Puck Stop Reviews

Name: Puck Stop
Address: Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA, Sheffield
Rating: 4.91

4.9 Rating 3,634 Reviews

99 %

of reviewers recommend Puck Stop

4.9

Based on 3,634 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Puck Stop Review Excellent service everything top quality and always delivered on time.

About Puck Stop:

Established in 1995, Puck Stop is the UKs leading Ice and Inline Hockey specialist store, offering a huge selection of equipment at very competitive prices.

Puck Stop are a family run business that was created when one of the sons started playing ice hockey back in 1994, but struggled to find equipment anywhere in the UK at reasonable prices or with staff that understood players needs. A year later and Puck Stop was born!
We are players, we understand what players require, we know the pain of not being in a store with any stock. This is why we opened the store.
The majority of our staff have either played or still play hockey giving us a key insight in to the customers needs.

The long and short of it is...... WE LOVE HOCKEY!

Visit Website

Phone:

0114 2443005

Email:

sales@puckstop.com

Location:

Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA
Sheffield
S9 2FA

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Puck Stop 5 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was spot on? Description was as stated and super fast delivery. Excellent service!”

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Posted 1 year ago

Thank you so much for your five star rating, Natasha! We truly appreciate your loyalty as a customer and your kind words about the spot on item, the accurate description, and our super fast delivery. We are so glad you are a satisfied customer! Thank you for choosing Puck Stop!

Posted 1 year ago

“I start by saying that I am writing from Italy, it is the first time that I have bought such a skate online, I found myself very well, perfect and very kind team, able to help you even if on the other side of the screen, congratulations puckstop !! you are the best!! See you at the next purchase!! your best italian fan”

Puck Stop 5 star review on 24th January 2023

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Posted 1 year ago

Thank you so much for your kind words, Manoel! We are so pleased to know you had a great experience shopping with us from Italy! We are here to help you any way we can, no matter where you are in the world. We really appreciate your 5 star rating and your fantastic feedback. We hope to see you again soon at Puck Stop! Thanks again for being our best Italian fan!

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Fantastic service and quick delivery as always. Not to mention the best price.”

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Posted 1 year ago

Thank you so much, Alan, for the 5-star rating of Puck Stop! We truly appreciate your loyalty - it always means a lot to us. We're pleased to hear that our service and delivery were up to par, as well as the great price. We'd love to have you back with us soon.

Posted 1 year ago

“ery good products and amazing customer service i would recommend these to everyone”

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Posted 1 year ago

Thank you so much for your 5-star rating of Puck Stop! We really appreciate your kind words about our products and customer service. We work hard to bring the best and are thrilled to hear that you would recommend us to everyone. Thanks again!

Posted 1 year ago

“Arrived literally overnight. Astounded how fast. Great stock, great price, great customer service.”

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Posted 1 year ago

Thank you Jamie for the amazing 5 star rating. We're thrilled that you had a great experience with Puck Stop and are glad to hear that your order arrived so quickly! We look forward to having you as a returning customer in the future.

Posted 1 year ago

“The net itself it’s brilliant but after it arriving and taking out of the packaging we noticed a dint in the metal and the pain scratched off on a few areas of the net. Pictures taken.”

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Posted 1 year ago

Hi Taryn, We want all of our customers to be completely satisfied with their purchases, if you could email some pictures through to our team sales@puckstop.com we will get this rectified for you Best, Puck Stop

Posted 1 year ago

“I was unsure what size of Bauer inline skates too purchase so after an email conversation with PUCK STOP i was pointed in the right direction, which arrived next day and fit perfectly!!. Thank you PUCK STOP”

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Posted 1 year ago

Thank you Gary for your 5-star rating of Puck Stop! We are thrilled to hear that you found the right size of Bauer inline skates with the help of our team and that it arrived just in time! We value our customers and it's always a pleasure having you shop at Puck Stop. Thank you for being a loyal customer and we look forward to more successful experiences with you in the future!

Posted 1 year ago

“Excellent service, prompt dispatch of goods. Even when I had a query they answered it quickly and helpfully.”

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Posted 1 year ago

Thank you so much Pam, for your 5 star rating of the Puck Stop! We are very glad to hear that you've had a great experience with our excellent service, prompt dispatch of goods and our quick and helpful response to any queries you may have had. We truly appreciate your loyalty for being a returning customer and we look forward to serving you again soon.

Posted 1 year ago

“Prompt service”

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Posted 1 year ago

“Broken stick, new one ordered and delivered within 48hrs. Great service as always!”

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Posted 1 year ago

Thank you so much Mark for the 5 star rating of Puck Stop! We're glad to hear that we were able to provide you with great service and a new stick in only 48 hours. We really appreciate you as a loyal and repeating customer, and thank you for your continued support!

Posted 1 year ago

“amazing customer service Super fast delivery”

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Posted 1 year ago

“It was a fast delivery, and the skates fit perfectly, 10/10.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Puck Stop! We're so glad the delivery was fast and that the skates fit perfectly- 10/10 is amazing! We always aim to ensure that our customers are happy, so this feedback is greatly appreciated.

Posted 1 year ago

“Awesome product which was despatched and delivered super quickly. Great customer service, thank you.”

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Posted 2 years ago

“Still have not received the item putchased. Trying to track it but only get the message it is delayed. Without further explanation.”

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Posted 2 years ago

Hi Ronny Sorry to see you haven't received your item. Could I ask if you have contacted our web team to let them know? I will certainly send them a message so they can look in to this for you. I know it was shipped on the 28th on December, so with the new year break, things can take a little longer. We will let you know when we have any further information

Posted 2 years ago

“Very quick delivery from a trusted shop.”

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Posted 2 years ago

“Excellent service. quick delivery,price on my grandson training jersey was also excellent. Good communication with puck stop. Highly recommend”

Puck Stop 5 star review on 4th January 2023

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Posted 2 years ago

Thanks for sharing! Nothing better than watching hockey on TV while wearing hockey kit!!

Posted 2 years ago

“One of the lights on my Game Changer purchase does not work at all. Sent email to puckstop and no response. Sent email to Better Hockey and was also ignored. Bad companies to do business with.”

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Posted 2 years ago

“Quick delivery , easy website , and got exactly what I ordered”

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Posted 2 years ago

“great service, next day delivery”

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Posted 2 years ago

Puck Stop is rated 4.9 based on 3,634 reviews