Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,562 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 18th January 2025

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and compassionate service all the way through the process”

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Posted 1 year ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 1 year ago

“This is the final journey that our Dad chose. The staff were very sweet and informative. I would say that it's very different to a normal goodbye and it's wise to speak to your family to make sure they understand the process.”

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Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Chloe

Posted 1 year ago

“Very good was not sure about this to start with but I think it's the new way to say goodbye would recommend to all 10 out of 10 so easy to deal with and care taken to keep us up to date sorted it all with respect thanks to all the staff”

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Posted 1 year ago

You have made our day. This is exactly the level of care we aim to achieve for every family. Thank you for taking the time to share your experience. Kind regards, Chloe

Posted 1 year ago

“The team who handled the cremation of my husband were exemplary. Their understanding, empathy and sympathy was so important in such a difficult time. They dealt with any queries and concerns we had straightaway and kept us informed at all times. Thank you.”

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Posted 1 year ago

Thank you for highlighting how much care our lovely people devote to our important work. The team will be quietly thrilled with these lovely comments. Kind regards, Chloe

Posted 1 year ago

“Kind and Compassionate throughout”

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Posted 1 year ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. With kindest regards, Chloe

Posted 1 year ago

“We were very impressed by the care and compassion given by all members of the team. Whilst providing regular contact and updates along the way, they were always professional and sensitive, giving us reassurance and confidence that they were taking care of Dad. We have already recommended Pure Cremation and will use them again.”

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Posted 1 year ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Chloe

Posted 1 year ago

“My wife was adamant she did not want a big fussy funeral. In fact she intended to organise a direct cremation herself but became too ill to attempt it. This was a very difficult time for the family. Pure Cremation did an excellent job. Julie kept me informed of progress at each stage and was a kind voice at the end of the phone. Callum who delivered the ashes was a quiet and respectful presence at a particularly painful moment. Very satisfied”

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Posted 1 year ago

Thank you for highlighting the sensitivity shown by our wonderful people and for these very touching words, they mean the world to us. All the best, Mia

Posted 1 year ago

“Stephanie was a wonderful person to deal with very professional through the whole process of my mums journey with PC”

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Posted 1 year ago

Thank you, we're glad to hear that Stephanie and her team were able to provide you with the comfort and support you needed during this difficult time. All the best, Mia

Posted 1 year ago

“Very professional”

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Posted 1 year ago

We really appreciate you taking the time to share your experience with us. It's always difficult to say goodbye to a loved one, and we're honoured that you trusted us to take care of everything for you. Best wishes, Mia

Posted 1 year ago

“Pure Cremation looked after my mum and dad just a few months apart. They kept us informed every step of the way, hand delivered the ashes and were available for advice if needed. Having seen how smoothly everything went with my mum’s cremation my dad chose to go the same way.”

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Posted 1 year ago

It is an honour to serve any family but it's a particular privilege to be able to be chosen to support them through two losses. It is the highest compliment we could ever receive. Kind regards, Chloe

Posted 1 year ago

“It is an amazing service you get with Pure Cremation from the first phone call to the receiving of my husbands ashes. It was all done within twelve days. We were very grateful for their care and attention. At such a sad time a welcomed relief.”

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Posted 1 year ago

It has been an honour to support you at such a difficult time and lovely to hear that our care made things a little easier for you. Kind regards, Chloe

Posted 1 year ago

“Absolutely perfect from the hardest phone call I ever had to make everything was taken care of nothing was to much trouble. I was kept informed right the way through and my wife was refund home on the day and time promised.”

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Posted 1 year ago

The team will be very pleased to hear that their care and support made a difference to you. With best wishes, Chloe

Posted 1 year ago

“From the initial phone call and throughout we had calls explaining what will happen next . This was mums wishes and myself and my sister were reassured she was being looked after up until her cremation and her delivery home . Thank you”

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Posted 1 year ago

We are so pleased to hear that our lovely team gave you the support you needed. We are thrilled with your comments. Kind regards, Chloe

Posted 1 year ago

“I was very happy with the service you provided With dignity and compassion shown to us.”

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Posted 1 year ago

It has been our privilege to look after you all. Thank you for your kind words. Kind regards, Chloe

Posted 1 year ago

“From the very start to the end, everything was dealt with in a sensitive and professional manner. Very pleased with the way our affairs were handled.”

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Posted 1 year ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. Kind regards, Chloe

Posted 1 year ago

“I was very pleased with pure cremations service. Very simple no fuss.thank you for the help I received.”

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Posted 1 year ago

Thank you for sharing your experience, you have summed up our approach beautifully. Kind regards, Chloe

Posted 1 year ago

“Excellent service from start to finish would highly recommend, staff are so comforting and caring”

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Posted 1 year ago

We are very proud of our team, thank you for highlighting them in your review. Kindest regards, Mia

Posted 1 year ago

“The service was excellent and the attended commital more than we expected as it was held in a chapel with the coffin at the front and the staff at the commital excellent”

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Posted 1 year ago

We are pleased that the service exceeded your expectations, thank you for this feedback. Kind regards, Mia

Posted 1 year ago

“My brother chose Pure Cremation after seeing a TV ad. At first, I was a bit skeptical as there was no focal point to commemorate or celebrate my brother's life but I was wrong. At the initial contact, the agent was very empathetic and helpful. She carefully explained the process and advised that a dedicated agent would be appointed who would contact me and guide me through the whole process. This was extremely helpful. Following an initial delay in paperwork at my end we agreed on a date for my brother's cremation and that allowed the family to gather and celebrate my brother's life. My brother's ashes have now been returned to me and scattered as he requested. It was exactly what my brother wanted; no fuss, no service and an easy process for me to manage.”

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Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation. Best wishes, Mia

Posted 1 year ago

“I found pure cremation very helpful with my beautiful mum’s death! It’s not a nice dealing with type of thing! They help me out all the way through the process! Really appreciate it and thank you from me!”

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Posted 1 year ago

Thank you for these very kind words. Best wishes, Mia

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,562 reviews