Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,394 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 11th November 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the excellent way you handled everything and I found the telephone communication very kind and thoughtful and I was left with nothing to worry about.”

Helpful Report

Posted 8 months ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation. It is good to hear that you felt well-supported throughout. Best wishes, Pure Cremation Team

Posted 8 months ago

“Excellent service and very professional. The only thing that I would have liked was a confirmation on the day of the committal after the cremation had taken place.”

Helpful Report

Posted 8 months ago

Thank you for your kind comments about our team, please be assured that your valued feedback has been taken on board. Best wishes, Pure Cremation Team

Posted 8 months ago

“Both my Mother and Father, chose pure cremation, and having carried out all duties regarding their death, I have nothing but praise for the professional, sincere and supportive help offered and given, without this I would have not been able to cope on my own, I am now going to take out a package with you myself”

Helpful Report

Posted 8 months ago

We are so pleased to hear that our lovely team gave you the support you needed. Thank you for sharing this touching feedback with us. All the best, Pure Cremation Team

Posted 8 months ago

“Very efficient and caring !”

Helpful Report

Posted 8 months ago

Thank you for these lovely words and for taking the time to share your feedback with us. Kind regards, Pure Cremation Team

Posted 8 months ago

“Efficient, caring service. I was kept informed of each stage in the process. The man who delivered my father’s ashes was particularly caring and empathetic, perfect for the role.”

Helpful Report

Posted 8 months ago

This wonderful review will give our hardworking team such a 'lift'. Thank you for sharing your experience. Kindest regards, Pure Cremation Team

Posted 8 months ago

“Very kind, friendly, imformative and professional through out the whole experience”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your experience, we are delighted with your kind feedback. Best wishes, Pure Cremation Team

Posted 8 months ago

“They dealt with my father in a very professional and sympathetic way and all the people I had to talk to from pure cremation were so nice and polite”

Helpful Report

Posted 8 months ago

Thank you for this lovely review which means so much to the whole team. All the best, Pure Cremation Team

Posted 8 months ago

“From the beginning to the end, Pure Cremation was on track with everything. They were courteous and very respectful. I would highly recommend their services.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. Best wishes, Pure Cremation Team

Posted 8 months ago

“Received an excellent service from start to finish from an excellent team”

Helpful Report

Posted 8 months ago

Thank you for this lovely review, your compliments about our service are greatly appreciated. Kindest regards, Pure Cremation Team

Posted 8 months ago

“I have dealt with Pure Cremation Twice now, and each time I have been given the utmost respect for the siuation. The way everyone is treated is with reall heartfelt care and consideration. I would recommend them to anyone. Thank you.”

Helpful Report

Posted 8 months ago

Thank you for sharing this very moving account of your experience, your recommendations mean the world to us. Best wishes, Pure Cremation Team

Posted 8 months ago

“At every stage of the process, from choosing the plan to carrying out the last tasks Pure Cremation were efficient, helpful, courteous and supportive. I have no hesitation in recommending them to anyone else. Thank you to all the staff I dealt with.”

Helpful Report

Posted 8 months ago

What a wonderful review, thank you for taking the time to share your experience with others. All the best, Pure Cremation Team

Posted 8 months ago

“Great service, also kind and considerate and kept me in touch from beginning to end”

Helpful Report

Posted 8 months ago

Thank you for this lovely review which means so much to the whole team. All the best, Pure Cremation Team

Posted 8 months ago

“You recently looked after my mum, Norma Allan, and from the beginning to the end, I have been met with nothing but good impressions. I was a bit anxious as I’d never used a service such as this and felt without a funeral I wouldn’t be able to draw a line, however on receiving mum’s ashes and Ian explanation of everything and the opportunities available to come over to visit the crematorium and see where mum’s last resting place was. Thank you all so much.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your experience. It has been an honour to care for your mum and to support you at this time. Kindest regards, Pure Cremation Team

Posted 8 months ago

“Professional, polite and sympathetic from start to finish. Took all of the stress of organising a funeral away at an incredibly upsetting time. Would highly recommend to everyone.”

Helpful Report

Posted 8 months ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. All the best, Pure Cremation Team

Posted 8 months ago

“Wow in this sad time, Pure Cremation were amazing. Nothing was too much trouble. Lovely staff on the phone. From fetching my mom to delivering her ashes it was seamless. Thank you so very much”

Helpful Report

Posted 8 months ago

We are touched by this feedback, thank you. It was an honour to support you at this time and we are pleased that you felt well-supported. Best wishes, Pure Cremation Team

Posted 8 months ago

“The service was amazing quick and simple and with such care. Would definitely recommend to anyone who wants a dignified send off without the fuss.”

Helpful Report

Posted 8 months ago

These lovely words are greatly appreciated by our caring team, thank you. Best wishes, Pure Cremation Team

Posted 8 months ago

“Pure Cremation, took care of everything for our family and kept us in touch with every step taken. And personally returned the ashes. Excellent Service. Would highly recommend. Thankyou once again.”

Helpful Report

Posted 8 months ago

We are touched to hear that we were able to provide an excellent service during such a sensitive time for your family. Thank you for taking the time to share your experience of our care. All the best, Pure Cremation Team

Posted 8 months ago

“So pleased I used pure cremation., there is so much to think about when someone close to you passes ., pure cremation made it painless easy and simple , every step of the way they contact me you , keep in touch and nothing was too much trouble , highly recommend”

Helpful Report

Posted 8 months ago

We are glad to hear that your experience with Pure Cremation was positive during such a difficult time. Losing someone close to us is never easy, and the practical aspects can feel overwhelming. It’s reassuring to know we were able to offer the support needed at this time. Best wishes, Pure Cremation Team

Posted 8 months ago

“this company continues to send adverts by post even tho the person the letter is addressed to died 8 years ago and has not lived at this address for more than 15 years. we have told them multiple time of this but they just keep sending the letters. this has a devistating effect on his daughter and they just don't seem to care.”

Helpful Report

Posted 8 months ago

Please accept our sincere apologies that you have a mailing from Pure Cremation addressed to the late Mr Bowern. Our mailing campaign uses data provided by an external agency rather than any we have compiled ourselves. However, we are concerned to learn that Mr Bowern’s details have been included. The agency (PDV) also regularly checks its lists against bereavement and probate registers for this important information, we will ask them to look into why this was not picked up during the checks. So that we can ensure that no further correspondence is received, please can you confirm the full address of where the mailing was received including the postcode. You can send this to us at customercare@purecremation.co.uk. We will then be able to ensure that Mr Bowern’s details are removed from the mailing list. If there is anything else we can do in the meantime, please do let us know. Kind regards, Pure Cremation Team

Posted 8 months ago

“Excellent and professional service from the initial call. Was sceptical about this as didn’t know anyone that had used this service but would highly recommend it. Every person we either spoke to or met during our dark days was 100% professional and compassionate. Thank you all.”

Helpful Report

Posted 8 months ago

Thank you for this lovely review which means so much to the whole team. All the best, Pure Cremation Team

Posted 8 months ago

Pure Cremation is rated 4.8 based on 4,394 reviews