Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,393 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th November 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Pure Cremation has been really nice. Really nice people who are so helpful. And make the experience less worrying for you. And was nice when they bring your loved one home. Really happy.”

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Posted 1 month ago

Thank you so much for your kind words. We're so glad to hear that our team was able to help make this difficult time a little easier for you. Best wishes, Pure Cremation Team

Posted 1 month ago

“Excellent service and kindness from Pure Cremation.”

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Posted 1 month ago

Thank you for this lovely feedback. It has been our privilege to look after you all. Best wishes, Pure Cremation Team

Posted 1 month ago

“At a very sad time I was kept up to date with the process and that process was explained clearly and sympatheticly. The gentleman who delivered mum’s ashes to me was a gentle soul and offered ongoing support. Very grateful.”

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Posted 1 month ago

Thank you for sharing this very moving account of your family's experience of making arrangements with Pure Cremation and how you were looked after by our team. All the best, Pure Cremation Team

Posted 1 month ago

“Used pure cremations twice now and both times they were excellent. I have also bought myself a pre paid plan”

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Posted 1 month ago

Thank you for your lovely feedback and for entrusting us not once, but twice with the care of your loved one. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Very efficient, kind and sensitive. Would recommend in anyone considering this option”

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Posted 1 month ago

Thank you for your touching review. Your recommendations mean the world to us. Best wishes, Pure Cremation Team

Posted 1 month ago

“Professional, responsive and kind”

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Posted 1 month ago

Thank you for your kind words. Best wishes, Pure Cremation Team

Posted 1 month ago

“I can't thank Pure Cremation enough for the service they provided. They displayed empathy, consideration and thoughtfulness from the very beginning to the day dad's ashes were brought home. I was totally shocked and upset when my parent's informed me they were going with Pure Cremation, I wanted a funeral and a service, but as time went by I realised it was for the best and it is something I would now consider for myself. Thank you again for looking after my dad so well whilst he was in your care”

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Posted 1 month ago

Thank you for taking the time to share your experience with us. Your words mean a lot to us, and we’re touched that you’d now consider Pure Cremation for yourself. All the best, Pure Cremation Team

Posted 1 month ago

“I was very impressed from the beginning of this journey to the end. When I received my Husband Gordon's Ashes beautifully presented to me . THANK YOU SO MUCH and I would recommend this way the best of all.”

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Posted 1 month ago

Thank you for sharing this extremely moving account of your choice and experience with Pure Cremation. It was truly an honour to bring Gordon back home to you. All the best, Pure Cremation Team

Posted 1 month ago

“Every step of the way from the very first phone call to when they delivered Dad back to us, the staff that took care of us were just wonderful. Kind, compassionate, caring and guided us through the very sad time that our family faced.”

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Posted 1 month ago

Thank you so much. It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you all. Best wishes, Pure Cremation Team

Posted 1 month ago

“From the very first phone call to getting my nans ashes home, the service was amazing. We had regular phone calls for updates and the everything was really simple. We had time to grieve without being worried about plans for a cremation or funeral.”

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Posted 1 month ago

Thank you for your kind feedback. We are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your Nan. Best wishes, Pure Cremation Team

Posted 1 month ago

“Dealt with very efficiently with empathy and excellent communications”

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Posted 1 month ago

It was our honour, thank you for these lovely words. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Excellent and very professional service throughout. We were kept informed every step of the way and felt our mum was in good hands and being well cared for. Steph who delivered mum’s ashes back to us was very professional, kind, compassionate and empathetic (just as the other staff were). Mum arrived back to us in a lovely container which was easy to open when we came to scatter her ashes. Thank you for taking care of our mum. We would not hesitate to use PC again.”

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Posted 1 month ago

Thank you for taking the time to share your experience. We are genuinely touched by your feedback and pleased that our service met your expectations. All the best, Pure Cremation Team

Posted 1 month ago

“Very compassionate staff at every stage of the service. Had a few issues along the way but dealt with quickly and thoughtfully Would recommend highly”

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Posted 1 month ago

Thank you so much for rating us with 5 stars. We are delighted with your positive feedback. Kind regards, Pure Cremation Team

Posted 1 month ago

“Very helpful through the sad times but they behaved admirably and compassionately. I would recommend them to anyone who goes through the the loss of someone they loved. They took great care of my wife keeping in touch all the time.”

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Posted 1 month ago

Thank you for your heartfelt words. It truly means so much to us to know that we could provide the care and compassion you deserved. All the best, Pure Cremation Team

Posted 1 month ago

“Absolutely brilliant service from start to finish, we were always informed of everything that was happening, very accurate time of ashes been delivered, will definitely use again if needed”

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Posted 1 month ago

Thank you for this wonderful feedback. This means a lot to the whole team. All the best, Pure Cremation Team

Posted 1 month ago

“Caring and professional. Making a difficult time to go as smoothly as possible. This is the second time I have used Pure Cremation and would not hesitate to recommend them. Peter B”

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Posted 1 month ago

Thank you for sharing such a heartfelt review. We're glad we could make things just a little bit easier and be there for you. Best wishes, Pure Cremation Team

Posted 1 month ago

“I felt from the beginning a very personal touch Whenever I spoke to someone it was the same person which made me feel comfortable. From beginning to end at a sad time for us, Pure cremation made it that little bit easier Thank you”

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Posted 1 month ago

Thank you for sharing such a heartfelt review. It means a lot to us that you felt supported from start to finish, and we’re honoured to have helped you during this emotional journey. Kindest regards, Pure Cremation Team

Posted 1 month ago

“Pure Cremation were professional, efficient and compassionate at all stages of our dealings with them. Everything they promised was fulfilled and, as their name suggests, if you purely want a cremation, they are second to none.”

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Posted 1 month ago

Thank you so much for your kind words. We are truly touched by your feedback and your recommendation is incredibly appreciated Best wishes, Pure Cremation Team

Posted 1 month ago

“I would like to say thank you all so much for being there with such care & for bing so professonal. Becuse I think you are so good I have booked my own cremation with you”

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Posted 1 month ago

Taking out a plan after experiencing our care for a loved one is the highest compliment that we can receive. Thank you for these kind words. All the best, Pure Cremation Team

Posted 1 month ago

“When your brain goes into shock with grief they were sympathetic, courteous and helpful. Thank you guys for making a difficult decision easy.”

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Posted 1 month ago

Thank you for your compliments about our service. We're pleaed we could make things easier for you. Kindest regards, Pure Cremation Team

Posted 1 month ago

Pure Cremation is rated 4.8 based on 4,393 reviews