Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,996 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 18th April 2025

Alison S

Pure Cremation 5 star review on 15th April 2025

Rachel L

Pure Cremation 5 star review on 14th April 2025

Patricia S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was delt with professionally and all the stress was taken away from us Would highly recommend are planning to get a plan for myself and my husband”

Helpful Report

Posted 1 week ago

Thank you for your kind words, Kate. We’re so glad that we could take the stress away during this time. Your recommendation means a lot to us. Best wishes, Pure Cremation Team

Posted 1 week ago

“It was a shock to hear of my brother's passing, and as you can imagine its been a very sad and difficult time for our family to process his loss. I decided to go with Pure Cremation, and so glad I did, the team were by my side every step of the way from start to finish nothing was too much trouble for them. Pure were very professional, caring, and understanding at all times. Even down to the return of John's ashes and personal belongings, delivered safely to my front door. Thank you so much from the bottom of my heart for taking John into your care. If anyone is contemplating using their services, don't hesitate give them a call, your loved one's will be in safe hands. Kind regards Dawn B”

Helpful Report

Posted 1 week ago

Thank you so much for your heartfelt review, Dawn. We are truly touched by your kind words and are glad to have been able to support you and your family. It's our priority to provide caring and professional service, and we're grateful to have had the opportunity to take care of John. All the very best, Pure Cremation Team

Posted 1 week ago

“Very thoughtful/ compassionate regarding how you feel about your lose”

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Posted 1 week ago

Thank you for your heartfelt review. Best wishes, Pure Cremation Team

Posted 1 week ago

“Me and my sibling are very happy with how pure cremation looked after our mums passing and after care x”

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Posted 1 week ago

Thank you so much for your kind words. We're truly glad to hear that you and your sibling felt looked after. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Can't recommend them to much from start to finish thay were outstanding”

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Posted 1 week ago

Thank you, William. Your recommendations truly mean the world to us. Best wishes, Pure Cremation Team

Posted 1 week ago

“Very kind and helpful. We really appreciated everything that was done 💯. And Mum was respected.Thankyou.”

Pure Cremation 5 star review on 6th April 2025

Helpful Report

Posted 1 week ago

Thank you for sharing your heartfelt feedback with us. Your words mean so much to our entire team, and it's good to know that you found our support helpful at this time. Kindest regards, Pure Cremation Team

Posted 1 week ago

“As a family we found the pure cremation team very thoughtful and helpful at every step of the difficult process. The only part i would have liked to be different was knowing the time of my mum's cremation. The day of the committal was difficult , wondering what time it would be happening. The lady that brought my mum home was so lovely and respectful.”

Helpful Report

Posted 1 week ago

Thank you for sharing your valued feedback with us. It's great to know you found our team helpful at every stage of care. We also greatly appreciate your feedback regarding providing the time of cremation. Our care team will always confirm the date of the cremation unless we are informed otherwise. We do not confirm an exact time due to various factors that can influence the schedule. We believe it would be unfair to provide a specific time if we cannot guarantee it will go ahead as planned. However, we will take your feedback on board and share it with the relevant team. Best wishes, Pure Cremation Team

Posted 1 week ago

“Overall a good service however phones calls with different staff members was confusing maybe better that only one person deals with you although all extremly polite and empathic”

Helpful Report

Posted 1 week ago

Thank you for leaving a review. We're pleased to hear that our team provided polite and empathetic support throughout. We appreciate your feedback about communication and will take it into consideration. Best wishes, Pure Cremation Team

Posted 1 week ago

“Professional easy to deal with and very kind”

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Posted 1 week ago

Thank you for your amazing 5-star review. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Seamless and empathetic. Took a lot of pain away with looking after my Motger. Saved money on unwanted hearses and cremation funeral and were able to push the boat out for a celebration of her life a couple of weeks later. What’s more, I was able to take my Mother’s ashes to the ‘party’, which was quite wonderful.”

Helpful Report

Posted 1 week ago

Thank you for your touching review. We're so glad to hear that the process was made easier for you, and that you could celebrate your Mother's life with a special gathering. Being able to bring the ashes to the celebration must have been such a comforting touch. Thank you for sharing this, and we hope the memories from that day continue to bring you peace. All the very best, Pure Cremation Team

Posted 1 week ago

“very good would recommend very helpful kept me undated the best thair is nice friendly staff”

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Posted 1 week ago

Thank you for your wonderful review and feedback. Your recommendation means a lot to us. Take care, Pure Cremation Team

Posted 1 week ago

“Unbelievably excellent.”

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Posted 1 week ago

Thank you for your incredible review. Your kind words motivate us to continue providing excellent service. All the best, Pure Cremation Team

Posted 1 week ago

“Exceptional, kind & empathetic customer service throughout the process. Highly recommend.”

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Posted 1 week ago

Thank you, Jayne, for your great feedback. We're glad we could offer you exceptional and empathetic support during this time. Best wishes, Pure Cremation Team

Posted 1 week ago

“I'm so grateful to pure cremation.. They made a very sad and difficult time,, easier and more comfortable.. Everyone has been so caring and compassionate..”

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Posted 2 weeks ago

Thank you for your touching feedback. It means the world to know we could make things a little easier for you. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Friendly,helpful,supportive & patient. I supported my dad in signing up and they guided me through every step of the process from the enquiry through to the delivery of my dad’s ashes.”

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Posted 2 weeks ago

Thank you for your wonderful feedback, Sharlene. We're so pleased that we could provide you with the friendly and supportive guidance you needed throughout. Take care, Pure Cremation Team

Posted 1 week ago

“Matthew has made a very difficult time easier to bear due to his professional manner and patience when explaining the process and what was happening. Thank you, for helping me every step of the way so sensitively.”

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Posted 2 weeks ago

Thank you so much for your heartfelt words. We're glad to hear that Matthew was able to provide the support and clarity you needed. Best wishes, Pure Cremation Team

Posted 1 week ago

“They were so so professional and caring from start to finish.I have just received my loved ones ashes,and the staff are so courteous. At a time when you are so upset ,in shock ,and cannot think straight, these people put my mind at rest,knowing that they would look after my husband. I would highly recommend this company .”

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Posted 2 weeks ago

Thank you so much for your kind words. Knowing that our team could provide care and comfort to you means everything to us. Your recommendation is greatly appreciated. All the best, Pure Cremation Team

Posted 1 week ago

“Very professional company. Kept me well informed on everything.”

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Posted 2 weeks ago

Thank you for taking the time to share your experience. It's great to know that you felt well-informed at every step. Best wishes, Pure Cremation Team

Posted 1 week ago

“Everything perfect from start to finish”

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Posted 2 weeks ago

Thank you for your lovely feedback. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Every detail was explained and executed perfectly. Couldn’t have asked for more at such a difficult time. Would recommend 100%”

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Posted 2 weeks ago

Thank you for taking the time to share such a lovely review. We are glad to hear that the team were able to support you and ensure all your questions were answered at this difficult time. Your recommendation means a lot to us. Best wishes, Pure Cremation Team

Posted 2 weeks ago

Pure Cremation is rated 4.8 based on 4,996 reviews