Puck Stop Reviews

Name: Puck Stop
Address: Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA, Sheffield
Rating: 4.91

4.9 Rating 3,584 Reviews

99 %

of reviewers recommend Puck Stop

4.9

Based on 3,584 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Puck Stop Review Excellent service everything top quality and always delivered on time.

About Puck Stop:

Established in 1995, Puck Stop is the UKs leading Ice and Inline Hockey specialist store, offering a huge selection of equipment at very competitive prices.

Puck Stop are a family run business that was created when one of the sons started playing ice hockey back in 1994, but struggled to find equipment anywhere in the UK at reasonable prices or with staff that understood players needs. A year later and Puck Stop was born!
We are players, we understand what players require, we know the pain of not being in a store with any stock. This is why we opened the store.
The majority of our staff have either played or still play hockey giving us a key insight in to the customers needs.

The long and short of it is...... WE LOVE HOCKEY!

Visit Website

Phone:

0114 2443005

Email:

sales@puckstop.com

Location:

Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA
Sheffield
S9 2FA

Write Your review

Tell us how Puck Stop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Puck Stop 5 star review on 6th September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t fault the customer service , I ordered the wrong size , contacted them and arranged a return with no issues and now just waiting for the right size to be shipped. Quality products and fast shipping”

Helpful Report

Posted 1 year ago

Thank you, Terri, for your fantastic review of Puck Stop! We really appreciate you taking the time to share your experience with our quality products and fast shipping. We are delighted to hear you had no issues with our customer service, even when returning the wrong size! We look forward to offering you a satisfactory shopping experience in the near future.

Posted 1 year ago

“Puck stop never disappoints! Service is amazing!”

Helpful Report

Posted 1 year ago

“Not my first purchase from puck stop and certainly won’t be my last. Fast shipping and 1st class customer service.”

Helpful Report

Posted 1 year ago

“Amazing service as always Ordered 9am delivered next day by 2pm Great stick for a great price”

Helpful Report

Posted 1 year ago

“Excellent, on time delivery, all as expected”

Helpful Report

Posted 1 year ago

“Lovely hoodie. Quick delivery, great customer service as always”

Helpful Report

Posted 1 year ago

“Really great service, friendly and efficient, I had some skates converted from Ice Hockey to Roller hockey and the process was amazing thank you!”

Helpful Report

Posted 1 year ago

“Brilliant guys, good advice over the phone, when I thought the product was not as advertised, but it was. Really helpful.”

Helpful Report

Posted 1 year ago

“Very fast delivery great service”

Puck Stop 5 star review on 11th July 2023

Helpful Report

Posted 1 year ago

“Nipped in after sons BIPHA nationals for a pair of skates what can I say apart from WoW staff were superb. Choice was fantastic and reasonably priced. Sons was sized for the 1st time on the machine and got to try out the stick he wanted on the practice pad. Goes to show how important a good fit is for skates is as his skating has improved so much in such a short time. Can’t wait till the next time we are in the area will definitely be back.”

Helpful Report

Posted 1 year ago

“As usual, staff ate very knowledgeable and helpful”

Helpful Report

Posted 1 year ago

“Great experience. I went in looking for a new stick and asked to try out a few on the test area they have and the staff member was very patient and helpful.”

Helpful Report

Posted 1 year ago

“Been some time since I’ve had a profile done, good communication on what best suits and a great feel”

Helpful Report

Posted 1 year ago

“Ordered Friday afternoon, delivered Saturday noon. Customer service exceptional.”

Helpful Report

Posted 1 year ago

“Used puck stop over and over again, very happy with their service and products! Would love them to send to Europe 🙏”

Helpful Report

Posted 1 year ago

“Ordered some Blades on Monday, received them in the post on Tuesday, already cut ready to use! perfect customer service, thanks Steve”

Helpful Report

Posted 1 year ago

Thank you so much Steve for the wonderful 5 star rating of Puck Stop! We're thrilled that you had a great experience ordering our blades and that you received them so quickly. We really appreciate your being a loyal and repeating customer!

Posted 1 year ago

“Super fast and reasonably priced”

Helpful Report

Posted 1 year ago

“Great service quick delivery and very prompt at replying to questions about order.”

Helpful Report

Posted 1 year ago

“Thanks to Puck Stop for their help in buying 2 sticks for my grandson. The team were very helpful in ensuring the order was sent as soon as they had delivery. The sticks arrived in good order. They are off to Canada next week with my grandson.”

Helpful Report

Posted 1 year ago

Thank you so much, Judith, for your 5-star rating of Puck Stop! We appreciate your loyalty and thank you for continuing to choose us for your hockey needs. We're delighted that the sticks you purchased for your grandson arrived in good order and that the team were so helpful in ensuring your order was expedited. We're so pleased that our help made it possible for him to take the sticks to Canada- that's fantastic news. We appreciate your continued support and look forward to seeing you soon at Puck Stop.

Posted 1 year ago

“Great service from Puckstop as follows. Glad they now stock Howies. Always great communication. Never failed to get me a next day delivery either!”

Helpful Report

Posted 1 year ago

Puck Stop is rated 4.9 based on 3,584 reviews