Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,572 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My brother wanted no fuss for his funeral, pure cremation is what he wanted. They were so nice, caring and patient throughout the whole process before when arranging the plan and then sadly a few days later after he passed. I would recommend them to anyone considering a no fuss funeral plan!”

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Posted 1 year ago

Thank you for this lovely review which means so much to the whole team. Best wishes, Mia

Posted 1 year ago

“The procedure is without stress and the staff are very helpful and personable”

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Posted 1 year ago

Thank you for sharing your experience of our care. Kindest regards, Mia

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for taking the time to share your experience with us and with others. Best wishes, Mia

Posted 1 year ago

“I used Pure Cremations after a family member used them for their loved ones. They were so happy with the service they received. From the first phone call, I knew I made the right choice. They were so kind and understanding. They listened to what I wanted and they didn't rush me. They took care of my husband from the time they collected him, and until the time they brought him home to me and treated him with total respect. I cannot fault them at all. My family will be using them again when my time comes.”

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Posted 1 year ago

Thank you for this very kind feedback, it's great to know our team met your needs when it really mattered. All the best, Mia

Posted 1 year ago

“Kirsty at Pure was completely amazing in all the help with the journey for my loved one. They had all the answers and kept me up to date through everything. The compassion that was shown completely blew me away. I honestly cannot recommend Pure and their staff enough, they made it so simple and easy but lovely, which isn't easy for something like this. Thank you.”

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Posted 1 year ago

Thank you so much, we have passed on this wonderful review to Kirsty and her team. Best wishes, Mia

Posted 1 year ago

“My husband chose pure cremations I was unsure at first but they kept me well informed and were dignified from beginning to end thank you to all at pure cremations x”

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Posted 1 year ago

Thank you for this lovely review. It has been our privilege to look after you. Kindest regards, Mia

Posted 1 year ago

“I CANNOT FIND ANY FAULT WITH THEIR SERVICES. They were Helpful, kind, caring, thoughtful. They treated my John as a person with the respect and Dignity he deserved. This gave me a great deal of comfort.”

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Posted 1 year ago

It was our honour to care for John and to look after you, thank you for these wonderful comments. Best wishes, Mia

Posted 1 year ago

“Thank you for your sincere support and kindness at a very difficult time.”

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Posted 1 year ago

Thank you for these lovely words, it was our pleasure to support you. Kindest regards, Mia

Posted 1 year ago

“Very efficient and caring service at all stages. The ashes urn could possibly be improved.”

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Posted 1 year ago

Thank you for these kind words about the care provided by our team. We have carefully selected a container that is both environmentally responsible and designed to protect each set of ashes. However, we always welcome feedback, you can send this to us at info@purecremation.co.uk. Best wishes, Mia

Posted 1 year ago

“A none complicated procedure, booking, the collection of your loved one, the service to cremate your loved one and to hand deliver to your door. Fantastic service. Biodegradable urns which is amazing. Highly recommend pure cremations”

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Posted 1 year ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. Kind regards, Mia

Posted 1 year ago

“From the start of my Father's journey to being brought home the team at Pure Cremation spoke with such kindness. They made the whole process easy . Would recommend them to anyone.”

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Posted 1 year ago

Thank you for this lovely feedback, it is truly appreciated by our whole team. Kindest regards, Mia

Posted 1 year ago

“Highly professional and so very caring, I would recommend you to anyone, thanks to the whole team but Steve was extremely caring when he returned my husband ashes.”

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Posted 1 year ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference, thank you for taking the time to share this with us. Best wishes, Mia

Posted 1 year ago

“At this very sad time, we could not have wished for a better service, we were informed about what was happening every step of the way,and you only deal with one person, they are so thoughtful and kind, the stress encountered with arranging a funeral was completely taken away,so we were able to grieve in our own way, we could not recommend them highly enough. Big thank you to all the team.”

