Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,765 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 21st March 2025

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect experience at such a sad time”

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Posted 5 days ago

Thank you for taking the time to share your experience of our care. Kindest regards, Pure Cremation Team

Posted 4 days ago

“Excellent service thank-you for your help during a difficult period in my life l will be back to book my cremation.”

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Posted 5 days ago

Thank you for your kind feedback. It has been our honour to look after your loved one and to support you. Best wishes, Pure Cremation Team

Posted 4 days ago

“Well where do you start , there is no words as they have been amazing from start to finish with the whole process , They are compassionate, patient and caring . I would recommend pure cremation to anyone.”

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Posted 5 days ago

Thank you so much for your wonderful feedback. It is our privilege to have been asked to care for your loved one and it is good to hear that we met your needs when it really mattered. All the best, Pure Cremation Team

Posted 4 days ago

“Pure Cremation handled my sister with such compassion. It took the stress out of a difficult time”

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Posted 5 days ago

Thank you for this lovely feedback. Kind regards, Pure Cremation Team

Posted 4 days ago

“I was very pleased with how everything was dealt with. I was told I would receive a call but didn't on the day I had to chase up what was being done. But it wasn't a negative point. I felt my dad was cared and respected in his journey from death to cremation. When my dad was returned to me I was informed by phone when they would arrive. A lady and man were very respectful. They got me to sign for him and then asked if they could help in anyway. They made me feel very at ease and we spoke for a few minutes. My over all dealing with pure cremation was very easy and respectful. Taking the pressure of a normal funeral. It was my dad's choice and I've also done the same and feel happy that I will be in their care. Thank you for everything you've done for my dad and myself. 10/10”

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Posted 5 days ago

Thank you so much for your heartfelt review, Vicki. It means a lot to know that you felt your dad was cared for with respect and dignity. We're glad our team could provide comfort and assistance when you needed it. Best wishes, Pure Cremation Team

Posted 4 days ago

“Hello. Mum passed away on 3rd January 2025. I had no arrangements in.place and was sitting with her in the care home when she passed at 6.30pm. I.literally made the call to Pure Cremation whilst sitting with her shortly after her passing. The lady I spoke with was lovely and reassuring...I paid over the phone and everything went smoothly...I had been so worried that mum would not be collected in a timely manner, but I needn't have worried at all...I was kept up to date all the way. I even received my refund really quickly as I changed my mind about an attended Cremation, because I was told how beautiful the surrounding woodlands were where mum was taken to. The cases were returned 2 weeks later. I am very impressed with pure Cremation and I felt confident that they treated mum respectfully.”

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Posted 5 days ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Take care, Pure Cremation Team

Posted 4 days ago

“Excellent service from first contact to return of ashes”

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Posted 5 days ago

Thank you for your wonderful feedback, Sheila. Kindest regards, Pure Cremation Team

Posted 4 days ago

“Excellent service,so very kind and compassionate. Couldn't do enough to help our family with our loss.There 24/7 to answer any questions we had.”

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Posted 5 days ago

Thank you, Tracy, for your wonderful review. We’re so glad to hear that our team could provide the kindness and support your family needed. Best wishes, Pure Cremation Team

Posted 4 days ago

“All pressure is taken away and dealt with /peacefully and understanding”

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Posted 5 days ago

Thank you for taking the time to share your experience. It's good to know we could take all the pressure away at this time. Kindest regards, Pure Cremation Team

Posted 4 days ago

“For anyone struggling to know what to do, especially if you are someone who hasn’t been through the process before as I hadn’t, this service is what you need. Everything was explained and handled in a professional, sensitive, efficient manner. I would recommend them.”

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Posted 5 days ago

Thank you for your touching feedback. Best wishes, Pure Cremation Team

Posted 4 days ago

“I found everyone I spoke to very kind and helpful the 2 men that came to my house to collect my husband were respectful and polite make me feel at ease.”

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Posted 5 days ago

Thank you for your heartfelt review, Maureen. We're glad to hear that our team provided you with the kindness and support needed during this time. All the best, Pure Cremation Team

Posted 4 days ago

“The whole service from pure cremation was simple and excellent from beginning to end . Ease of setting everything up to start with, and the kindness and contact throughout. The respect, politeness and care from the team when collecting, and returning ashes was superb.”

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Posted 5 days ago

Thank you for your wonderful feedback. Your kind words truly mean a lot to us. Best wishes, Pure Cremation Team

Posted 4 days ago

“Excellent, sensitive service.”

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Posted 5 days ago

Thank you for taking the time to share your experience. Best wishes, Pure Cremation Team

Posted 5 days ago

“Pure Cremation have been very good from start to finish everything was so easy to set up and they informed me every step of the way . Can not fault their very caring service”

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Posted 5 days ago

Thank you for your positive review, Barbara. Your feedback means a lot to us. Take care, Pure Cremation Team

Posted 5 days ago

“This is the second time that I have used this company to take care of a loved one and found that the service they offer is excellent. Everyone you speak to is kind and caring and very professional. They keep you informed about everything that is happening and answer any questions you have. The ashes are personaly delivered to you at a time convenient and with care and empathy.”

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Posted 5 days ago

Thank you for your kind words and for trusting us once again. We're pleased our team provided the compassionate support you needed and kept you informed every step of the way. All the best, Pure Cremation Team

Posted 5 days ago

“Excellent service very supportive staff I would recommend pure cremation”

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Posted 5 days ago

Thank you, your feedback and recommendation are greatly appreciated. Best wishes, Pure Cremation Team

Posted 5 days ago

“Excellent service”

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Posted 5 days ago

Thank you for your fantastic feedback. Best wishes, Pure Cremation Team

Posted 5 days ago

“Excellent service kept us well informed with each process up until they bought our loved one back to us.”

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Posted 5 days ago

Thank you for your positive feedback. We’re glad to hear that you felt well-informed throughout the process. Wishing you all the best, Pure Cremation Team

Posted 5 days ago

“Friendly , helpful staff ; very understanding, and explaining every proses”

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Posted 5 days ago

Thank you for your great feedback. All the very best, Pure Cremation Team

Posted 5 days ago

“Excellent service and communication.very kind and caring.Would definitely recommend.Thanks for everything.”

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Posted 5 days ago

Thank you so much for your lovely review, David. We’re glad that you found our service and communication to be excellent. Your trust in us means a lot, and we truly appreciate your recommendation. Best wishes, Pure Cremation Team

Posted 5 days ago

Pure Cremation is rated 4.8 based on 4,765 reviews