Prospect Tree Mortgages Ltd Reviews

Name: Prospect Tree Mortgages Ltd
Address: Acorn Barn, Bower Road, Ashford, Smeeth
Rating: 4.95

5.0 Rating 232 Reviews

100 %

of reviewers recommend Prospect Tree Mortgages Ltd

Company Reviews

Metrics

Info

5.0

Based on 232 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Prospect Tree Mortgages Ltd :

Prospect Tree Mortgages can cover all of your mortgage needs nationwide. At Prospect Tree our clients are at the heart of all we do. Our friendly, knowledgeable advisers work with you to find the perfect product for your individual needs.

We are not tied to any lender and are able to consider a comprehensive range of mortgage products from across the market for first charge mortgages only.

Our advisers have over 20 years experience within the mortgage and finance industry, working at the highest of levels as branch mangers for some of the largest and best known high street banks, and regional estate agents. This means we know the mortgage industry, we know what lenders are looking for and we know how to find for you the best mortgage deal to suit your needs. Making an appointment that suits you and your requirements, is easily done.

Visit Website

Phone:

08008620840

Email:

contact@ptmortgagesltd.co.uk

Location:

Acorn Barn, Bower Road, Ashford
Smeeth
TN25 6SZ

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Anonymous

Anonymous // 01/01/2019

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“Outstanding service and great communication would highly recommend to anyone.”

Helpful Report

Thanks so much for the feedback Ed! We are so pleased you are happy with the service you received. Please don't hesitate to use us again should the need arise! All the best, the PTM Team.

“Excellent service throughout. Highly recommended!”

Helpful Report

Thanks so much for the review Ben! We are so pleased you were happy with the service you received from us. We wish you all the very best for the future. The PTM Team.

“We have dealt with Matt and Fred with our mortgage at Prospect Tree. They have been friendly, helpful and professional. Could not recommend them enough. Made the process really easy and they respond to emails and calls quickly. Explained any jargon that we wasn’t sure on. Do not hesitate to use them. You won’t regret it. Fantastic service!”

Helpful Report

Thanks so much for the feedback Tracey. We always want our customers to feel at ease throughout the mortgage process as it can sometimes be a little daunting. We are happy to have been able to help. You know where we are if you ever need any advice in the future! Best wishes, The PTM Team.

“Matt and Fred have been unbelievable in helping us get our mortgage for our new home really pleased. They communicated on everything with us which was really good and took the stress out of everything for us would highly recommend these guys excellent work”

Helpful Report

Thank you for the lovely feedback Moray! We aim to make the mortgage process as stress free as possible for our customers & we are pleased everything went smoothly for you. We wish you the best of luck in your new home. Best wishes the PTM Team.

“Graham, was very happy and helpfull, our solicitors Jarmans were very impresed with his work efforts , and so are we .”

Helpful Report

Thanks so much for the review Norman & Carol. We are so pleased that your experience with us was a good one! All the best, the PTM Team.

“Top notch team. Timely communication and prompt results. Highly recommended.”

Helpful Report

Thanks for taking the time to leave a review! We are pleased we could help & that you had a good experience with us. Please do pass our details on to anyone you think we could help! All the best for the future, the PTM Team.

“Good company. Would use again.”

Helpful Report

Thank you for your review! We are pleased that you were happy with the service received. Best wishes, the PTM team.

“Was not looking forward to having to deal with sorting out a mortgage for buying out flat. Luckily, Matt and Robin made the whole process very easy and the process was as smooth and painless as possible. Prospect Tree were very professional and kept us informed throughout the whole process. Will definitely use again the next time we move.”

Helpful Report

Thanks for the feedback Garry! We are so pleased that we could make the process as stress free as possible for you. Always happy to help. We look forward to helping you out again in the future. Best wishes, the PTM team.

“Friendly, knowledgeable and efficient service; sorted my re-mortgage simply and easily for me. Wouldn't use anyone else!”

Helpful Report

Thanks so much Sophia. Glad we could help make the process as smooth as possible for you!

