Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,566 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 18th January 2025

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If there was 10 stars I would give you them .”

Helpful Report

Posted 1 year ago

What a compliment to our team, thank you for such a great review of our service. Kindest regards, Mia

Posted 1 year ago

“Very happy with this service but the urn could of been better as we want to keep it now have to get another one”

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Posted 1 year ago

Thank you for taking the time to share this valued feedback with us. Kindest regards, Mia

Posted 1 year ago

“Care and sensitivity were shown throughout the process by each and every member of the team that I came into contact with. They made a difficult process that little bit easier with excellent communication from start to finish. I would recommended highly.”

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Posted 1 year ago

The team will be very pleased to hear that their care and support made a difference, thank you for this wonderful feedback. Kindest regards, Mia

Posted 1 year ago

“Professional and caring right from the first contact. They supported us through a difficult time, Thank you.”

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Posted 1 year ago

It was our honour, thank you for these lovely words. Best wishes, Mia

Posted 1 year ago

“They were very helpfull and polite and dealed with everything thanks Mark.”

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Posted 1 year ago

Thank you for taking the time to share your experience with others. All the best, Mia

Posted 1 year ago

“First class service throughout,very impressed with them and wouldn’t hesitate to recommend Pure Cremation.”

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Posted 1 year ago

Thank you, these comments are greatly appreciated. Kindest regards, Mia

Posted 1 year ago

“Exactly the service my parents wanted, caring, respectful and easy for those left behind.”

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Posted 1 year ago

We are pleased that we could carry out these wishes, thank you for sharing your experience of our care. All the best, Mia

Posted 1 year ago

“An excellent professional company. Very good communication. Very decent people from the administration to the driver who delivered the ashes. Can't fault Pure Cremation at all.”

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Posted 1 year ago

That is very kind, thank you for these thoughtful words. It was our honour to support you. Kindest regards, Mia

Posted 1 year ago

“My parents both decided several years ago that direct cremation was what they wanted, and it really did make things easier for me when Mum died, Dad being in a care home. Pure Cremation were friendly, kind and professional at all times and everything was very straightforward, from the initial phone call to the delivery of the ashes. I was impressed with their environmental consciousness too.”

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Posted 1 year ago

It is our privilege to have been asked to care for your Mum and it is heart-warming to hear that we met your needs when it really mattered. Thank you for these kind words. All the best, Mia

Posted 1 year ago

“My mum paid for her cremation and when she died the whole process went very smoothly. PC were so helpful, understanding and so very friendly there to help and answer questions at any time. Kept me fully advised and updated through the whole matter. Also follow up call to check I was OK.”

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Posted 1 year ago

Thank you for taking the time to share your experience of our care, it's greatly appreciated by our team. Best wishes, Mia

Posted 1 year ago

“We have never received such impeccable service as we got from Pure Cremation. All it took was one phone call My mother was gently collected within two hours of her passing. Two weeks to the day her ashes were hand delivered back to us At this very sad time the stress was just lifted from us, it was all such a relief Thank you all at Pure Cremation so very much”

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Posted 1 year ago

Thank you, these comments have really made our day. We are so pleased that we could lift some of the stress at this time. Kindest regards, Mia

Posted 1 year ago

“they went above and beyond my expectations and they were extremely supportive and respectful when looking after my loved one ...”

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Posted 1 year ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 1 year ago

“My father requested Pure Cremation and i must say they were fantastic from start to finish. They treated my father with great respect and dignity and kept us informed throughout. I am now looking into setting up a plan for myself so my children dont have that worry.”

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Posted 1 year ago

Taking out a plan after experiencing our care for a loved one is the highest compliment that we can receive. Thank you for these kind words. Kind regards, Chloe

Posted 1 year ago

“The whole experience was handled with great sensitivity. And when our decision for a non attended cremation was overturned by family members the members of staff I spoke to were extremely helpful and relieved all stress for me. The most friendly, helpful, sympathetic people you could possibly wish for at such a sad and difficult time.”

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Posted 1 year ago

You have made our day. This is exactly the level of care we aim to achieve for every family. Thank you for taking the time to share your experience. Kind regards, Chloe

Posted 1 year ago

“Everyone i have dealt with at pure cremations has been amazing , dedicated , compassionate, friendly and helpful”

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Posted 1 year ago

Thank you for highlighting how much care our lovely people devote to our important work. The team will be quietly thrilled with these lovely comments. Kind regards, Chloe

Posted 1 year ago

“We are pleased with the service they provided. They were very helpful and supportive during the process.”

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Posted 1 year ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Chloe

Posted 1 year ago

“Great service from start to the end when Dads Ashes returned to us, very kind and caring.”

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Posted 1 year ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 1 year ago

“From start to finish the process was made so easy by Kirsty, who was both empathic and proffessional throughout.. Thank you”

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Posted 1 year ago

Thank you for this lovely review. We will pass this on to Kirsty who will be delighted with this personal recognition of the care they have given. Kind regards, Chloe

Posted 1 year ago

“Am so impressed with the dedication taken with the solemnity of the whole very sad cremation of a loved one. And would recommend it to all. Thank you.”

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Posted 1 year ago

It is so good to hear that our care made a positive difference when it really mattered. Thank you for choosing us. Kind regards, Chloe

Posted 1 year ago

“Myself and my family wish to thank you for all your help and support through our passing of my dad. The help you gave us was above and beyond. When you brought our dad back home we appreciated your compassion. Many thanks to all the staff.”

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Posted 1 year ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to help you find the best way to say farewell to your dad, and heartwarming to hear that you felt truly looked after. Kind regards, Chloe

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,566 reviews