Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,767 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 21st March 2025

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and communication.very kind and caring.Would definitely recommend.Thanks for everything.”

Helpful Report

Posted 5 days ago

Thank you so much for your lovely review, David. We’re glad that you found our service and communication to be excellent. Your trust in us means a lot, and we truly appreciate your recommendation. Best wishes, Pure Cremation Team

Posted 5 days ago

“From the very first call we were treated kindly and respectfully without being patronising. They went above and beyond for our mum even down to dealing with the same person each time and the urn delivery in person and being a more attractive looking option that funerals locally that cost lots more. The service was incredible - we cannot say that enough - far better than any traditional style the family have used before thank you so so much.”

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Posted 5 days ago

Thank you so much for your kind words. We’re truly honoured to have been able to support you and your family and your feedback means the world to us. All the best, Pure Cremation Team

Posted 5 days ago

“We lost my wonderful Dad in January. From the moment we contacted Pure Cremation's 24-hour service, we were supported by an extremely warm, empathetic and compassionate team. He passed at a hospice, and he was swiftly taken into their care. Even though it was an emotionally difficult time, our care co-ordinator informed us of all aspects of the process, and made what was very traumatic and emotional as easy as it could be. We felt supported, and could concentrate on grieving for my Dad, without having to worry about the finer details of his cremation. The whole process was respectful and empathetic, and we are so grateful to the Pure Cremation team for their care of him and of us as a family”

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Posted 5 days ago

Thank you so much for sharing such a heartfelt review. It means a great deal to us that we could provide the support and care you needed. We're pleased that our team was able to make things a little easier for you, and that you felt supported every step of the way. Best wishes, Pure Cremation Team

Posted 5 days ago

“You have converted a total cynic!! We were totally sceptical about my mother in law going down this route but your caring staff made the process as positive as it could possibly be. I think my wife and I will now use the same approach”

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Posted 5 days ago

Thank you for your incredibly kind words. We're so glad to hear that our caring team could make a positive impact during such a challenging time. Best wishes, Pure Cremation Team

Posted 5 days ago

“Absolutely fantastic 👏 thank you very much 😊”

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Posted 5 days ago

Thank you for your positive review and 5-star rating. All the best, Pure Cremation Team

Posted 5 days ago

“Percamation salted everything out in a nice kindest way they could”

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Posted 5 days ago

Thank you for taking the time to share your experience of our service. Kindest regards, Pure Cremation Team

Posted 5 days ago

“Have used Pure twice now for my Parents. Both times they have been professional, compassionate and at the end of a phone when needed. They make a very difficult time more bareable. When my Father passed I was notified from his care home at night and was abroad. With one phone call everything was dealt with by them and I had very little to do making the situation so much easier at a time when I needed support. Would highly recommend”

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Posted 5 days ago

Thank you so much for your great review. Your kind words about our team's professionalism and compassion mean a lot to us. Take care, Pure Cremation Team

Posted 5 days ago

“very happy with everything now my dad is at peace thank you all for your support & help”

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Posted 5 days ago

Thank you for sharing your feedback with us. It's good to know you felt supported throughout. Best wishes, Pure Cremation Team

Posted 5 days ago

“I choose pure cremation because I wanted to know what date my dad was being cremated. My dad didn't have a plan , but I rang them and they sorted everything. They kept intouch every step of the way . The staff treat you with respect and empathy. There was no stress and we could celebrate my dad's life in our own way . Thank you pure cremation for making things so simple at the most horrible time”

Helpful Report

Posted 5 days ago

Thank you so much for taking the time to share your experience. Your kind words mean everything to us and it's good to hear you were able to celebrate your dad's life in your own way. Kindest regards, Pure Cremation Team

Posted 5 days ago

“Excellent service. All aspects were carried out efficiently but importantly also with dignity and consideration.”

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Posted 5 days ago

Thank you for your wonderful feedback, Simon. All the best, Pure Cremation Team

Posted 5 days ago

“Excellent service. Really good communication and lots of support. They were really empathetic from that first call to the delivery of my dad’s ashes back home.”

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Posted 5 days ago

Thank you, your feedback is greatly appreciated by our entire team. All the best, Pure Cremation Team

Posted 5 days ago

“Sam my allocated phone call member or staff was very polite, friendly and reassuring. He always checked if I and my family were ok and if we needed anything else etc. Although whenever I tried to call him back if we missed his calls he was never available to speak to.”

Helpful Report

Posted 5 days ago

Thank you so much for your review. It's great to know you were pleased with the support offered by Sam throughout. However, we’re sorry to learn you had trouble getting back through to Sam directly when you called. Your feedback means a lot to us, and we really appreciate you sharing it. We will share this with the relevant team to look at how we can improve this. Best wishes, Pure Cremation Team

Posted 5 days ago

“Was extremely pleased with how the company dealt with the process,they were very sympathetic and showed enormous respect,would definitely recommend, thank you”

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Posted 5 days ago

Thank you for your kind words, Julie. We truly appreciate your recommendation and are glad to hear that our team provided the support you needed Best wishes, Pure Cremation Team

Posted 5 days ago

“Very well done.”

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Posted 5 days ago

Thank you for taking the time to share your feedback with us. Kindest regards, Pure Cremation Team

Posted 5 days ago

“Excellent service from the beginning . Kept informed all the way. Thank you all”

Helpful Report

Posted 5 days ago

Thank you for your wonderful feedback. Best wishes, Pure Cremation Team

Posted 5 days ago

“Very understanding and helpful staff.I could not have asked for a better service. I will certainly recommend them to friends and family.”

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Posted 5 days ago

Thank you so much, your feedback is incredibly important to us. Kindest regards, Pure Cremation Team

Posted 5 days ago

“The service was superb I was kept up to date throughout the whole process and when the ashes were delivered the driver kept me updated on time of arrival”

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Posted 5 days ago

Thank you for your positive feedback. It's good to know you appreciated our communication throughout the process. Best wishes, Pure Cremation Team

Posted 5 days ago

“Excellent would defo recommend your company to friends nd family yous are very helpful company and look after us awell”

Helpful Report

Posted 5 days ago

Thank you so much for your wonderful feedback. We're delighted to hear that you found our team helpful and caring. Take care, Pure Cremation Team

Posted 5 days ago

“Professional from start to finish”

Helpful Report

Posted 5 days ago

Thank you for sharing your kind feedback with us. Best wishes, Pure Cremation Team

Posted 5 days ago

“Very satisfied with everyone involved in looking after my mum. Kept me informed from start to returning her ashes. Very professional and respectful at all times. This service may not be for you if you want your loved one cremated locally, as it takes place in Andover. Thanks to everyone involved”

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Posted 5 days ago

Thank you for your lovely review. Your feedback means the world to our entire team. Kindest regards, Pure Cremation Team

Posted 5 days ago

Pure Cremation is rated 4.8 based on 4,767 reviews