Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,542 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 13th January 2025

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything you could wish for in having your loved one cremated..Respectful,professional and caring..They are not good they are fantastic ... Thankyou to everyone involved at pure cremation from the very first phone call..”

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Posted 3 months ago

Thank you for this touching feedback, it is greatly appreciated. All the best, Pure Cremation Team

Posted 3 months ago

“From first initial contact Pure Cremation handled my situation with upmost professionalism and kindness. Would highly recommend”

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Posted 3 months ago

Thank you for your review. We aim to provide the highest level of service and we are pleased to know that we were able to meet your expectations. Kindest regards, Pure Cremation Team

Posted 3 months ago

“Everything was handled respectfully and professionally.From collection of Margaret’s body to the delivery of the ashes.Thank You for everything.”

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Posted 3 months ago

Thank you for sharing your experience. Your kind words mean a lot to us, and we want to express our gratitude for your trust and for choosing us during this difficult time. All the best, Pure Cremation Team

Posted 3 months ago

“Very impressed with the professionalism of PC. The only slight issue I had was that I was informed my Mum’s ashes would be delivered within a one hour window, I made arrangements to be home for that time. Unfortunately they were delivered 40 minutes early and my Husband had to deal with it.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We understand how sensitive and important this part of the process is, and we truly value your feedback. We will address your feedback with the relevant team to ensure we offer the highest standard of care. Kind regards, Pure Cremation Team

Posted 3 months ago

“The service was very good, helpful, considerate and made me feel calm while coping with my loss”

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Posted 3 months ago

This lovely review summarises everything we aim for in our service. Thank you for sharing your experience which we know will help others. Best wishes, Pure Cremation Team

Posted 3 months ago

“An excellent service provider who removes all the problems associated with a traditional funeral. I was kept informed every step of the way . A friendly company who cares what they do Thank you.n”

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Posted 3 months ago

Thank you for this lovely review. Best wishes, Pure Cremation Team

Posted 3 months ago

“Chose Pure Cremation for my 92 year old father who had no specific wishes other than to be cremated. The experience was seamless, from the first point of contact to the return of the ashes - polite, empathetic at all stages. My father died in the UK, but was away from his home address, so a service at an unknown crematorium would have been a joyless affair - instead, PC has given us the opportunity to organise a family gathering in our own time to remember and say goodbye to dad. Most impressed - thank you.”

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Posted 3 months ago

Thank you for sharing this wonderful feedback with us. We are glad that we could offer a seamless service throughout. Organising a family gathering to honour your father sounds like a beautiful way to celebrate his life and we hope this brings you comfort. Best wishes, Pure Cremation Team

Posted 3 months ago

“My dear husband could not have been in better hands. The staff where careing and very considerate keeping me informed all the way. I would recommend and glad I will be in their safe hands when my time comes.”

Helpful Report

Posted 3 months ago

Thank you for your touching feedback. We are glad our care and support made a difference to you during this time. All the best, Pure Cremation Team

Posted 3 months ago

“Pure Cremation took care of my mother after she passed in August. They were in touch throughout and always pleasant and considerate. It all took a little longer than I expected, but fitted in with our plans, so no problem.”

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Posted 3 months ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. All the best, Pure Cremation Team

Posted 3 months ago

“Very kind very efficient very caring”

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Posted 3 months ago

Thank you for your wonderful feedback, it's greatly appreciated. Kindest regards, Pure Cremation Team

Posted 3 months ago

“Every thing went as I more or less expected, but a bit disappointed that I was unable to have a time of cremation only the day, so my family and myself had a remembrance vidual on the morning and the afternoon on the day of cremation in order we covered the event.”

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Posted 3 months ago

Thank you for taking the time to share your valuable feedback. Various factors can influence the time a cremation takes place, therefore we will only confirm the date of cremation. We believe it would be unfair to confirm timings if we cannot guarantee it will proceed as planned. Best wishes, Pure Cremation Team

Posted 3 months ago

“From the outset, Pure Cremation attended to my brother's death with compassion and understanding.”

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Posted 3 months ago

Thank you for sharing your feedback, it means the world to us. Kindest regards, Pure Cremation Team

Posted 3 months ago

“Excellent service throughout and very patient due to a spelling error on my late mother’s name, the cremation took much longer than expected. Very supportive and hand delivered her ashes to our home was a nice touch. My wife and I have Pure Cremation contracts. When our times come we know we will be in good hands. Thank you.”

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Posted 3 months ago

Thank you for your kind words. We are honored that you have chosen Pure Cremation for your arrangements after experiencing our care firsthand. All the best, Pure Cremation Team

Posted 3 months ago

“Sincere and caring all the way through. Just what I wanted.”

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Posted 3 months ago

Thank you for sharing this touching feedback. It's good to know that we met your needs when it mattered the most. Best wishes, Pure Cremation Team

Posted 3 months ago

“Everything was seamless from the beginning to end, staff were very polite and very helpful and contacted you letting you what was happening, I would highly recommend them.”

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Posted 3 months ago

It was our honour, thank you for these lovely words. All the best, Pure Cremation Team

Posted 3 months ago

“Very understanding at a sad time & they really take the weight of your shoulders,,the dingnaty shown is truly amazing & you are informed of every step + it is so on a one to one basis, the service is impeccable..all you do is make the call & the rest is dealt with in the highest manner,, I personally can't thank them enough..”

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Posted 3 months ago

Thank you for this amazing feedback. The team will be quietly thrilled with these lovely comments. Kind regards, Pure Cremation Team

Posted 3 months ago

“Pure Creation took care of my father in law with great dignity and very professionally. We were very pleased to have their support at a sad time. Thank you to all at P C”

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Posted 3 months ago

Thank you for sharing your expeirence of our care. It was an honour to support you all and to care for your father-in-law. Best wishes, Pure Cremation Team

Posted 3 months ago

“Excellent service staff were efficient but also caring and sympathetic .”

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Posted 3 months ago

Thank you for your heartfelt review. Kindest regards, Pure Cremation Team

Posted 3 months ago

“My experience with Pure Cremation Ltd was outstanding the member of staff (Wendy) guided me through all the details and listen sympathetically to any of my concerns that I was experiencing during my grief. Also just knowing they were there during this stressful time give you a peace of mind. I highly recommend this company on my experience many blessings to all.”

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Posted 3 months ago

Thank you so much for your kind words. We’re glad that Wendy and the team could bring you some peace of mind when you needed it most. Best wishes, Pure Cremation Team

Posted 3 months ago

“Thank you to all the staff who helped me through the worst time of my life . I was treated with dignity and respect, and also when talking about my son Matt. The lady that hand delivered his ashes was lovely and kind. I will be using pure cremation for my own funeral .”

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Posted 3 months ago

Thank you for your incredibly heartfelt words. We are deeply sorry for your loss. It means so much to know that our team could offer some comfort and support during the most difficult time in your life. We are honoured by your decision to use Pure Cremation for your own arrangements. All the best, Pure Cremation Team

Posted 3 months ago

Pure Cremation is rated 4.8 based on 4,542 reviews