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Puck Stop Reviews

4.9 Rating 3,673 Reviews
99 %
of reviewers recommend Puck Stop
4.9
Based on 3,673 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Puck Stop Review Excellent service everything top quality and always delivered on time.
Read Puck Stop Reviews

About Puck Stop:

Established in 1995, Puck Stop is the UKs leading Ice and Inline Hockey specialist store, offering a huge selection of equipment at very competitive prices.

Puck Stop are a family run business that was created when one of the sons started playing ice hockey back in 1994, but struggled to find equipment anywhere in the UK at reasonable prices or with staff that understood players needs. A year later and Puck Stop was born!
We are players, we understand what players require, we know the pain of not being in a store with any stock. This is why we opened the store.
The majority of our staff have either played or still play hockey giving us a key insight in to the customers needs.

The long and short of it is...... WE LOVE HOCKEY!

Visit Website

Phone:

0114 2443005

Email:

sales@puckstop.com

Location:

Unit 5 Sycamore Centre159 Attercliffe CommonSheffieldS9 2FA
Sheffield
S9 2FA

Write Your review

I called and spoke with Malcolm, he was exceptionally helpful finding the correct stick within my price range. He also gave me advice on cutting the stick to size. The stick arrived by 09:00am the next morning. I couldn't be any happier with the service and will definitely shop with you again (especially if a bargain pops up??)
Helpful Report
Posted 11 months ago
Good and quick service
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Posted 11 months ago
You guys are brilliant, such fast delivery on both my orders, arrived next day after being dispatched the same day. Thank you so much. I will always buy my hockey products from you, thank you.
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Posted 11 months ago
Fantastic customer service. There was a slight issue with my order but they could not have been more helpful and got it resolved straight away. Would highly recommend them. Great company
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Posted 11 months ago
Great service and products arrive quickly. They were even able to personalise the stick i bought.
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Posted 11 months ago
Great service overall. Easy online ordering and helpful staff on the telephone that quickly rectified a problem I had and the order arrived the following day. Thanks
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Posted 11 months ago
Members of the team were very helpful getting me fitting for the correct size skates.
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Posted 11 months ago
My first pair of skates and first experience with Puckstop! Fantastic customer service from all the staff! I got advice on wearing my skates and the staff were happy to help with any questions I had! Highly recommend!
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Posted 11 months ago
Never a dull moment when entering the shop, very Friendly staff and eager to lend a helping hand and offer some info and advice if unsure, couldn't fault the quality and variety of goalie equipment on shop floor.. again very happy customer myself and my wife are for visiting.
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Posted 1 year ago
Great service, helped adjust and place guard onto helmet. And happy to help even though was very busy .
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Posted 1 year ago
Good and quick service from a well stocked store! I’m a first ever skater and Malcolm made me feel at ease and fitted my new skates for me. He presented good knowledge and explained how they should feel. He recommend some guards for the blade to prevent them from rusting too! Highly recommend!
Helpful Report
Posted 1 year ago
I ordered a Blad Barber from Puck stop and it was unfortunately dispatched tothe wrong address. I contected them on Sat not really expecting anything untill the Monday and they were on it immediately - they emailed me straight back to apologise and dispatched a new one on the Saturday that arrived Monday (Royal mail so no Sunday delivery) I think the measure of customer service is not when everything works but in how an organisation resolves issues and I can honestly say the service I received from Puck Stop was second to none I would hapily reccomend them and will definately use them again without a second thought
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Posted 1 year ago
Great service provided by Matt the sales assistant.
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Posted 1 year ago
Perfect fit. Very quick delivery. Will definitely shop again
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Posted 1 year ago
Staff members friendly, efficient, knowledgeable and helpful. Many thanks for the comfort given when making a costly decision.
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Posted 1 year ago
Staff were very good and measured my son up for his new skates.
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Posted 1 year ago
Staff great support and knowledable. Instant delivery-- 24h. And shockingly light shoulder pads!
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Posted 1 year ago
Good communication and solved an issue with the product promptly. Highly recommended!
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Posted 1 year ago
Delivery was quick and everything in the box. Loads of confirmation emails so you know exactly what stage your order and parcel is.
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Posted 1 year ago
Arrived quickly and excellent quality
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Posted 1 year ago
Puck Stop is rated 4.9 based on 3,673 reviews