Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,393 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th November 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the respect you gave my husband after his passing, and my family. Paul & lee who came to pick him Thank you You were wonderful, very respectful and careing. You kepted me informed all time about what was happening, when his cremation was and when his ashes were to be returned. A great service. Thank you all.”

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Posted 3 weeks ago

Thank you for taking the time to share such a lovely account of your experience. It has been our privilege to support you at such a difficult time, and heart-warming to hear that you felt truly looked after by the team. We will be sure to pass on your thanks to Paul and Lee, I know it will be greatly appreciated. Kind regards, Pure Cremation Team

Posted 2 weeks ago

“A genuine caring professional alternative to the misery of funerals.”

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Posted 3 weeks ago

Thank you so much for your thoughtful review. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“Pure and simple. Just what my mother wanted. Very professional and compassionate from start to finish .”

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Posted 3 weeks ago

Thank you, Arlene. We are pleased that we were able to provide exactly what your mother wanted and that you found our service professional and compassionate throughout. All the very best, Pure Cremation Team

Posted 3 weeks ago

“Great service from the beginning. All staff were professional, friendly and kind. Very easy to deal with, they kept in touch throughout the whole time. Very caring when ashes returned. Highly recommend.”

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Posted 3 weeks ago

Thank you for your kind words. It's good to know you found our service to be professional, friendly, and caring from start to finish. Thank you for recommending us—your trust means a lot to us. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“Pure Cremation managed all aspects of my husband's cremation with sensitivity and kindess which I couldn't fault. The only thing I would say is that I thought the ashes would bein an an urn, but they come in a sort of plastic tub, a bit like a kitchen recycling box! I am not scattering them but keeping them so had hoped for a small metal urn that would fit on a shelf but I guess I can always get something like that myself.”

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Posted 3 weeks ago

Thank you so much for your kind words and for sharing your experience with us. We have carefully chosen the urn for strength and green credentials, as well as a design that can accommodate our unique ceramic identity disc. Your feedback means a lot to us, and we will take this into account for future improvements. All the best, Pure Cremation Team

Posted 3 weeks ago

“My wife and I were very happy with the whole process, when Pure Cremation dealt with our recent bereavement. Our experience confirmed that we are doing the right thing in making similar arrangements for ourselves.”

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Posted 4 weeks ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. All the best, Pure Cremation Team

Posted 3 weeks ago

“Excellent service from start to end”

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Posted 4 weeks ago

Thank you, we are pleased we could provide you with excellent service at every stage. Kind regards, Pure Cremation Team

Posted 3 weeks ago

“Very kind and considerate and very easy to talk too. Went out of thier way to help me as I live on an island in the outer Hebrides, and my mother lived in Hampshire. We don't have a crematorium on the island so I will be contacting you in near future to find out costs to have my body taken to Inverness from ullapool, as I dought you would come to collect bidy from isle of lewis.”

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Posted 4 weeks ago

Thank you so much for your kind words, Michele. We are delighted to hear that you found our team to be considerate and easy to communicate with during this challenging time. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“this is the 2nd time i have used Pure Cremation in the last 3year , from start to finish these people our just amasing very simple to deal with and very under standing top marks from me and i will alway use them in cludding for my self at a later date . I would like to say thank you to all the staff Adrian”

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Posted 4 weeks ago

Thank you for your heartfelt review. We're deeply touched that you’ve chosen us not only for your loved ones but also for your own arrangements. It means so much to know that our team’s compassion and simplicity made a difference for you during these moments. We will make sure your appreciation is shared with everyone involved. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“We found Pure Cremation to be very professional and sensitive towards us at a very difficult time. Pure Cremation kept us informed as to when the cremation took place and when my Dad’s ashes would be delivered.”

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Posted 4 weeks ago

Thank you for taking the time to leave such a thoughtful review, we’re glad we could be there for you. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“Absolute 5 star service delivered by people who are clearly well trained and were very understanding and imformative throughout the process”

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Posted 4 weeks ago

Thank you so much for taking the time to share your wonderful feedback with us. All the best, Pure Cremation Team

Posted 3 weeks ago

“The whole process from sorting out a cremation plan to your loved ones ashes being hand delivered is second to none. The people that work there are extremely helpful, will listen to you and very compassionate. So glad I chose this plan for my dad.”

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Posted 4 weeks ago

Thank you for your heartfelt review. We are truly honoured to have been there for you during this difficult time. Our team strives to offer compassionate support, and we’re glad to know we could provide the care and attention you needed. Best wishes, Pure Cremation Team

Posted 3 weeks ago

“I found the whole experience of using Pure Cremation very easy from start to finish. The staff I spoke to on the phone were very kind and extremely knowledgeable which definitely helped at such a sad time. I was informed of everything along to way right up until the ashes were delivered to us by hand.”

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Posted 4 weeks ago

Thank you for taking the time to share your experience. We are grateful for the opportunity to support you and your family. Kindest regards, Pure Cremation Team

Posted 4 weeks ago

“The circumstances when you need to contact Pure Cremations are amongst the hardest anyone can endure, however, the whole process from start to finish was so painless & straightforward. We were kept informed from the outset & throughout & dealt with, with empathy & professionalism which is exactly what is required. Thank you so much.”

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Posted 4 weeks ago

Thank you for your thoughtful review. It’s reassuring to know that our approach made things a little easier for you and that you felt well-informed and cared for throughout the process. All the best, Pure Cremation Team

Posted 4 weeks ago

“I was very pleased with the way you looked after my mum who has recently passed away just over 6/ 7 weeks ago and for also ringing me and updating me if any changes. I was also very pleased when she was delivered back home on the 17th October 2024 in a presented box and also the person that delivered my mum back.”

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Posted 4 weeks ago

Thank you so much for your heartfelt review and for taking the time to share your experience with us. Your kind words mean a lot to us, and we’re honoured to have been able to support you. Best wishes, Pure Cremation Team

Posted 4 weeks ago

“Very empathetic and organised kept me informed all the time and delivered our loved one back to us personally”

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Posted 4 weeks ago

Thank you for your review. It is good to know that our care made a difference when it really mattered. Kind regards, Pure Cremation Team

Posted 4 weeks ago

“I had never used Pure Cremation & when my dad told me he had purchased a Pure Cremation plan,I wasn't too sure what to expect. When my dad sadly passed away,I contacted Pure Cremation & from that first point of contact through to the end,Pure Cremation did everything they said they would.Regular contact throughout the process & my dads ashes were personally delivered back to my mam within the time stated. So from not being too sure before,I would recommend Pure Cremation to any one thinking about it. Many thanks to all of the team at Pure Cremation from all of my family.”

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Posted 4 weeks ago

Thank you for sharing the very moving account of your family's experience with Pure Cremation and how our team looked after you. Best wishes, Pure Cremation Team

Posted 4 weeks ago

“Very professional looked after my late husband very well could highly recommend them to anyone”

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Posted 4 weeks ago

Thank you for this lovely feedback, we are sure others will find it reassuring.  Kind regards, Pure Cremation Team

Posted 4 weeks ago

“Hassle free, communication right through the process, couldn’t fault Pure Cremation at all”

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Posted 4 weeks ago

It was our honour, thank you for these lovely words. All the best, Pure Cremation Team

Posted 4 weeks ago

“Professional, well spoken and well trained staff from the first phone call to the hand delivery of the Ashes.”

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Posted 4 weeks ago

The team will be very pleased to hear that their care and support made a difference to you, thank you for your touching review. All the best, Pure Cremation Team

Posted 4 weeks ago

Pure Cremation is rated 4.8 based on 4,393 reviews