Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,965 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 14th April 2025

Patricia S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure cremation kept us informed as to what would be happening and I would recommend this service”

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Posted 1 week ago

Thank you for your recommendation and 5-star rating of our service. Best wishes, Pure Cremation Team

Posted 1 week ago

“Would very highly recommend. Pure Cremation looked after both our Mum and very recently, our Dad. Neither wanted a traditional funeral. Instead, once their ashes were hand delivered back to us, we had a wonderful gathering to celebrate their lives. It only took 1 phone call to arrange and Pure Cremation kept us informed all the way through and were very caring and respectful. Excellent service.”

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Posted 1 week ago

Thank you so much for your wonderful review, Stephanie. We're truly honoured to have been able to support your family during this time. It's heartwarming to hear that you were able to celebrate your Mum and Dad's lives in such a meaningful way. All the best, Pure Cremation Team

Posted 1 week ago

“18th March 2025 - 3rd April 2025 From the moment I contacted Pure Cremation regarding my 25yr old son's death, they were very kind, yet professional. I rang them over a concern I had, immediately they listened & reassured me. Brooke delivered my sons ashes to me (not an easy thing to do). She was so compassionate & showed real concern over support for me going ahead. I have absolutely no other option but to say the whole process was made so much easier to deal with because of Pure Cremation. From the initial call which was so difficult to make, to my sons ashes returned by Brooke, everyone was so caring. Thank you to everyone I dealt with & sorry I can't remember all your names. But Thank You - Sue”

Pure Cremation 5 star review on 6th April 2025

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Posted 1 week ago

Thank you for sharing this beautiful review. It’s not easy to navigate losing someone you love, but we're glad that our kindness and support made a difference. It's good to know you felt supported every step of the way, especially with the return of your son's ashes. Our thoughts are with you. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Friendly excellent service”

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Posted 1 week ago

Thank you for your kind words. All the very best, Pure Cremation Team

Posted 1 week ago

“Kept me updated all the time”

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Posted 1 week ago

Thank you for taking the time to share your experience of our care, Gary. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Excellent service from start to delivery of the ashes of our loved one. Thank you.”

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Posted 1 week ago

Thank you for your positive feedback. It's good to know that we could provide you with an excellent service throughout. All the best, Pure Cremation Team

Posted 1 week ago

“Absolutely faultless . made the sad loss of my wife so much more comforting with how the whole process was dealt with. Everone was so understanding and helpful.”

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Posted 1 week ago

Thank you, we are truly touched by your feedback. It's good to know that we could make this time easier for you and that you felt comforted by our wonderful team. Best wishes, Pure Cremation Team

Posted 1 week ago

“The communication was brilliant I was kept informed on every detail. The staff i spoke with were caring and infomative, our wishes were respected. Would certainly recommend Pure Cremation. Thank you for the perfect service you provided. Val Wyatt”

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Posted 1 week ago

Thank you, Val. We're so glad that our communication and support made a positive impact during this time. Your recommendation also means a lot to us. Take care, Pure Cremation Team

Posted 1 week ago

“Very compassion and caring staff. When my dad passed Nick was very calming and talked me though the process. All follow up calls were very kind and Brook delivered the ashes and made my mum feel at ease. Would highly recommend”

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Posted 1 week ago

Thank you so much for your feedback. We're grateful for your kind words, and it's good to know that Nick and Brook were able to provide the support and comfort you and your family needed during such a difficult time. Take care, Pure Cremation Team

Posted 1 week ago

“Everything was delt with professionally and all the stress was taken away from us Would highly recommend are planning to get a plan for myself and my husband”

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Posted 1 week ago

Thank you for your kind words, Kate. We’re so glad that we could take the stress away during this time. Your recommendation means a lot to us. Best wishes, Pure Cremation Team

