Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,573 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Experience was brilliant. Service was quickly delt with alot of compassion and thought. We have recommended this service as they are 1st class. Thankyou”

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Posted 1 year ago

Thank you for these very kind words. Kind regards, Mia

Posted 1 year ago

“From start to finish the staff at pure cremation made a sad time in life very easy to do my mother wanted no fuzz and pure cremation delivered that with care and help me through the process I definitely would recommend them and already have to a few of my friends and some I don't like lol 🤣.”

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Posted 1 year ago

Thank you for sharing this very moving account of your family's experience of making arrangements with complete confidence, and how you were looked after by our team. Best wishes, Mia

Posted 1 year ago

“Very great service, cant nock them at all.”

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Posted 1 year ago

Thank you for taking the time to share your experience of our care. Kindest regards, Mia

Posted 1 year ago

“Absolutley faultless, from initial contact to the ashes of my relative being returned, everything was dealt with professionally and with compassion.”

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Posted 1 year ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Thank you for sharing this feedback with us. All the best, Mia

Posted 1 year ago

“Very professional and sympathetic. Took all the stress out of arranging a funeral.”

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Posted 1 year ago

It has been an honour to support you at such a difficult time and lovely to hear that our care made things a little easier for you. Kindest regards, Mia

Posted 1 year ago

“When my mother requested Pure Cremations, I was honestly upset, I thought I wouldn't have a chance to say goodbye properly, I thought my mother would be taken away to a crematorium and then posted back. I couldn't have been more wrong! From the very first phone call to them, I was treated with empathy, respect and dignity, at every single stage, from the collection of my mother to her ashes being brought home, by a very attuned gentlemen. Thank you all.”

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Posted 1 year ago

It has been our honour to look after your mother and to support you. It is heartwarming to hear that our colleagues have given you such confidence and peace of mind when it really mattered. With kindest regards, Chloe

Posted 1 year ago

“A very professional service”

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Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Chloe

Posted 1 year ago

“Very friendly and efficient, nothing is too much trouble for them, you will be kept informed at every stage.”

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Posted 1 year ago

Thank you for taking the time to share your experience with us all. Kindest regards, Mia

Posted 1 year ago

“Efficient professional service with a human touch, highly recommend”

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Posted 1 year ago

Thank you for sharing your experience of our care, it's truly valued by our whole team. Kindest regards, Mia

Posted 1 year ago

“Very seamless process, very professional and quick service. Always kept me updated at every point”

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Posted 1 year ago

Thank you for sharing your experience, you have summed up our approach beautifully. Kind regards, Chloe

Posted 1 year ago

“Great service. Extremely helpful and compassionate team members. Thank you Katie and your team. Highly recommend. This is the future.”

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Posted 1 year ago

Thank you for this lovely review. I will pass this on to Katie and the team who will all be delighted with the recognition of the care they have all given. Kind regards, Chloe

Posted 1 year ago

“A very easy service to use at a stressful time because the staff keep one informed every step of the way. Advice given regards the paperwork and who has to provide it. Very understanding and a calm presence on the end of the phone. Ashes delivered personally was a nice touch.”

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Posted 1 year ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 1 year ago

“Amongst all the stress and sadness of dad's departure, organising the cremation was simple, well explained, affordable and with great communicators we felt supported at every step of the way. Thankyou.”

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Posted 1 year ago

Thank you for taking the time to share your experience of our care. It has been a privilege to look after you all. Kindest regards, Mia

Posted 1 year ago

“I found the whole process fantastic. Especially when my partners ashes were delivered. The lady that brought the ashes was very kind...calm and reassuring . I would definitely recommend this service.”

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Posted 1 year ago

Thank you for sharing your experience of the sensitivity and care provided by our lovely team, it was our honour to look after you all. Kindest regards, Mia

Posted 1 year ago

“Pure cremation exceeded my expectations. I was kept informed at all times. It was easy to get through on the phone and all staff had access to records and were able to advise and update as requested. I cannot fault their service, just offer much praise Thank you at a difficult time.”

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Posted 1 year ago

Thank you so much for these lovely words. Kind regards, Mia

Posted 1 year ago

“I found using pure cremation to be a positive experience given the circumstances , the process was handled well from start to finish, my parents wanted to make their passing as easy for me as possible , and they did ! It made a very difficult time less stressful with the arrangements already made for me”

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Posted 1 year ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kindest regards, Mia

Posted 1 year ago

“Wonderful service !!! from the very start of setting up of the plan. Right through to sadly losing our loved one. Very professional, kept fully informed throughout. After informing them of the death, everything was dealt with very sympathetically, which took any additional stress away. We were informed when the body would be collected, what day the cremation would take place, a curtesy call to say everything went well. And then also a call to make arrangements for the ashes to be hand delivered when convenient. And a call on the day beforehand to check all was still convenient to deliver the ashes. Very polite staff, nothing was ever to much trouble. Katie our point of contact was absolutely amazing throughout the whole process. Our loved one was delivered in a beautiful container. We would highly recommend, and based on the super service we are now looking to set up plans ourselves!”

Pure Cremation 5 star review on 21st May 2023

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Posted 1 year ago

Thank you for taking the time to share your experience with others, it is greatly appreciated. Kind regards, Mia

Posted 1 year ago

“We cannot praise Pure Cremation Ltd highly enough following the recent passing of a beloved husband,father, grandfather. From the start they were very caring and professional and always on call if needed. We highly recommend Pure Cremation.”

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Posted 1 year ago

It is our privilege to have been asked to care for your husband/father/grandfather and it is heartwarming to hear that we met your needs when it really mattered. Kind regards, Chloe

Posted 1 year ago

“Way more personal than a traditional funeral. Very dignified and stress free.”

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Posted 1 year ago

Thank you for sharing your experience with us all. Best wishes, Mia

Posted 1 year ago

“I recently lost a relative who had expressed a preference to use a PC , he loved the Adverts, the premise of a pre-paid service and the obvious value for money. What he did not know about or guess was the level of service you get, the organisation, the approach the people. I admit to being a bit skeptical. It was far cheaper than even getting a similar service locally. (I live on the far northern coast of Scotland). PC were a 6-hour drive away but they collected my cousin on the same day. All communications were professional and yet very much with a personal touch, they care for the service they provide and for whom they provide it. They are an amazing service, this form of arrangement may not be for everyone, but don't dismiss it for that reason, grief is personal I get that. But, I would say that with the expenses and practical arrangements all swiftly taken care of you have time to reflect on what you have lost and that what matters. Pure Cremation provided a First-class service, they are a first-class organisation, and employ first-class people. To be totally trusted. My sincere thanks to Gail and her colleagues in Glasgow”

Helpful Report

Posted 1 year ago

Thank you for this incredible review. I have passed this on to Gail and the whole team who will be delighted with this personal recognition of the care they have given. It has been our honour to care for you all during this difficult time. Kind regards, Chloe

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,573 reviews