Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,394 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

Metrics

Info

Visit Website

Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

Write Your review

Tell us how Pure Cremation made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Cremation 5 star review on 11th November 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and caring service. Great communication. Reliable and easy process from start to finish.”

Helpful Report

Posted 5 months ago

Thank you for your lovely review and feedback. Kindest regards, Pure Cremation Team

Posted 5 months ago

“Very helpful, kept me updated all the way no problems at all I would recommend to anyone. The only thing I would change is that you can choose what box the ashes come back my mom had one with trees on which I didn't really like I would of liked one with flowers on as she loved flowers”

Helpful Report

Posted 5 months ago

Thank you for this great review and for sharing your valuable feedback with us. Families are welcome to send their preferred urn if they opt not to use the one included in our service. Alternatively, we can try to provide the smart urn wrap of your choosing, however, we cannot always guarantee that it will be available as these do change regularly. Kindest regards, Pure Cremation Team

Posted 5 months ago

“Very professional and caring very happy with The service I got.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your experience of our care. We are so thankful for your kind feedback. All the best, Pure Cremation Team

Posted 5 months ago

“First class friendly and compassionate service delivers exactly what was promised and more.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review. All the best, Pure Cremation Team

Posted 5 months ago

“Pure cremation managed my mothers wishes for her cremation with sensitivity and kindness during a difficult time for me and my family.”

Helpful Report

Posted 5 months ago

Thank you, Kathryn, for taking the time to share your experience and for these lovely comments. Kindest regards, Pure Cremation Team

Posted 5 months ago

“The attention, detain and communication from pure cremation from start to finish was excellent. I would recommend pure cremation to others, however, I wouldnt if they had larger families as some may feel they had missed out on a regular cremation/burial.”

Helpful Report

Posted 5 months ago

These kind words mean so much to the whole team. It has been an honour to care for your loved one and to support you. All the best, Pure Cremation Team

Posted 5 months ago

“Pure Cremation were amazing. So kind whilst sorting everything out. I was informed of what was happening and when every step of the way. The gentleman that brought my Mum home was amazing. He was kind and compassionate in a rubbish situation.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share this very moving account of your experience. It is heartwarming to hear that you felt truly looked after. Best wishes, Pure Cremation Team

Posted 5 months ago

“very professional from start to finish”

Helpful Report

Posted 5 months ago

Thank you for the 5 stars, Linda They are much appreciated. Best wishes, Pure Cremation Team

Posted 5 months ago

“Brilliant kept me posted and always with understanding love”

Helpful Report

Posted 5 months ago

Thank you for this touching review. All the best, Pure Cremation Team

Posted 5 months ago

“They took care of every thing for my brother and drove his ashes back to me Lovely staff”

Helpful Report

Posted 5 months ago

Thank you for these lovely comments, Karen. It was a privilege to return your brother home to you. Best wishes, Pure Cremation Team

Posted 5 months ago

“Very good”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your experience with others. The whole team greatly appreciates your feedback. Kindest regards, Pure Cremation Team

Posted 5 months ago

“Pure cremation made a very stressful and difficult experience manageable. I appreciated that you communicated everything so quickly and so well. It was such a difficult time losing my mum I was so grateful that you took care of everything.”

Helpful Report

Posted 5 months ago

Thank you for these touching words and for sharing your experience. It is heartwarming to hear that we met your needs when it mattered, making things more manageable. Best wishes, Pure Cremation Team

Posted 5 months ago

“Thank you so much for your compassion and the very lovely way you dealt with our sad loss .Every member of staff we had conversation with was so helpful and caring it meant everything to us thank you again.”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience of our care, It has been our honour to look after you all. All the best, Pure Cremation Team

Posted 5 months ago

“i have used pure cremation twice and i received a excellent service both times...”

Helpful Report

Posted 5 months ago

It has been our privilege to care for you and your loved ones. Thank you for your kind words; the whole team appreciates them greatly. Kindest regards, Pure Cremation Team

Posted 5 months ago

“I cannot praise them enough for their service from beginning to end. They showed a lot of respect and compassion, and phoned me when they said they would. Their staff are excellent and I would recommend them to anyone.”

Helpful Report

Posted 5 months ago

Thank you for the wonderful review. Your kind words are incredibly meaningful to us. Best wishes, Pure Cremation Team

Posted 5 months ago

“From start to finish the whole team at pure cremations were first and foremost respectful, kind and understanding and very professional in a very difficult and stressful situation.”

Helpful Report

Posted 5 months ago

Thank you, Jane, for these kind words. It has been our honour to support your family and to care for your loved one. All the best, Pure Cremation Team

Posted 5 months ago

“Having organised two traditional funerals previously, this was by far the least stressful, as there is no rush to do anything within a limited time frame, enabling you to organise a more personal service for your loved one in your own time. All the staff at Pure Cremation were professional, kind, supportive, very respectful and took time to listen to you. They genuinely care. We were kept completely up-to-date with everything. I would highly recommend Pure Cremation, they are experts in the service they provide. Thank you to all the staff involved in my mum's Cremation.”

Helpful Report

Posted 5 months ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for taking the time to share your experience with others. Kindest regards, Pure Cremation Team

Posted 5 months ago

“Pure cremation were absolutey wonderful so helpful and really caring they kept me updated from start to finish the staff were amazing thankyou to you all brilliant service really happy made me feel so much better knowing my husband was being really looked after thankyou all so much.”

Helpful Report

Posted 5 months ago

Thank you for this lovely review. It was an honour to care for your husband and we're glad to hear that the support from our team really helped during this time. All the best, Pure Cremation Team

Posted 5 months ago

“Very professional , keep you updated on every detail ,”

Helpful Report

Posted 5 months ago

We are touched by this lovely review and the fact that you took the trouble to share your experience with others. Thank you for your kind words. Best wishes, Pure Cremation Team

Posted 5 months ago

“Excellent service. Informed every step of the way. All questions answered professionally and with compassion. They took the stress away from a very devastating time in our life. My husband's ashes returned home by a very professional courteous young man. Thank you so much.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your experience. Thank you for highlighting the sensitivity shown by our wonderful team when returning a loved one's ashes. This important moment is often the first point at which families meet our staff face-to-face, and an opportunity to demonstrate the respect we have given to each special person entrusted to our care. With best wishes, Pure Cremation Team

Posted 5 months ago

Pure Cremation is rated 4.8 based on 4,394 reviews