Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,394 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th November 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the start to the end everything was professionally and sympathetically managed. The final delivery was within 10 days of the cremation and respectfully done. I would use them again and for myself as it was stress free and exactly what I wanted.”

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Posted 3 months ago

Thank you for taking the time to share your positive feedback. Choosing our service after experiencing our care firsthand is the greatest compliment we could ever receive. Best wishes, Pure Cremation Team

Posted 3 months ago

“Polite ,all organised at a difficult time”

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Posted 3 months ago

Thank you for this wonderful feedback and for taking the time to share your experience with others. Kindest regards, Pure Cremation Team

Posted 3 months ago

“My uncle recently passed away and when I phoned Pure Cremation I spoke to Tracy. She was very professional and explained everything. In 1 phone call it was all arranged. Pure Cremations kept me up to date throughout the whole process. I can't thank them enough.”

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Posted 3 months ago

Thank you for sharing your experience with us. It's great to know that Tracy was able to support you throughout. Kindest regards, Pure Cremation Team

Posted 3 months ago

“Found Pure Cremation very compassionate and easy to deal with in such an upsetting time. Thank you so much for keeping me updated every step of the way.Would highly recommend”

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Posted 3 months ago

Thank you for taking the time to share your lovely feedback. It has been our honour to look after your loved one and to support you. Best wishes, Pure Cremation Team

Posted 3 months ago

“Excellent service. We were kept informed every step of the way. I would definitely recommend this service and company”

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Posted 3 months ago

Thank you for these lovely comments, your recommendations mean the world to us. All the best, Pure Cremation Team

Posted 3 months ago

“A wonderful experience from start to finish.”

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Posted 3 months ago

Thank you, Colin. We are delighted with your review and five-star rating of our service. Best wishes, Pure Cremation Team

Posted 3 months ago

“we can not thank you enough for all love and care you gave to us from bottom of our hearts thankyou everyone godbless”

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Posted 3 months ago

Thank you for taking the time to share your experience of our care. It is so good to hear that our care made a positive difference when it mattered. Kindest regards, Pure Cremation Team

Posted 3 months ago

“Could not have asked for a better service”

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Posted 3 months ago

Thank you very much for your feedback. Best regards, Pure Cremation Team

Posted 3 months ago

“Professional, dignified ,compassionate & supportive..,i cannot recommend Pure Cremations enough Thankyou x”

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Posted 3 months ago

Thank you for providing us with such wonderful feedback. Best wishes, Pure Cremation Team

Posted 3 months ago

“We found the team very helpful, friendly and they kept us informed every step of the way.”

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Posted 3 months ago

Thank you, it was an honour to support you. Kindest regards, Pure Cremation Team

Posted 3 months ago

“The whole process was dealt with compassionately and professionally from start to finish, thank you.”

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Posted 3 months ago

Thank you for your 5-star review. Kind regards, Pure Cremation Team

Posted 3 months ago

“I would thoroughly recommend Pure Cremation. They handled the passing of my father very professionally and with empathy and kindness. I have been to too many sad and depressing funerals, and I feel it is much better to say goodbye in this way and celebrate the person's life with a much more uplifting gathering when the time is right.”

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Posted 3 months ago

Thank you for your kind words. We hope that the celebration of life creates a cherished memory for all of you. All the best, Pure Cremation Team

Posted 3 months ago

“We received an excellent service from Pure Cremation. They treated us with dignity and compassion and supported us at a very difficult time.”

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Posted 3 months ago

Thank you for taking the time to share this fantastic feedback with us. Best wishes, Pure Cremation Team

Posted 3 months ago

“I cannot fault the service of Pure Cremation. They sensitively dealt with my mum and kept me informed all the way through the process. They were genuinely supportive when I got upset and always had the answers to any questions. And the fact that they delivered my mum's ashes to me by hand was very reassuring. You receive the small plaque with the serial number of your loved one's ashes that matches the death certificate. Very professional.”

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Posted 3 months ago

Thank you for your kind words. It's wonderful to hear that our team provided sensitive and supportive care throughout and kept you well informed at every stage. We understand how important it is to have reassurance during such times, and we are glad that the personal delivery of your mum's ashes and the matching plaque provided you with comfort. Kindest regards, Pure Cremation Team

Posted 3 months ago

“My sister chose Pure Cremation and after her death in May the firm could not have been more helpful. They were sympathetic and supportive, talking me through everything I needed to know. I was kept informed at each step of the proceedings and at no time was anyone less than understanding and caring. My sister’s ashes were delivered to me by courier on a date chosen by me. The courier was, as everyone else had been, caring and considerate. I am hugely impressed with the company and wouldn’t hesitate to recommend the firm to anyone researching this method of funeral.”

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Posted 3 months ago

Thank you for your heartfelt feedback. We are honoured that you chose Pure Cremation during such a difficult time. It’s reassuring to hear that our team were able to provide the sympathy, support, and clear communication you needed throughout the process. All the best, Pure Cremation Team

Posted 3 months ago

“Our family decided to use Pure Cremation just as mum passed, from the moment of my first call David was very friendly and helpful. Mum was taken from her care home, Julia then called me to let me know mum had her bear with her, she really put my mind at ease, any questions I had answered. Every point of this sad process was made easy for us, till the hand delivery of mums ashes by a lovely gentleman. This is a short review, but I’m so glad we chose Pure, and I’d like to thank all the staff for everything.”

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Posted 3 months ago

Thank you for your wonderful feedback. We're delighted to hear that Julia put your mind at ease by providing regular updates and answering any questions that you had. Best wishes, Pure Cremation Team

Posted 3 months ago

“Took the pain of out having to sort out a funeral at a difficult time . Kept me informed at all stages.”

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Posted 3 months ago

Thank you for sharing your experience of our care. It was an honour to support you during this time. Kind regards, Pure Cremation Team

Posted 3 months ago

“At such a difficult time the Pure Cremation team where professional, understanding and available. I appreciated their support and was glad we had chosen Pure Cremation.”

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Posted 3 months ago

Thank you for your kind words. We are honoured to have been able to support you during this time. All the best, Pure Cremation Team

Posted 3 months ago

“From the first phone call which was handled superbly and with tact and genuine compassion, the whole process was made simple and stress free in what is obviously a very stressful time. Every person who called me to give me an update on the status was kind, friendly and very professional. All questions were answered and I never felt like I didn't know what next steps were or when things were going to happen. The ashes were hand delivered back to me a few days after the cremation and was done with the utmost care and respect. Pure Cremation truly do make a very stressful time a lot easier and I would not hesitate to recommend them.”

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Posted 3 months ago

Thank you for your kind feedback. We are deeply grateful for your words and honoured to have been able to support you during such a difficult time. It’s wonderful to hear that our team’s compassion, professionalism, and clear communication made the process simpler and less stressful for you. Kindest regards, Pure Cremation Team

Posted 3 months ago

“Sadly this year I have lost both my parents. Their plans were done through pure cremations. We opted for the attended service with both. Pure cremations were outstanding from the start. They kept us informed all the way through out the process, from when mum and dad were in their care ,to ringing once a week to ask if we were OK. Their empathy and compassion were lovely. A big shout out to Alison and Rachael, you were both amazing.”

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Posted 3 months ago

Thank you for mentioning Alison and Rachael in your wonderful review. Kindest regards, Pure Cremation Team

Posted 3 months ago

Pure Cremation is rated 4.8 based on 4,394 reviews