Proturf Reviews

Name: Proturf
Address: North Carr FarmWest Stockwith, Doncaster
Rating: 4.76

4.8 Rating 340 Reviews

96 %

of reviewers recommend Proturf

Company Reviews

Metrics

Info

4.8

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01427890797

Email:

sales@proturf.co.uk

Location:

North Carr FarmWest Stockwith
Doncaster
DN10 4BD

Proturf 5 star review on 18th August 2022

Anonymous

Anonymous // 01/01/2019

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“Proturf were very quick & efficient about sending me the sample of Aberdeen granite chips. When I then placed the order it came within three days at the prescribed time. We are delighted with our new front garden the chips go very well with our new Victoriana path.”

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Posted 6 years ago

Thank you for your review. So please to hear you are happy with our product and the granite is very nice.

Posted 6 years ago

“The stones were lovely. However the poor delivery guy had to try and move a bulk bag of chips on a small trolley. The bag nearly pulled him off the back of the van and he couldn’t move it once it was off the tail flap. I was left with the bag in the middle of the road which meant I had to shovel all of the chips down my 60foot driveway then round the back of the house whilst trying to look after my 3 children. It was also raining cats and dogs. Not only is this type of delivery unsuitable it is downright dangerous. Your delivery staff could injure themselves by being pulled off the van into the path of a passing vehicle or rupture their backs and you may find yourselves in court for industrial injury cases, if not in front of HSE! Order from someone who have proper equipment for this type of delivery.”

Helpful Report

Posted 6 years ago

Many thanks for your comments. We have passed on your concerns regarding the delivery to the Pallet Network. The Bulk Bags we send out all meet the pallet network criteria and we have now been informed that your area is now covered with electric pallet pump trucks. If you ever experience difficulties in future with our deliveries please get in touch immediately and we will try to help resolve it.

Posted 6 years ago

“James dealt with our order and was more than helpful throughout, even sorted out the delivery problem that we encountered. Brilliant service, prompt and courteous.”

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Posted 6 years ago

Thank you for your kind review. We pride ourselves on having happy customers.

Posted 6 years ago

“Very competitive rates, great comms and delivery as promised”

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Posted 6 years ago

Thank you for your kind review. We hope that the Quartz Pea Gravel and English Beach Cobbles look amazing in your garden.

Posted 6 years ago

“Good value and prompt delivery”

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Posted 7 years ago

Thank you Peter for your kind review. Scottish Cobbles are a firm favorite, the colours are amazing.

Posted 6 years ago

“I purchased bowling green turf and top soil for my garden project and I am pleased with the purchase/quality. However, I have noticed that some of the turf is different than the bowling green grass, so a little disappointed.”

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Posted 7 years ago

“Great quality product, price and excellent service. Delivered very promptly and positioned just where I needed it. Couldn't have been improved.”

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Posted 7 years ago

Thank you for your kind review. We are so pleased that you are happy with the Cotswold Chippings.

Posted 6 years ago

“Good price. Very friendly ad helpful delivery driver. Good communication .”

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Posted 7 years ago

Thank you for your kind review. We pride ourselves on our good service from start to finish. Glad you are pleased with your purchase of the English Beach Cobbles

Posted 6 years ago

“Excellent turf. Very pleased!!!”

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Posted 7 years ago

Thank you for your review. We pride ourselves on good quality turf and delivery to our customers.

Posted 6 years ago

“We bought the beach pebbles. Excellent quality product, good price and delivered on time. I would definitely recommend Profturf.”

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Posted 7 years ago

“I bought pebbles from Proturf several months ago. The product is good, it was delivered on time. But the delivery was made on pallets, it did say to be fair, that you must be on level ground. There is a slight slope at our house, but the load was delivered with a pump truck. The driver and I struggled to move the pallets (approximately 1 tonne in weight. The product should be delivered with an electric pallet truck.f”

Helpful Report

Posted 7 years ago

Many thanks for your comments. We have passed on your concerns regarding the delivery to the Pallet Network. The Bulk Bags we send out all meet the pallet network criteria and we have now been informed that your area is now covered with electric pallet pump trucks. If you ever experience difficulties in future with our deliveries, please get in touch immediately and we will try to help resolve it.

Posted 6 years ago

“Product and delivery time as stated”

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Posted 7 years ago

Thank you for your kind review. We pride ourselves on good service from start to finish.

Posted 6 years ago

“THE GRASS CAME UP A LOVELY GREEN COLOUR VERY PLEASED IN DEED AND A GREAT PRICE, FAB DELIVERY, VERY PLEASANT TO DEAL WITH.”

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Posted 7 years ago

Thank you for your kind review. We pride ourselves on good quality Turf with competitive prices. We like to know we have made another customer happy.

Posted 6 years ago

“lots of the turf was very thinly cut and poor quality and coukd not be used. once the lawn established it looked very nice but there was a lot of annual medowgrass that was dissapointing”

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Posted 7 years ago

“Paid for an am delivery that never happened ,had to ring numerouse people to find out where the load had got to only to be told it had been on 3 diferent lorrys ,had done a 200 mile trip from where ot was lifted yet Im only 20 miles away from the fields where the turf came from .It was bone dry and going yellow ,supposed to have been lifted fresh ,what I got was not fresh .the load eventually arrived at 6pm and the driver wasnt happy as the wagon it came on had a tail lift that wasnt strong enough to support the pallet ,he nearly ended up on the floor with a pallet of turf on top of him . I complained about late delivery,did get an appology from the company director”

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Posted 7 years ago

“Excellent service, prompt delivery, good prices, lovely people to deal with.”

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Posted 7 years ago

“Delivered on time. Very good product at the right price. I would recommend to a friend.”

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Posted 8 years ago

“Very pleased with the quality of the turf. Unfortunately Profurf were let down by their delivery agent who failed to deliver on the booked day, despite their tracking info showing the item out for delivery. There was no communication from delivery firm advising of any problems but Proturf customer services were extremely helpful and proactive and ensured delivery was made the following day.”

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Posted 8 years ago

“Proturf were very helpful up to the point of sale, but when I called them asking for advice about their turf AFTER the sale they were not interested at all. Their after-sales is non-existent as far as I am concerned. The turf was laid by a professional company but is patchy and brown in too many places. I would NOT by from them again.”

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Posted 8 years ago

“Excellent service and quick delivery. Good quality and value for money. Would recommend and will using Poturf again. Thank You Julie K.”

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Posted 8 years ago

Proturf is rated 4.8 based on 340 reviews