Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 409 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted a space saver wheel for my Audi a1. Ordered On the Sunday afternoon arrived lunchtime Tuesday. Managed to find a wheel retaining bolt that fitted. Space saver wheel nice and snug in the bottom of the boot. Many Thanks Wheel Shop. Will certainly recommend to anyone .”

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Posted 6 years ago

“exactly what I needed”

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Posted 6 years ago

“I wanted a spacesaver wheel for my new Suzuki Celerio which had only been supplied with a compressor and a bottle of sealant - useless for anything more than a simple small puncture. I contacted The Wheel Shop last week and arranged to pick up a spacesaver wheel with the rest of the kit (jack, wheel brace and carry bag etc). I phoned first and was told that as promised everything was waiting for me. Everything was spot on as described and all very nice quality....and a a quarter of the price quoted by the main dealer. My dealings with The Wheel Shop were pleasant with good hassle free service. I would definately use them again. Recommended!.”

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Posted 6 years ago

“Great service by Sam. Excellent delivery and the wheel and accessories perfect. Thank you”

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Posted 6 years ago

“Helpful accommodating staff. Nothing to much trouble. Will certainly recommend to anyone wanting a spacesaver wheel. TerryH”

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Posted 6 years ago

“Ordered the spacesaver wheel and jack/wheelbrace on Monday evening online. It arrived on Wednesday morning .Wheel is in excellent condition totally unused.Impressedwith the fast service thank you.”

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Posted 7 years ago

“EXCELLENT PROMPT SERVICE COULD NOT FAULT”

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Posted 7 years ago

“Great service and value. Very quick delivery. Quality tools and bag provided for both wheel and tools.”

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Posted 7 years ago

“Ordered and delivered within 24 hours”

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Posted 7 years ago

“Great service and fast delivery”

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Posted 7 years ago

“Brilliant price and exceptional service. Ordered wheel and kit for my Mazda. Arrived standard delivery in 3 days. Unfortunately the jack that was included had wrong lifting point. Quick email to Promotor and slotted jack dispatched to me which arrived next day. Sorted.... Cant fault the customer service and would definitely recommend!”

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Posted 7 years ago

“This company and particularly the person I have liased with (don't even know his name) have proved to be extremley supportive and accomodating in all circumstances - any problems or dificulties were dealt with immediately Superb customer relationship not 100% but 1000% Trevor Pyrah”

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Posted 7 years ago

“very fast service cannot fault ordered Monday delivered Wednesday, excellent”

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Posted 7 years ago

“Over the years I've dealt with many auto parts and tyre companies, this one has to be the best. Would recommend to anyone needing good service and customer relations.”

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Posted 7 years ago

“I asked a question about a product by telephone, 20 minutes later it was made available on line. Delivery was very fast.”

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Posted 7 years ago

“Very easy to order, also very quick delivery, overall very satisfied.”

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Posted 7 years ago

“Excellent communications, speedy delivery and quality product. Much appreciated”

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Posted 7 years ago

“Wheel arrived on time and I am most pleased with the service you provide”

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Posted 7 years ago

“I bought a spare wheel and jack for my mazda 6 nov 16 ,because i am an old timer i did not want to rely on puntcure kit which came with the car, as i was going to scotland for holiday and wanted peace of mind.come this year i changed my car October 17 for a toyota agyo and that to came with puntcure kit. not happy with that! As i had not used my wheel and jack for the mazda ,i got in toutch with promotor to ask if they would be willing to swap mazda wheel and jack for one for the aygo. They got back to me with good news saying they would and deliver it.So greatfull for the good customer service ,one very pleased customer. I WOULD NOT HESITATE TO RECOMMEND 5 STAR COMPANY martin thornton-cleveleys”

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Posted 7 years ago

“Ordered spare wheel on Monday received today Wednesday. Best of all FREE postage to the Highlands of Scotland, unknown for an item of this size. Almost everything on ebay with free postage excludes any postcode north of Edinburgh. Thanks again wheelshop for excellent service.”

Helpful Report

Posted 7 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 409 reviews