Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.83

4.8 Rating 4,565 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 18th January 2025

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service with regular updates to reassure loved ones. Fair price.”

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Posted 1 year ago

We appreciate your time in reviewing our service. Kind regards, Chloe

Posted 1 year ago

“Kind and professional all through... very impressed and would not hesitate to recommend - empathy and understanding throughout.”

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Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Chloe

Posted 1 year ago

“Great Company. Very compassionate in such a difficult time. Constantly communicating and making sure you are kept up to date with every part of the process. Very professional and would highly recommend.”

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Posted 1 year ago

It has been an honour to support you at such a difficult time and lovely to hear that our care made things a little easier for you. Kind regards, Chloe

Posted 1 year ago

“The service we had from Pure Cremation was excellent it took all the worries of arranging a funeral of a relative living in another part of the country . I would recommend them to anyone.”

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Posted 1 year ago

Thank you for sharing your experience of our care. We know this will help others who may be considering a simpler cremation for a loved one. Kind regards, Chloe

Posted 1 year ago

“Great service. Thank you”

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Posted 1 year ago

What a lovely compliment - this is what we always strive for. Kind regards, Chloe

Posted 1 year ago

“Used for the first time for my Husband they were friendly caring and very passionate would definitely Recommend”

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Posted 1 year ago

It has been our privilege to support you and to care for your Husband, thank you for taking the time to share this kind feedback. All the best, Mia

Posted 1 year ago

“We didn't want an attended funeral so opted for pure cremation, from start to finish they made it an easy process. I would recommend them wholeheartedly”

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Posted 1 year ago

Thank you for this very kind feedback. Best wishes, Mia

Posted 1 year ago

“A super caring company that I would recommend to anyone. Polite, professional and people orientated.”

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Posted 1 year ago

You have summed up our service beautifully, thank you for taking the time to share your experience. Kindest regards, Mia

Posted 1 year ago

“I just want to say how compassionate every single member of your staff were at the most difficult time of my life. From the initial call with Ashley when I had to notify you of my loss to Emma who brought her ashes back, the hug she gave was priceless. It was exactly how my Mum wanted it, thank you all.”

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Posted 1 year ago

It is so good to hear that you received the care and support that you needed. Thank you for mentioning Emma and Ashley, we will pass on your kind words to them. Kind regards, Chloe

Posted 1 year ago

“Compassionate and caring. Made the entire process from first telephone call to end collection smooth and stress free.”

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Posted 1 year ago

These lovely words will be greatly appreciated by our caring team who work so hard to provide the kind of support that makes a real difference to the bereaved. Kind regards, Chloe

Posted 1 year ago

“As described, no fuss, empathetic and professional.”

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Posted 1 year ago

Thank you for sharing your experience - we know this will help others who may be considering Pure Cremation either for themselves or a loved one. Kind regards, Chloe

Posted 1 year ago

“My late husband wanted a pure cremation and as far as I'm concerned it was an amazing stress free thing to do ! No fuss and stress with trying to organise a large funeral , all the legal stuff was done and they picked my husband up and brought him back to me days later . I could not fault the whole thing. Kind and very caring staff especially over the phone . Thank you”

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Posted 1 year ago

This lovely review summarises everything we aim for in our care of the bereaved and their loved ones. Thank you for sharing your experience which we know will help others. Kindest regards, Mia

Posted 1 year ago

“When my Mum sadly passed on 21st September this year everyone who I spoke to at Pure Cremation was not only helpful but very sympathetic. Matthew and James came to collect my Mum and assured me she was in safe hands and they would look after her and they did. When the day came for cremation came the girls in the office were so kind and assured me that everything would go ahead and they would advise me which they did, When the day came for me to take delivery of Mum's ashes a lovely lady called Pat phoned to advise when she would be arriving. When she arrived she was so lovely asking if I was ok and telling me about the certificate of cremation and what needed to be done. Throughout all this sad experience everyone at Pure Cremation was so helpful and kind and professional I cannot recommend them highly enough.”

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Posted 1 year ago

Thank you for highlighting each stage of care that you received. This means a lot to the whole team. With best wishes, Mia

Posted 1 year ago

“You have been wonderful! Only hiccups were not your fault but paperwork needed! You kept me informed every step of the way and it was all handled with the utmost dignity and caring! Even tge”

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Posted 1 year ago

Thank you very much, Vivienne. These touching comments are greatly appreciated by the whole team. All the best, Mia

Posted 1 year ago

“Excellent service from start to finish”

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Posted 1 year ago

It is so good to hear that each stage of our care has made a difference to you when it really mattered. It has been an honour to look after you and your loved one. Kind regards, Chloe

Posted 1 year ago

“Pure Cremation carried out all the necessary tasks with great care and communicated with me frequently, explaining all that was happening. We held a party to celebrate my husband's life. It was a very happy occasion and he would have been astonished that it was attended by 48 people. Many people thought that it was such a good thing to do and I for one was very thankful not to have had to go through a traditional funeral. I am very happy that we decided to use Pure Cremation.”

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Posted 1 year ago

Thank you for taking the time to share this very moving account of your experience. We know this will help others who may be considering Pure Cremation. All the best, Mia

Posted 1 year ago

“Excellent service from start to finish-everything went very smoothly and efficiently.”

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Posted 1 year ago

Thank you for this lovely comment. Kindest regards, Mia

Posted 1 year ago

“My father and his wife decided to both have pure cremations for no fuss, sadly they both passed away in the last 10 months. on both occasions Pure Cremations have taken away any stress we would have had and dealt with everything quickly and proffesionally. i would deffinately recommend them to anyone thinking about this style of cremation.”

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Posted 1 year ago

Thank you for taking the time to share this very moving account of your experience. It has been our privilege to support you, and heart-warming to hear that our care took the stress away at the time. With best wishes, Mia

Posted 1 year ago

“Very good communication and really perlite staff I had Stephanie she was such a lovely lady to talk too 10/10 for me delivered my dad quick & safe there really good if you need someone to talk too when feeling low like I was i would like to thank Stephanie for helping me at this difficult time x”

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Posted 1 year ago

Thank you for such wonderful comments, we will pass on this feedback to Stephanie personally. Kindest regards, Mia

Posted 1 year ago

“If there was 10 stars I would give you them .”

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Posted 1 year ago

What a compliment to our team, thank you for such a great review of our service. Kindest regards, Mia

Posted 1 year ago

Pure Cremation is rated 4.8 based on 4,565 reviews