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Pure Cremation Reviews

4.8 Rating 4,590 Reviews
96 %
of reviewers recommend Pure Cremation
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Read Pure Cremation Reviews
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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Sandra P
Verified Buyer
“Pure Cremation take away all the worry about organising a funeral at a time of loss. They are sympathetic and everything is done smoothly. I was contacted to inform me of every stage of the cremation and my husband's ashes were hand delivered in a beautiful container. I was so impressed that I will be taking out Pure Cremation for myself in due course”
Helpful Report
Posted 2 years ago
Thank you for this lovely encouragement. It has been our privilege to look after you all. It would be our honour to welcome you on board as a plan holder. Kind regards, Mia
Posted 2 years ago
Joanna D
Verified Buyer
“The team was professional and helpful. Everyone I spoke to showed compassion and empathy and kept me up to date with information throughout, I never had to chase them for anything. The gentleman who delivered the ashes to me was polite and discreet. As a professional, you made my job very easy and I thank you all for that.”
Helpful Report
Posted 2 years ago
Thank you for highlighting how much care our lovely people devote to their important work. The team will be quietly thrilled with these lovely comments. Kind regards, Mia
Posted 2 years ago
Stephanie T
Verified Buyer
“Helpful, friendly, considerate, knowledgeble,”
Helpful Report
Posted 2 years ago
Thank you for this wonderful review of our service. Kind regards, Mia
Posted 2 years ago
Patricia G
Verified Buyer
“Excellent service the man who delivered the ashes was very kind”
Helpful Report
Posted 2 years ago
Thank you for highlighting the sensitivity shown by our wonderful people when returning a loved one's ashes. It has been our privilege to look after you all. Kind regards, Olivia
Posted 2 years ago
Sarah E
Verified Buyer
“My mum purchased her plan with pure cremation. Sadly mum passed away early July of this year. I can not fault in any way the service I received as mums next of kin when I informed them of her passing. Every member of the team I spoke to from the initial phone call to the delivery of mums ashes were caring, compassionate and professional. Everything was taken care of from that first phone call and the communication was excellent. As a family we were relieved of any stress at such a sad time.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to share your experience of our care and for highlighting how much care our lovely people devote to their important work. It has been a privilege to look after you all. Kind regards, Olivia
Posted 2 years ago
Kenneth L
Verified Buyer
“The service and support provided by Pure Cremation were simple , efficient and compassionate.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. With kindest regards, Mia
Posted 2 years ago
Robert A
Verified Buyer
“I think the concept behind Pure Cremation is a very good idea and helpful for many people. I have found the service courteous and efficient and the whole experience has been very positive.”
Helpful Report
Posted 2 years ago
It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Mia
Posted 2 years ago
Liam M
Verified Buyer
“excellent service, had a time issue where we needed the ashes back for a certain date, accommodated my wishes with days to spare.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to review our service, it's great to see our team were able to accommodate your request with ease. Kind regards, Mia
Posted 2 years ago
Janet W
Verified Buyer
“Excellent service, no hidden extras as promised, everyone on the team were supportive, understanding, extremely professional and helpful. Nothing was too much trouble, even calls to ensure I was OK. Can't fault them, made a difficult time just that little bit easier, can't thank them enough.”
Helpful Report
Posted 2 years ago
Thank you for this lovely review which means so much to the whole team. Kind regards, Mia
Posted 2 years ago
Janet T
Verified Buyer
“Every single person I spoke to was absolutely amazing, pure LOVE. Only experienced 1 hiccup from start to finish when they arrived to collect mum from the hospital a couple of days early and I nearly didn't get my final goodbye. But still a 5* review as none of us are perfect and when a mistake is made it's how the mistakes are handled which is important, and this situation was handled swiftly and expertly. The delightful lady who hand delivered the ashes is an absolute credit to your company. All in all my experience was that I will 100 % recommend Pure Cremation who made a horrendous experience slightly more bearable. With thanks ❤”
Helpful Report
Posted 2 years ago
These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe
Posted 2 years ago
Peter D
Verified Buyer
“Absolutely great from start to finish could not have been any more helpful and nothing was a problem thank you”
Helpful Report
Posted 2 years ago
Thank you for these wonderful compliments, they are greatly appreciated by our whole team. Kind regards, Mia
Posted 2 years ago
Keith B
Verified Buyer
“Excellent service, trouble free and took all the worry out of arranging it myself. The staff I dealt with were excellent. In the circumstances it was a pleasure to deal with the company.”