Posted 1 week ago

“It was a shock to hear of my brother's passing, and as you can imagine its been a very sad and difficult time for our family to process his loss. I decided to go with Pure Cremation, and so glad I did, the team were by my side every step of the way from start to finish nothing was too much trouble for them. Pure were very professional, caring, and understanding at all times. Even down to the return of John's ashes and personal belongings, delivered safely to my front door. Thank you so much from the bottom of my heart for taking John into your care. If anyone is contemplating using their services, don't hesitate give them a call, your loved one's will be in safe hands. Kind regards Dawn B”

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Posted 1 week ago

Thank you so much for your heartfelt review, Dawn. We are truly touched by your kind words and are glad to have been able to support you and your family. It's our priority to provide caring and professional service, and we're grateful to have had the opportunity to take care of John. All the very best, Pure Cremation Team

Posted 1 week ago

“Very thoughtful/ compassionate regarding how you feel about your lose”

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Posted 1 week ago

Thank you for your heartfelt review. Best wishes, Pure Cremation Team

Posted 1 week ago

“Me and my sibling are very happy with how pure cremation looked after our mums passing and after care x”

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Posted 1 week ago

Thank you so much for your kind words. We're truly glad to hear that you and your sibling felt looked after. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Can't recommend them to much from start to finish thay were outstanding”

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Posted 1 week ago

Thank you, William. Your recommendations truly mean the world to us. Best wishes, Pure Cremation Team

Posted 1 week ago

“Very kind and helpful. We really appreciated everything that was done 💯. And Mum was respected.Thankyou.”

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Posted 1 week ago

Thank you for sharing your heartfelt feedback with us. Your words mean so much to our entire team, and it's good to know that you found our support helpful at this time. Kindest regards, Pure Cremation Team

Posted 1 week ago

“As a family we found the pure cremation team very thoughtful and helpful at every step of the difficult process. The only part i would have liked to be different was knowing the time of my mum's cremation. The day of the committal was difficult , wondering what time it would be happening. The lady that brought my mum home was so lovely and respectful.”

Helpful Report

Posted 1 week ago

Thank you for sharing your valued feedback with us. It's great to know you found our team helpful at every stage of care. We also greatly appreciate your feedback regarding providing the time of cremation. Our care team will always confirm the date of the cremation unless we are informed otherwise. We do not confirm an exact time due to various factors that can influence the schedule. We believe it would be unfair to provide a specific time if we cannot guarantee it will go ahead as planned. However, we will take your feedback on board and share it with the relevant team. Best wishes, Pure Cremation Team

Posted 1 week ago

“Overall a good service however phones calls with different staff members was confusing maybe better that only one person deals with you although all extremly polite and empathic”

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Posted 1 week ago

Thank you for leaving a review. We're pleased to hear that our team provided polite and empathetic support throughout. We appreciate your feedback about communication and will take it into consideration. Best wishes, Pure Cremation Team

Posted 1 week ago

“Professional easy to deal with and very kind”

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Posted 1 week ago

Thank you for your amazing 5-star review. Kindest regards, Pure Cremation Team

Posted 1 week ago

“Seamless and empathetic. Took a lot of pain away with looking after my Motger. Saved money on unwanted hearses and cremation funeral and were able to push the boat out for a celebration of her life a couple of weeks later. What’s more, I was able to take my Mother’s ashes to the ‘party’, which was quite wonderful.”

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Posted 1 week ago

Thank you for your touching review. We're so glad to hear that the process was made easier for you, and that you could celebrate your Mother's life with a special gathering. Being able to bring the ashes to the celebration must have been such a comforting touch. Thank you for sharing this, and we hope the memories from that day continue to bring you peace. All the very best, Pure Cremation Team

Posted 1 week ago

“very good would recommend very helpful kept me undated the best thair is nice friendly staff”

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Posted 1 week ago

Thank you for your wonderful review and feedback. Your recommendation means a lot to us. Take care, Pure Cremation Team

Posted 1 week ago

Pure Cremation is rated 4.8 based on 4,965 reviews