to you during this time. All the best, Pure Cremation Team

Posted 1 month ago

“Pure Cremation took care of my mother after she passed in August. They were in touch throughout and always pleasant and considerate. It all took a little longer than I expected, but fitted in with our plans, so no problem.”

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Posted 1 month ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. All the best, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 4,393 reviews