“Matt was very patient and helpful (with an indecisive person) with my house moving mortgage and insurance/protection cover. Thankyou”

Helpful Report

Thanks for your review Amanda! We are pleased to have been able to help. Wishing you the best of luck in your new home!

“I've used Prospect Tree for my first mortgage, and again 5 years later to remortgage. They have always been incredibly helpful and informative every step of the way. Both Graeme and Phil made me feel at ease with something as complex as a mortgage, and left me feeling confident. I will and continue to recommend Prospect Tree to anyone looking to mortgage a home.”

Helpful Report

Thanks for taking the time to leave such a nice review Natasha! We strive to always provide the best possible service to our valued customers & we're happy to hear you were happy with our services! Don't forget, if you refer us to any family or friends, any successful business & you will receive a £50 Amazon voucher! Wishing you all the very best!

“Having looked online at mortgages, I began to get a headache at the constant form filling and information gathering. I was recommended to Prospect Tree Mortgages and have not regretted using their service at all. Graeme, Phil and Fred have been brilliant in helping to gather information from me once and applying this where needed to gather mortgage options. As I’m applying for the mortgage solo currently due to my husbands self employed circumstances with covid, I didn’t think I’d be successful in getting to where I needed with the mortgage options, but low and behold, with lots of back and forth on their part, they helped me make it possible to get on the property ladder. I was sceptical of utilising a third party to do all the leg work at first as the simple truth of ‘I could do it myself’, but they are worth their weight in gold and make the entire process so straightforward and effortless for you so I’d highly recommend them. They keep you updated on progress and where things are and give it to you straight if something isn’t going to work out as per your expectations so you are fully aware of anything you may need to do to be successful, in my case I needed to clear a bit of debt to get the value I needed on my mortgage, and they were open and honest about what that would mean if I didn’t . I can’t thank the team enough and will certainly be using them when I remortgage. Thanks guys and keep up the great work 😀”

Helpful Report

Dear Sarah, Thank you so much for your lovely review! We are so pleased that you are happy with the service you have received from us. We always want to make the mortgage process as smooth as possible for our valued customers! Wishing you the very best.

“An absolute pleasure to deal with, very helpful quick in responding and fulfilled our needs. Would definitely recommend.”

Helpful Report

Thank you for your kind review Edward & Alice! We are so glad that you were happy with our services. Don't forget, if you refer us to your friends & family - any successful business & you will receive a £50 Amazon voucher! All the best.

“Great service, quick and easy process - and saved us money.”

Helpful Report

Thank you Nicholas! Glad you are happy with our services & that we could save you £££'s! Always happy to help.

“Absolutely deserve 5 stars.. I appreciate and thankyou for the amount of support and help they given to me even in this covid pandamic situation”

Helpful Report

You are very welcome Huma! Thank you for your kind review. We are very happy to have been able to help.

“What a fantastic team! Graeme and Phil always kept me informed at every stage in the process. I would highly recommend Prospect Tree!”

Helpful Report

Thank you for your review David. We are so glad your experience with us was a good one!

“We dealt with Graeme, Phil and Fred, who made the mortgage process really smooth for us. They’re really great, super patient and always available to help with anyone questions we had. Couldn’t recommend them more highly!”

Helpful Report

Thank you for your lovely review Karan! We are pleased to have been able to help & that you were happy with our services!

“A mortgage was something I knew very little about, if anything at all. Matt was very patient and provided all the explanations I needed. I certainly recommend Prospect Tree Mortgages.”

Helpful Report

Thanks so much for the kind review! We are so pleased that Matt could help make the process as smooth as possible for you. We value all of our customers & strive to always provide the best possible service.

“Myself and my son went to Prospect Tree Mortgages for advice on getting a mortgage. Graem, Fred and Phil have made the process stress free and smooth. The service they provide is quick and efficient and good value for money. I can't recommend them highly enough.”

Helpful Report

That's so good to hear Karen! We are all really glad you had a great experience with us.

“Such a wonderful team and service Robin and Matt are wonderful and I would highly recommend”

Helpful Report

Thank you Amy! We are so pleased that you were happy with our services!

Prospect Tree Mortgages Ltd is rated 5.0 based on 232 reviews