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Posted 1 year ago

Thank you for sharing this extremely moving account of your choice and experience with Pure Cremation. Kindest regards, Mia

Posted 1 year ago

“The staff who I spoke to at Pure Cremation were exceptional, (I think one of the lady’s was Michaela) very compassionate and let me know every step of the way what journey my dear friend was on! Ryan delivered Brian back to us and gave nice advice as to how to remember when scattering the ashes … for instance scattering some wild flower seeds at the same time. I am definitely considering doing a pure cremation for myself and want my family and friends to have a party to remember me when I’m gone x”

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Posted 1 year ago

It has been our honour to look after Brian and support you. Thank you for this detailed account of the extra caring touches we include in our service - it means so much to hear that these have been appreciated and valued. Best wishes, Mia

Posted 1 year ago

“I rang Pure Cremations on the passing of my husband and the whole experience was made stress free ,with clear information every step of the way on what to do and what was happening . His ashes were returned home in a beautiful urn , with compassion and understanding. I was given time to take a breath and organise a celebration of life in my own time by using this service . I will also be taking out a plan to ensure my family have the same ease and peace of mind on my eventual passing .”

Pure Cremation 5 star review on 29th July 2023

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Posted 1 year ago

Thank you for this lovely review which means so much to the whole team. Kindest regards, Mia

Posted 1 year ago

“Pure Cremation could not have helped me anymore than they did when my Mother passed away, it was all explained to me and the process was so easy and I was informed of every step by a lovely man called Kingsley. We opted to take my Mothers ashes to a crematorium in her home town and the lady that brought her back to me was so good with me when I burst in to tears at the sight of the box . I totally recommend this company.”

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Posted 1 year ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your Mother, and heartwarming to hear that you felt truly looked after. All the best, Mia

Posted 1 year ago

“Ooh 5+ Excellent, from the Setting up of both Pop's & my own arrangements , straightforward & simple, To The Delivery of Pop's Ashes ,kept well informed of Progress from collection of Pop's ,His Committal ( Bless Him❤️) & the delivery of Pop's Ashes ,delivered in thoughtful scenic Urn, Thank-You.Have No Hesitation in Recommending Pure Cremations. Many Thanks Dale.”

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Posted 1 year ago

Thank you for sharing your experience, our whole team greatly values these comments. Best wishes, Mia

Posted 1 year ago

“I'd like to give a special thank you to conner for the way he spoke on the phone he was so compassionate and caring he's a great asset to your company and I was very happy with the service of pure cremation”

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Posted 1 year ago

Thank you for this lovely review. We will pass this on to Connor who will be delighted with this personal recognition of the care they have given. Kind regards, Mia

Posted 1 year ago

“My beautiful mum didn’t have a pre planned funeral - she didn’t want a funeral at all but wanted to go to science. After talking with her & her passing I contacted Pure Cremation & they were great from start to finish.. only ‘hic-up’ was her ashes nearly went to the wrong house! Poor neighbour 🥺”

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Posted 1 year ago

It's great to know that Mum's wishes were carried out exactly how she would have wanted. I have passed on your comments to our Senior Management Team who will investigate the points you have raised to try and understand how this happened and how we can prevent this from happening again in the future. Being entrusted with the care of someone's loved one is a privilege and we will also speak with the team involved about this. Best wishes, Mia

Posted 1 year ago

“Fantastic service from start to finish. Tracy and Stephanie were brilliant keeping me updated , explaining steps, were kind thoughtful and compassionate. We collected my dads ashes personally and again the process was smooth dealt with compassion , fully explained everything but also gave us time as we were still grieving. Highly recommend this service and company without a doubt . Having the casket wrapped was a lovely idea too”

Pure Cremation 5 star review on 25th July 2023

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Posted 1 year ago

It is our privilege to have been asked to care for your dad and we are pleased that you felt well looked after by Tracy and Stephanie. We have passed on these comments to them directly. Kindest regards, Mia

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,572 reviews