Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,567 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 18th January 2025

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My self and my daughter can't thank pure cremation enough for everything they have done for us on the passing of my mum they have gone above and beyond and more lovely place looked after my mum and after the cremation they delivered my nan back to my home”

Helpful Report

Posted 1 year ago

Thank you for these lovely comments, it has been a privilege to support you all. Kindest regards, Mia

Posted 1 year ago

“I found them very polite and helpful and making a helping hand in a bad time mary”

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Posted 1 year ago

It's good to hear that our care made a positive difference, thank you for taking the time to share your experience. Best wishes, Mia

Posted 1 year ago

“We used Pure Cremations to meet my mothers wishes, the service they provided was second to none, they kept us informed at every stage, the staff were always so polite, friendly and courteous, taking the pressure off at a very stressful time, thank you Pure Cremations and the team”

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Posted 1 year ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. Best wishes, Mia

Posted 1 year ago

“Quick, easy, simple, informative and compassionate. So straightforward but with empathy and care . Was kept up to date with everything from start to finish .”

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Posted 1 year ago

We are so pleased to hear that our lovely team gave you the support you needed. We are thrilled with your review and comments. All the best, Mia

Posted 1 year ago

“From my first communication with pure cremation Ito let them know of my mums passing all the way through to the ashes being to the respectful receipt of the ashes at the door was perfect . I was informed and spoken to with kindness along this sad journey. I have as a daughter no complaints at all . Thank you pure cremation , we now are planning a celebration of my mums life , and it will b a happy celebration for those that knew and loved her .”

Helpful Report

Posted 1 year ago

The team will be very pleased to hear that their care and support made a difference to your family. We hope that the celebration of life brings you comfort and fond memories to share. Best wishes, Mia

Posted 1 year ago

“Using Pure Cremation is ideal for our family as there are so few of us to form a choir and make a funeral service seem fitting. The facilities provided by Pure Cremation have been very easy and the staff have kept us well informed throughout the whole process from body collection, committal, and then personally delivering the ashes.”

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Posted 1 year ago

Thank you for this lovely encouragement. It has been our privilege to look after you all. Best wishes, Mia

Posted 1 year ago

“Extremely understanding to our needs, compassionate in every aspect at our very sad time.”

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Posted 1 year ago

What a touching review, it was our honour to support you at this time. All the best, Mia

Posted 1 year ago

“Everyone very helpful from start to finish, I would definitely recommend Pure Creamtion.”

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Posted 1 year ago

This feedback is greatly appreciated by our whole team, thank you. Kindest regards, Mia

Posted 1 year ago

“From start to finish Pure Cremation were excellent. Always there to help, kept me informed of what was happening and helped me when I had a problem. Delivery of the ashes was very nicely done. Would thoroughly recommend.”

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Posted 1 year ago

Thank you for sharing your experience of our care. It's great to know you felt well supported and informed at each stage. Best wishes, Mia

Posted 1 year ago

“From the very first contact after my aunt passed away there was nothing but professionalism & kindness from Pure Cremation I would highly recommend”

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Posted 1 year ago

The team will be very pleased to hear that their care and support made a difference to your family. With best wishes, Mia

Posted 1 year ago

“Unfortunately lost Mum,Dad and Uncle this year and Pure Cremation went that extra mile Kind regards Dean”

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Posted 1 year ago

Thank you, Dean, for taking the time to share this very moving account of your experience. It has been our honour to help you find the best way to say farewell to your loved ones, and heartwarming to hear that you felt truly looked after. Best wishes, Mia

Posted 1 year ago

“You kept us informed every step of the way you told us what would happen and when and things ran as you said they would right up to the delivery of the ashes by a lovely lady by the name of Pam. This service has been a lot less stressful for our family than a traditional funeral . Thank you all very much at pure cremations. Sue Martin & John”

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Posted 1 year ago

It has been our honour to look after your loved one and to support you all, thank you for these kind words. All the best, Mia

Posted 1 year ago

“I was completely satisfied with the way pure cremations handled my wifes service from start to finish any thing I wanted to know about the cremation they were there for me, I would highly recommend this service”

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Posted 1 year ago

We are so pleased that you felt well supported by our team, this is everything we would hope to achieve. Best wishes, Mia

Posted 1 year ago

“I found the process very easy and straightforward. The staff are all lovely and very helpful. I knew exactly what was happening and they regularly updated me”

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Posted 1 year ago

Thank you for taking the time to share your experience with others. It was our pleasure to look after you. Kindest regards, Mia

Posted 1 year ago

“polite caring service, answered all our questions, would recommend as has allowed us to organise a lovely celebration of my mothers life”

Helpful Report

Posted 1 year ago

It was our honour to help you find the best way to celebrate your mother's life and we hope this brought you some comfort. All the best, Mia

Posted 1 year ago

“The service was fantastic the whole process was made extremely easy. They were very understanding in such a difficult time.”

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Posted 1 year ago

Thank you for sharing how you were looked after by our team and for these lovely comments. All the best, Mia

Posted 1 year ago

“Wonderful, sensitive, caring service. Rang to organise cremation late at night after my mum had passed and they were marvellous, made the whole process so much easier and carried on with fab service including when my mum was handed back. Thank you”

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Posted 1 year ago

We are pleased to hear that our care and support made things a little easier for you, thank you for taking the time to share your feedback. Kindest regards, Mia

Posted 1 year ago

“Staff were lovely and kind during this difficult time. My mum was handled with care and any questions were answered quickly. Thank you to Tracey for all your help.”

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Posted 1 year ago

Thank you so much, it was our honour to care for your mum. Best wishes, Mia

Posted 1 year ago

“All staff at Pure Cremation have provided excellent service from start to finish. The 'start' was the purchase of cremation plans about three years ago. The 'finish' was the return of my wife's ashes shortly after her death in early September 2023. In the meantime, there was no difficulty in contacting Pure Cremation, and all requests for support and advice were dealt with most efficiently and in a sympathetic manner. Without hesitation, I highly recommend Pure Cremation as an alternative provider to conventional funeral companies.”

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Posted 1 year ago

What lovely feedback, thank you for sharing your experience with us and others. Best wishes, Mia

Posted 1 year ago

“Under the sad circumstances I am very happy with the service of pure cremation, I appreciate that they treated my late mother with the upmost respect. I was extremely grateful for Rebecca who was always there to advise & to let us know what was happening through the whole process. I cannot thank all staff at pure cremation enough as there kindness helped through a very sad time.”

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Posted 1 year ago

We are incredibly touched by these compliments of our care and we will ensure that this lovely feedback reaches Rebecca personally. Thank you for taking the time to share this with us. Kindest regards, Mia

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,567 reviews