Pump Reviews

Name: Pump
Rating: 4.70

4.7 Rating 214 Reviews

71 %

of reviewers recommend Pump

4.7

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Lyndon Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on service Thankyou very much”

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Posted 3 years ago

“In a world of frequent disappointments you rewrote the manual. -ordered 3 parts for our water pump ( ice damage) - in our 70’s we are not your savvy online type. Panicked that I may not have ordered incorrectly, immediately phoned you. in a jiff you confirmed I had ordered correctly - 18 hours later. - around 8.15.am next morning .. the parts arrived. - we live outside of a town / semi rural/ hard to find/ poor internet. - so you worked a miracle. - parts exactly right. - now fitted - pump pumping - Thankyou for such excellent service at a good price with the added backup of calm courtesy when I thought I had sent my order into the ether. Thankyou. - you have emboldened me, may just place an order with Amazon now . Mrs JAQ”

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Posted 3 years ago

“swift delivery”

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Posted 3 years ago

“Engine was sent in a well packaged box,in very good time from ordering.it started and ran well after adding appropriate oil.and didn't break the bank.”

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Posted 3 years ago

“Great propt service”

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Posted 3 years ago

“I’ve never used this company before so wasn’t to sure but I had not need to of worried as service was excellent and I received my parts I ordered within 48 hrs , definitely 5 star service.”

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Posted 4 years ago

“Great communication, good price fast delivery.”

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Posted 4 years ago

“Pump fulfilled my order really quickly. Unfortunately they used the courier company APC to deliver it. APC were rubbish. Their van broke down half a mile away from me. I offered to come and pick my order up. They told me (twice) the van was fixed and that my package would be with me shortly. I wasted hours waiting for them to show up... and needless to say they didn't turn up. APC then said I should contact Pump to arrange a "same day" delivery for the following day. I tried explaining that APC (a courier company with a depot nearby who already had my package on one of their vans) was better placed than Pump (a plumbers merchants more than 130 miles away) to organise a same day delivery. But they refused to help. So no complaints about Pump except for the fact that they rely on a useless courier. I did email Pump about this but heard nothing in response. My order scheduled for delivery on Friday did eventually turn up on Monday.”

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Posted 4 years ago

“Excellent, prompt service. Very friendly and helpful sales staff. Solved a small problem for straight away. No delay.”

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Posted 4 years ago

“Needed some leather washers for an old Victorian garden pump...couldn't fund them anywhere online except at Pump. They are brilliant quality and after months of not working the pump works like a dream. Delivery was very quick too.”

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Posted 4 years ago

“Absolutely excellent service, cannot fault any of it. I bought a cast iron pump for the garden over the internet on Robinson’s site, came overnight! I realised I needed the stand as well so telephoned Robinson’s direct. The man in the phone couldn’t be more helpful, and was really friendly. I also got that the following day. This was important as we was going away so didn’t want no parcels coming overnight. Thank you Robinson’s for a great service and would recommend them to anybody. They don’t just sell ornamental pumps, take a look.”

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Posted 4 years ago

“Great product, very authentic and quick delivery.”

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Posted 4 years ago

“Fast delivery excellent service”

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Posted 4 years ago

“Supplier of spares for my traditional garden pump (hand pump to draw water from a well). Most spares seem to be available for what is probably an unusual item. I've used them before for spares and shall continue to do so. One comment - it is worth trying to 'batch up' orders (even buying consumable spares for a couple of years ahead) because of the fixed delivery charge which can be a significant proportion of the cost if buying small spares.”

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Posted 4 years ago

“I ordered the pump on a mon and it arrived on the following day have used it for the first time this morning (amazing) .”

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Posted 4 years ago

“This what you call service came next date fitted pumps brill”

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Posted 4 years ago

“Delivery very fast. Good quality items. Unfortunately the non return valve was faulty. Instant replacement sent. Now working perfectly. Good company to deal with”

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Posted 4 years ago

“Excellent service, easy to order online and order received promptly.”

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Posted 4 years ago

“Quick service and a good product, thank you”

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Posted 4 years ago

“Great service and product exactly as described”

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Posted 4 years ago

Pump is rated 4.7 based on 214 reviews