Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,560 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 18th January 2025

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service very caring company family are very happy with the service provided”

Helpful Report

Posted 1 year ago

You have made our day. This is exactly the level of care we aim to achieve for every family. Thank you for taking the time to share your experience. Kind regards, Chloe

Posted 1 year ago

“The Pure Cremation service took away the pressure and stress of the occasion and allowed the family to focus on celebrating the life of a loved one in their own time. The Team’s communication throughout was timely and kept me informed at all stages. The return of the ashes was dignified and well handled. A happy and joyous gathering was held to celebrate a life without the solemnity of a religious service.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your loved one, and heartwarming to hear that you felt truly looked after. Kind regards, Chloe

Posted 1 year ago

“Excellent, caring service”

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Posted 1 year ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. Kind regards, Chloe

Posted 1 year ago

“From the first call of contact to the last call of contact with Pure Cremations, the service received has been very understanding, empathetic, helpful and efficient at all times to say the least.”

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Posted 1 year ago

Thank you, our team will be extremely thankful for this touching feedback. Best wishes, Mia

Posted 1 year ago

“From start to finish I received compassionate and professional service at all times. At such a difficult time the staff especially Rebecca made this process as stress free as possible, dealing with all my requests and answering any questions and concerns. The cremation was so personal and perfect for what he would have wanted. As a family we can’t thank everyone enough x I have spoken so highly about our experience with Pure Cremations that two friends have already each booked pre planned packages.”

Helpful Report

Posted 1 year ago

Thank you for sharing this very moving account of your family's experience of making arrangements with Pure Cremation, and how you were looked after by our team. You have expressed everything that we would hope to achieve when supporting families at a time of loss. All the best, Mia

Posted 1 year ago

“Excellent personal caring service . Made the whole process easier on the family with their genuine care for the family and total respect for those who have passed on. Have used twice now and would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you, It is our privilege to have been asked to care for your loved ones and it is heartwarming to know we could make things a little easier for you. Bes wishes, Mia

Posted 1 year ago

“At a time when your grieving pure cremation rake away all the pressure very understanding I would definitely recommend pure cremation to anybody”

Helpful Report

Posted 1 year ago

Thank you for this very kind feedback, we are pleased to know that we could remove some of that pressure at such a difficult time. Kindest regards, Mia

Posted 1 year ago

“My Father had prearranged his cremation. I found Pure Cremation to be empathetic, very professional and made sure I had full understanding on every phone call. Thank you”

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Posted 1 year ago

Thank you for taking the time to share your experience. Best wishes, Mia

Posted 1 year ago

“They took great care with my mother in her final days with respect and dignity”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Take care, Mia

Posted 1 year ago

“from the minute I rang to receiving my husbands ashes I can honestly say Pure Cremations were professional and very supportive in every way and very sincere”

Helpful Report

Posted 1 year ago

Thank you, these touching words mean so much to the whole team. All the best, Mia

Posted 1 year ago

“Very good service and respect.”

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Posted 1 year ago

Thank you for this lovely encouragement. It has been our privilege to look after you all. Kind regards, Chloe

Posted 1 year ago

“Really helpful. Made the whole process from the moment I called them to the day my mum's ashes where returned so easy.”

Helpful Report

Posted 1 year ago

Thank you, it is great to know our support made a difference at this time. Best wishes, Mia

Posted 1 year ago

“very poor you didnt deliver back ashes when you said You had the wrong address Bristol when i live in weston super mare Then you dont answer the phone I only got through by clicking that i was a doctor All in all poor would never think of recommending you”

Helpful Report

Posted 1 year ago

Thank you very much for writing this review, and for bringing your experience to our attention. We are very concerned to learn of your experience and a senior manager is now reviewing the details in full. We will be in direct contact shortly to provide a response. Kind regards, Mia

Posted 1 year ago

“The service from Pure Cremation Ltd was amazing from the first call I made to Steph bringing my husband’s ashes back home. I would certainly recommend Pure Cremation Ltd.”

Helpful Report

Posted 1 year ago

Thank you, It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your Husband. Best wishes, Mia

Posted 1 year ago

“Would definitely recommend, they help me through the process with ease and clarity, making it as easy a possible for me and my family. They are very polite and talked with sympathy. Very pleased overall with the process at a very sad time.”

Helpful Report

Posted 1 year ago

Thank you, we are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your loved one. Take care, Mia

Posted 1 year ago

“Very professional,compassionate,kept informed how the process works(thank you Kingsley)”

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Posted 1 year ago

It was our honour, thank you for these lovely words. Kindest regards, Mia

Posted 1 year ago

“Kingsley at pure cremation dealt with my Mother's plan, from the first phonecall informing you of my mother's death to the ashes being brought home to my father, the service was excellent thanks”

Helpful Report

Posted 1 year ago

Thank you, Kingsley will be very pleased to hear that his care and support made a difference to your family. With best wishes, Mia

Posted 1 year ago

“Excellent service, kept in contact all during the process”

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Posted 1 year ago

Thank you so much, this feedback is truly valued by our whole team. Best wishes, Mia

Posted 1 year ago

“Pure Cremation were a delight to deal with at an emotional time. Every step of the process fell into place with absolute ease. We arranged a personal goodbye in the truly wonderful setting of Charlton Park Crematorium, it was simple, emotional and just the goodbye we wanted. Thank you all.”

Helpful Report

Posted 1 year ago

Thank you for this lovely review of our care and support. We are extremely proud of Charlton Park Crematorium, but it is the people that make it truly special. All the best, Mia

Posted 1 year ago

“From start to finish pure cremation made the journey seamless. Always professional and compassionate from initial contact to return of ashes.”

Helpful Report

Posted 1 year ago

Thank you for these very kind words. Best wishes, Mia

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,560 reviews