Prospect Tree Mortgages Ltd Reviews

Name: Prospect Tree Mortgages Ltd
Address: Acorn Barn, Bower Road, Ashford, Smeeth
Rating: 4.95

5.0 Rating 232 Reviews

100 %

of reviewers recommend Prospect Tree Mortgages Ltd

Company Reviews

Metrics

Info

5.0

Based on 232 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Prospect Tree Mortgages Ltd :

Prospect Tree Mortgages can cover all of your mortgage needs nationwide. At Prospect Tree our clients are at the heart of all we do. Our friendly, knowledgeable advisers work with you to find the perfect product for your individual needs.

We are not tied to any lender and are able to consider a comprehensive range of mortgage products from across the market for first charge mortgages only.

Our advisers have over 20 years experience within the mortgage and finance industry, working at the highest of levels as branch mangers for some of the largest and best known high street banks, and regional estate agents. This means we know the mortgage industry, we know what lenders are looking for and we know how to find for you the best mortgage deal to suit your needs. Making an appointment that suits you and your requirements, is easily done.

Visit Website

Phone:

08008620840

Email:

contact@ptmortgagesltd.co.uk

Location:

Acorn Barn, Bower Road, Ashford
Smeeth
TN25 6SZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and advice given from Matt and Robin.”

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Thank you Karina. We are so pleased we could help!

“Prospect Tree Mortgages have been a pleasure to work with. They have been very professional from the start and have gone the extra mile in making sure the process ran smoothly from start to finish. Matt and Robin have been amazing especially in updating me on how the application was going. Will be definitely using again when coming to remortgage!”

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Thanks Ben! We are so pleased we could help & that you had a good experience with us.

“My 2nd time using Prospect Tree Mortgages Ltd and I’m very pleased I did. We needed additional borrowing as we’re planning an extension. Even though our situation and requirements are never straight forward, Matt and Robin were absolutely brilliant in dealing with our application. we were constantly updated on how the application was progressing and provided timescales on when to expect further updates. We also updated all our other policies which were long other due for a renew. An absolute first-class service.”

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Thank you Piers & Kate. Always happy to help! We are so pleased everything went smoothly for you.

“Prospect tree have been very professional and easy to deal with. All the options have been clearly described from start to Finish. If I’ve had any questions Matt and Robin have always been happy to oblige. I would highly recommend them & will definitely use them when it comes to remortgaging.”

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Thanks Richard & Hannah! Always happy to help.

“I cannot recommend Prospect Tree Mortgages enough, I worked with Phil & Graeme in what was not a simple case, every step of the way they accommodated to our every needs, communicated everything simply and regularly and in a timely manor. Could not recommend them enough and was able to make something we deemed impossible or tricky happen for us in perfect timing! 5*”

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Thanks Fern. We are so pleased that you had a good experience with us & that we were able to help.

“It’s been brilliant, very efficient. Thank you”

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We are very pleased we could help Pabitra.

“Extremely happy with the service received the third time now for remortgages.”

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Thank you very much! We are so pleased you have been happy with our services.

“Very professional and made what could be a stressful experience easy and straight forward !”

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Thank you Mr Wells. We are so pleased that you had a nice experience with us.

“Graeme and team are on the ball and very efficient to arrange our Mortgage renewal. They provided plenty of options and clearly outlined the pros and cons given us the information we needed to make a informed decision. Once we agreed the whole process was profession, timely and straight forward. Much appreciated.”

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Thank you for your review. We are so pleased that everything went smoothly for you & that we were able to help.

“Graeme, Phil and the team have all been excellent from day one. Nothing was too much trouble and any emails I sent were replied to the same day! Both Graeme and Phil talked me through the whole process in layman’s terms and made sure I understood every point in the process as a first time buyer. Thank you for all your hard work. Your professional but friendly manner means I would have no problem recommending you to my friends and family.”

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Thank you so much Chloe! We are so pleased that you had a good experience with us. We are always happy to help!

“I am extremely satisfied and strongly recommend ....Big thanks to Robin and Matt. for all the support and help for getting me good mortgage deal. Wonderful experience , never thought it would be so simple and straightforward , they guided every step , answered all my questions promptly. They are professional and efficient kept me informed and always on hand to discuss any query.”

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Thanks Huma! We are so pleased that everything went well for you & that we could help.

“I have worked with Nick and Graeme for a few months now after they were recommended to me by a friend. It is always a pleasure to deal with these guys. If you want up front and sound advice, then these are the people for you. I appreciated and continue to appreciate their energy and solutions-orientated approach. Thank you Prospect Tree team for making the process of house purchasing that much easier. James”

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Thanks James! Pleased to be able to help.

“Outstanding experience, efficient and friendly. Both Matt and Robin helped with every query and question immediately and definitely know their stuff, would highly recommend.”

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Thank you for your review. We are always here to help!

“I just got my mortgage approval. I would like to thankyou The Prospect Tree Mortgages . I would thoroughly recommend , being a first time buyer I am pleased and very much satisfied , really appreciate especially Matt Lee , who carried out all the paper work and supported me in every aspect being friendly and professional. I am very happy with the service I receieved even in these days of Covid pandamic, Matt carried on progression with my application process online. I was a little wary about using online service, but I got assured and communication between my mortgage adviser, Matt was brilliant he responded quickly and efficiently to every query. Thank you”

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Thank you Huma! We are so pleased we could help & that you are happy with our services. Don't forget to recommend us to your friends & family. Any successful business & you will receive a £50 Amazon voucher!

“Really helpful team, always on call and happy to go above and beyond. I would definitely recommend them to others.”

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Hi Dave & Caroline, Thank you for your kind review. We are so pleased you were happy with the service you received. We would really appreciate you recommending us to your friends & family. Any successful business & you will receive a £50 Amazon voucher!

“10/10 - can't recommend Prospect Tree Mortgages enough! thank you - Mr and Mrs Little.”

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Thank you Mr & Mrs Little! We are so pleased you were happy with our services. Always here to help!

“5* to the team at Prospect Tree Mortgages for their work on both of my mortgage applications, for ensuring that the process was as smooth as it could be. Fred was a superstar, working hard and fast to complete my applications and was always at the end of the phone when I had any queries or requests. I was constantly informed throughout the entire process. Would definitely recommend.”

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Thank you Kamara. We are so pleased that everything went smoothly for you & that you were happy with our services.

“The team did a fantastic job getting everything ready and sorted. They also took the time to explain anything I needed to know when going through the process.”

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Thank you Richard. Always here to help!

“Brilliant service yet again from Fred, Graeme and Nick. Remortgaging made simple!”

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Thank you Bill. Glad you were happy with our services. Don't forget to refer us to friends & family in the future. Any successful business & you will receive a £50 Amazon voucher!

“Very pleased with the advice and support I received, from the very beginning of the process (a complicated one, involving buy-to-let, HMO mortgages and remortgaging). Reliable, clear, advice. Happy to provide multiple quotes when I asked for them, based on different scenarios. Gave full and transparent advice. Happy to answer all of my (many) questions. Timely support (quick responses to questions; quick resolution of issues as they arose - eg when a mortgage provider pulled out at an inopportune time). Appears to be a good corporate culture - the support I received was uniformly good across all those I engaged with. And all were friendly and personable to boot. I would be very happy to recommend them to anyone.”

Helpful Report

Thanks for your kind review David! We are so pleased we could help. If you do refer us to any friends or family & the business is successful then you will receive a £50 Amazon voucher!

Prospect Tree Mortgages Ltd is rated 5.0 based on 232 reviews