Puck Stop Reviews

Name: Puck Stop
Address: Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA, Sheffield
Rating: 4.91

4.9 Rating 3,621 Reviews

99 %

of reviewers recommend Puck Stop

4.9

Based on 3,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Puck Stop Review Excellent service everything top quality and always delivered on time.

About Puck Stop:

Established in 1995, Puck Stop is the UKs leading Ice and Inline Hockey specialist store, offering a huge selection of equipment at very competitive prices.

Puck Stop are a family run business that was created when one of the sons started playing ice hockey back in 1994, but struggled to find equipment anywhere in the UK at reasonable prices or with staff that understood players needs. A year later and Puck Stop was born!
We are players, we understand what players require, we know the pain of not being in a store with any stock. This is why we opened the store.
The majority of our staff have either played or still play hockey giving us a key insight in to the customers needs.

The long and short of it is...... WE LOVE HOCKEY!

Visit Website

Phone:

0114 2443005

Email:

sales@puckstop.com

Location:

Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA
Sheffield
S9 2FA

Write Your review

Tell us how Puck Stop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Puck Stop 5 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Blad Barber from Puck stop and it was unfortunately dispatched tothe wrong address. I contected them on Sat not really expecting anything untill the Monday and they were on it immediately - they emailed me straight back to apologise and dispatched a new one on the Saturday that arrived Monday (Royal mail so no Sunday delivery) I think the measure of customer service is not when everything works but in how an organisation resolves issues and I can honestly say the service I received from Puck Stop was second to none I would hapily reccomend them and will definately use them again without a second thought”

Helpful Report

Posted 9 months ago

“Great service provided by Matt the sales assistant.”

Helpful Report

Posted 9 months ago

“Perfect fit. Very quick delivery. Will definitely shop again”

Helpful Report

Posted 9 months ago

“Staff members friendly, efficient, knowledgeable and helpful. Many thanks for the comfort given when making a costly decision.”

Helpful Report

Posted 10 months ago

“Staff were very good and measured my son up for his new skates.”

Helpful Report

Posted 10 months ago

“Staff great support and knowledable. Instant delivery-- 24h. And shockingly light shoulder pads!”

Helpful Report

Posted 10 months ago

“Good communication and solved an issue with the product promptly. Highly recommended!”

Helpful Report

Posted 10 months ago

“Delivery was quick and everything in the box. Loads of confirmation emails so you know exactly what stage your order and parcel is.”

Helpful Report

Posted 10 months ago

“Arrived quickly and excellent quality”

Helpful Report

Posted 10 months ago

“These guys are great, ordered a couple of neck guards for a friend and I which arrived in 24 hours. It transopired that I ordered the wrong size they handeled everything immediatley and I had what I needed next day - Faultless service!”

Helpful Report

Posted 10 months ago

“Excellent Service and good equipment so cannot complain at all. Prices can be a little high at times!”

Helpful Report

Posted 10 months ago

“Perfect fit for my son They are very comfortable and with great protection”

Puck Stop 5 star review on 30th January 2024

Helpful Report

Posted 10 months ago

“Always first to get the gear I want, great prices and fast delivery.”

Helpful Report

Posted 10 months ago

“Helpful advice, prompt delivery and good product. My daughter used her NG21 neck guard for the first time last week and said it was really comfortable.”

Helpful Report

Posted 10 months ago

“Excellent service, quick delivery”

Helpful Report

Posted 10 months ago

“Amazing service, fitted the helmet – talked to us about ways to alter it should we need to and was super helpful.”

Helpful Report

Posted 10 months ago

“nice stick but surprisingly short. There isn't much info on the website about what you are getting when you buy and intermediate stick or a senior stick - the difference, it seems, is quite a few inches of stick length. So we bought a short stick without realising it. Now trying to buy another one. Wish we’d known.”

Helpful Report

Posted 10 months ago

“My lad loves his ice skates, puckstop didn’t make it clear enough that the skates would need sharpening…I presumed new skates, nice sharp blades!! My poor lad did his first 2 LTP session with blunt skates…once I realised I then had to go 40 minutes each way and pay £10 to get them sharpened at my local,ish hockey shop. Pointless buying ice skates on line to then have to get them sharpened else where… hockeystation send them out sharpened and ready to go.”

Helpful Report

Posted 10 months ago

“I bought the Bauer X Intermediate skates and skate guards from Puck Stop online. The sizing guide was clear and informative. I am really pleased with my purchase. A great pair of skates to get started in hockey skating/training. The shipment was well packaged and fast and delivery was professional. Thank you Puck Stop.”

Helpful Report

Posted 10 months ago

“Speedy delivery, item was exactly as stated.”

Helpful Report

Posted 10 months ago

Puck Stop is rated 4.9 based on 3,621 reviews