Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,542 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 13th January 2025

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish everyone I contacted was very helpful at this very stressful time.the lady that brought the ashes was very very nice from knocking at my door to leaving.i was very pleased with her appearance.very smart and put me a ease .Thank you all so much”

Helpful Report

Posted 5 months ago

Thank you for highlighting the sensitivity shown by our wonderful people, especially when returning a loved one's ashes. This moment is so important and we are pleased this was a positive experience for you. Kind regards, Pure Cremation Team

Posted 5 months ago

“Would defiantly recommend - perfect from start to finish. Kind and understanding people.”

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Posted 5 months ago

We are pleased that your experience was a positive one, and your recommendation means a lot to us. Kind regards, Pure Cremation Team

Posted 5 months ago

“Very efficient and helpful”

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Posted 5 months ago

Thank you for leaving a review - it's much appreciated. Kind regards, Pure Cremation Team

Posted 5 months ago

“So caring and sympathetic. Really wonderful service at the most distressing time. I would highly recommend Pure Cremations to anyone. Thank you for taking care of my beloved partner.”

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Posted 5 months ago

It has been our honour to look after your partner and to support you through this difficult time. Thank you for your kind words, it means so much to hear that the team's care has been appreciated and valued. Kind regards, Pure Cremation Team

Posted 5 months ago

“We wanted a simple cremation before celebrating my dad's life when his ashes are placed with my mum, grandad and grandma. Pure Cremation gave clear guidance on what was involved and called me (the same person Julia) at each stage. Not having to worry at a difficult time was a great help.”

Helpful Report

Posted 5 months ago

Thank you for this lovely review. We will pass this on to Julia who will be delighted with this personal recognition of the care they have given. Kind regards, Pure Cremation Team

Posted 5 months ago

“Outstanding could not fault you in anyway the help and support was brilliant thank you all”

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Posted 5 months ago

Thank you for this wonderful review, your kind words are truly appreciated. Kind regards, Pure Cremation Team

Posted 5 months ago

“Very pleased with the way pure cremation dealt with the whole process, always kept me up to date with each step and so sincere.”

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Posted 5 months ago

Thank you for your feedback, it is heart-warming to hear that we met your needs when it really mattered. Kind regards, Pure Cremation Team

Posted 5 months ago

“From the moment I had to call Pure Cremation to let them know our love one had passed they couldn't have done more. They were so supportive and friendly. We felt that our loved one was very looked after. This was all new to us. We've never had to deal with a death in the family before, but everyone we spoke to was very supportive and I never felt like any of my questions were silly. The called many times to let us know what was happening and talked about our loved one with warmth. In the last few days of her life our love one lost a lot of her dignity from her terrible illness, but I felt like Pure Cremation restored that, dealing with everything in the most dignified way.”

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Posted 5 months ago

Thank you for highlighting the ways in which we try to demonstrate our respect for the individuals entrusted to our care, and that we recognise that every person is special to their family. We are glad the team were able to support you with everything you needed at this difficult time. Kind regards, Pure Cremation Team

Posted 5 months ago

“Pure cremation have been absolutely brilliant from date of death to return of ashes. Thank you very much for a Hartley free cremation”

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Posted 5 months ago

This is really lovely to hear. Thank you for taking the time to share your experience. Kind regards, Pure Cremation Team

Posted 5 months ago

“I was so impressed with everything Pure Cremation did for me at a difficult time. Lovely staff, everything explained so well and so efficient.”

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Posted 5 months ago

Thank you for your kind words, we are so pleased the team were able to support you at this time. Kind regards, Pure Cremation Team

Posted 5 months ago

“I would like to thank Pure Cremation for the way they handled my wife from her death right through to her ashes being returned to me. They kept in at every stage of the process. I cannot fault them in any way.”

