Pump Reviews

Name: Pump
Rating: 4.67

4.7 Rating 219 Reviews

70 %

of reviewers recommend Pump

4.7

Based on 219 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"I was cheated out of my money twice, but COVSECLTD.COM helped me recover it."”

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Posted 2 weeks ago

“I regret investing in this company because, considering how frequently they asked for my money, I should have realized something was amiss. Fortunately, I was able to receive my money back in a few days thanks to my thorough study on R E A I N T E L L.C O M. and extra information from positive reviews from others.”

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Posted 3 months ago

“Iv not received my items yet. Been about 9 days since I placed the order.”

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Posted 7 months ago

“It was not put together properly and broke down in hours.”

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Posted 1 year ago

“Website claims next day delivery when ordered before 3.30pm, (i ordered way before that). Parts dont arrive, I lost a day's money. When you query it, you are simply told to return items. You then you have to pay to return items back to them so I'm out of pocket by £3 postage, a day's money and then you're asked to write a review of how great they are.... what do you think? Wake up pump.co.uk, if you make a claim of next day delivery then stick to it, for other companies it is the reason they gain business, Amazon, Screwfix, B&Q, BES etc etc and they manage to achieve it day in day out. All of the above then offer free returns if they have screwed up. If you are going to try to emulate their business model then do so in its entirety, hold your hands up when you fall short of good service and for gods sake dont expect a customer to pay to get a refund.”

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Posted 5 years ago

“I have ordered 3 pumps from this company which worth £530 and they took money from my account and 2 days past there is no confirmation mail of order or nothing when I called the company they said order has not been cancelled without any reason and money is also not refunded till now. Very bad experience, how such a big company can be irresponsible like this.”

Helpful Report

Posted 7 years ago

Hello We apologise for your poor experience. In this particular case the order was automatically flagged due to discrepancies and therefore cancelled. We try to make refunds ASAP, please bear in mind that processing time applies. This should have been explained at the time and we will endeavour to ensure similar complications are thoroughly communicated and understood. Many thanks.

Posted 7 years ago

Pump is rated 4.7 based on 219 reviews