Helpful Report
Posted 2 years ago
What a wonderful review, thank you so much for these delightful compliments. Kind regards, Mia
Posted 2 years ago
Sarah C
Verified Buyer
“Everyone, without exception has been brilliant. My mum died suddenly with nothing set up and it was dealt with admirably with no stress and a lot of consideration. Well done Pure Cremation.”
Helpful Report
Posted 2 years ago
Thank you for highlighting how much care our lovely people devote to their important work. The team will be quietly thrilled with these lovely comments. Kind regards, Mia
Posted 2 years ago
Mark P
Verified Buyer
“Pure Cremation, from start to finish I can’t praise them enough, thoughtful professional respectful. Kept informed through the whole process right upto the return of the ashes. Once again a big Thank You”
Helpful Report
Posted 2 years ago
It was our honour to support you, thank you for taking the time to share your experience. Kind regards, Mia
Posted 2 years ago
Melanie P
Verified Buyer
“Absolutely excellent service. Everyone I spoke to were helpful, considerate and friendly.”
Helpful Report
Posted 2 years ago
Thank you for this touching review, your words are greatly appreciated by our whole team. Kind regards, Mia
Posted 2 years ago
Daren C
Verified Buyer
“Very professional.”
Helpful Report
Posted 2 years ago
Thank you for sharing your experience. Kind regards, Olivia
Posted 2 years ago
Geoffrey K
Verified Buyer
“The service from you was courteous, proffessional and above all comfortable when dealing with you. Much obliged. Geoff”
Helpful Report
Posted 2 years ago
Thank you for this lovely encouragement. It has been our privilege to look after you all. Kind regards, Chloe
Posted 2 years ago
Jeanette H
Verified Buyer
“Service very good kind and helpful”
Helpful Report
Posted 2 years ago
Thank you for sharing your experience. Kind regards, Chloe
Posted 2 years ago
Cheryl H
Verified Buyer
“Stunning job. Took out the policy in the morning and needed to use it that evening. They helped me through the entire process and it was done with compassion and respect. constant updates on the entire process and even a courtesy call to check on how I was coping. If you do not want any fuss use these guys. AMAZING,,,Thank You”
Helpful Report
Posted 2 years ago
It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Chloe
Posted 2 years ago
Valerie D
Verified Buyer
“From the first phonecall I found the lady I spoke with very helpful this was at the lowest time of my life, having lost my husband only three days earlier. Everything was set in place in a very short time I found the whole thing easier and not the ordeal that I dreaded. I opted for a cremation only without the ordeal of a service, this was in accordance with my husband’s wishes and the family and friends were able to say farewell in a lighter setting of our choice, yes there were tears but a lot of laughter and wonderful memories without the agony that a service would have been. Pure Cremation hand delivered the ashes to me even though I live way up the country from Hampshire. So many of my family and friends have been impressed by the efficiency and ease of this type of saying farewell without actually having a funeral that many have said this is what they are looking to do themselves, so I would like to say a big thank you for making a very sad stressful time easier for me. The office also kept me informed and contacted me when they said they would be doing so , many thanks to your team.”
Helpful Report
Posted 2 years ago
This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. Kind regards, Chloe
Posted 2 years ago
Pure Cremation is rated 4.8 based on 4,590 reviews
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