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Posted 5 months ago

It is so good to hear that your felt supported at each stage of your wife's arrangements. It has been an honour to look after you and your loved one, and we appreciate you taking the time to write a review. Kind regards, Pure Cremation Team

Posted 5 months ago

“From start to finish we were treated with respect and compassion by the extremely friendly staff. We were rest assured that our mum was being cared for with dignity in her death. We were constantly kept up to date and the man that delivered mum back to us was such a warm and considerate person.”

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Posted 5 months ago

It has been our honour to look after your mum and to support you and your family. It is so lovely to hear that our team has given you such confidence and peace of mind at this difficult time. Thank you, Pure Cremation Team

Posted 5 months ago

“Absolutely fabulous from start to finish 😊 So much thought and respect goes in this company we have recommended them to all our friends”

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Posted 5 months ago

Thank you for these kind words. Your recommendations mean the world to us. Best wishes, Pure Cremation Team

Posted 5 months ago

“Our experience with Pure Cremation has been excellent at such a difficult time, Mum had several discussions with no pressure and decided to go ahead as she didn’t want a funeral. When the time came we didn’t really know what to expect, but I can say the care and compassion shown by everyone throughout the process has been second to none, they took the time to listen and kept us informed about every step, very professional, I would recommend without hesitation, Thankyou. K Russell”

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Posted 5 months ago

Thank you for sharing your experience of our care. It means a lot to hear that our team's care and professionalism made a positive difference for you and your family. Best wishes, Pure Cremation Team

Posted 5 months ago

“Such a caring and compassionate company to deal with, I was reassured by how quickly everything was sorted and the whole process completed. Thank you for everything.”

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Posted 5 months ago

Thank you for these touching compliments. It was an honour to support you during this time. All the best, Pure Cremation Team

Posted 5 months ago

“Absolutely amazing can't thank you enough so passionate caring keeping me in the loop all through process”

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Posted 5 months ago

Thank you for this lovely feedback, it means so much to us. Kindest regards, Pure Cremation Team

Posted 5 months ago

“It's not something I've had to deal with until recently but for anyone who's had a love one passed away it is a very tough time. Pure Cremation was something my Father had arranged but when he passed away I can only say how sympathetic and extremely helpful they were, everything was explained and they kept in touch every step of the way. Once my Father's ashes arrived the member of the Pure Cremation team didn't just hand over the ashes, they had the time to ask how we were coping and if there was anything else they could help out with. It's not a service anyone what's to have to deal with when someone passes away but Pure Cremation made it simple and easy as it can be at time like this.”

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Posted 5 months ago

Thank you for sharing your wonderful feedback. It is good to know that our team could provide the support and care you needed. We're glad we could be there for you and your family every step of the way. Best wishes, Pure Cremation Team

Posted 5 months ago

“From the start of the process to the safe delivery of mums ashes Pure Cremation have been outstanding, very informative, compassionate and professional. The lady who delivered mum back to us was without doubt one of the loveliest kind person.”

Pure Cremation 5 star review on 6th August 2024

Helpful Report

Posted 5 months ago

Thank you for sharing your experience with us. We are genuinely touched by your kind words and are honoured to have been able to support you during this time. It’s wonderful to hear that our team, especially the team member who delivered your mum’s ashes, provided the compassion and kindness you needed. Best wishes, Pure Cremation Team

Posted 5 months ago

“Excellent service. Very helpful and caring at all stages. Would recommend the service to anyone”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience. We're glad to hear that you found the service to be excellent, helpful, and caring throughout. Your recommendation means a lot to us! Best wishes, Pure Cremation Team

Posted 5 months ago

“My mum was our family’s first to choose pure cremation. I will be using them for when it’s my time. Also my dad will also be using them. Total professional service from start to the return of my mum. Thankyou all.”

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Posted 5 months ago

It has been our honour to look after your mum and to support you. It is heartwarming to hear that our team has given you such confidence and peace of mind when it really mattered. Kindest regards, Pure Cremation Team

Posted 5 months ago

Pure Cremation is rated 4.8 based on 4,542 reviews