Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.90

4.9 Rating 409 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 23rd May 2023

Rob

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 1st April 2022

ANDY

Promotor Direct LTD - thewheelshop.co.uk 3 star review on 13th April 2021

Roxan

Promotor Direct LTD - thewheelshop.co.uk 5 star review on 6th October 2020

Sandra

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow what a service, why would you even consider going else where. Customer service the way it used to be, about time consumers got this sort of service they could not have been more helpful”

Helpful Report

Posted 5 years ago

“Ordered from Amazon 8.20 am 21/3/2019 arrived Berkshire RG12 4 pm 22/3/2019 really didn't expect to get the Honda Jazz, Jack, and spanners that quick. And all items correct brilliant service.”

Helpful Report

Posted 5 years ago

“Great service and price. Ordered a 14 inch space saver wheel with tyre for a 2013 Picanto on the Monday, received the wheel two days later by tracked courier. Wheel and tyre in new unused condition. Can’t fault this company and would use them again, 5 star all round.”

Helpful Report

Posted 5 years ago

“This company could and should show the retail industry how to perform, ordered a space saver wheel ( because the greedy so and so at Mercedes don't supply one, but don't tell you ) at 9.20 am Monday and it was delivered 1pm Tuesday, the level of service is outstanding. Thank you”

Helpful Report

Posted 5 years ago

“Very efficient, but the wrong wheel was initially sent. After a telephone call, the correct wheel was exchanged two days later, at no cost to me,. obviously. The four stars are because of this initial error on their part.”

Helpful Report

Posted 5 years ago

“I have to admit to being a little nervous ordering in case the wheel didn't fit BUT cannot recommend Wheel Shop highly enough: 1) Really fast (free) order delivery including tracking 2) Exactly the right parts arrived & well packaged 3) Pleasantly surprised by the quality of ALL the parts including Jack and extending wheel wrench (wasn't expecting good quality tool bag) 4) Having shopped around happy that I got a good price.”

Helpful Report

Posted 5 years ago

“This company must be one of the best I have ever dealt with. From the ordering and explanation of the product, to the delivery and after sales service was simply the best !!! Well done "The Wheel Shop" I recommend you as a first class supplier.”

Helpful Report

Posted 5 years ago

“Bought a new Honda Jazz but came with no spare just a compressor and a bottle of sealant. Just for piece of minds sake I would rather carry a spare (especially as I had the space in the boot for one.) Ordered a 16" wheel, tyre, jack and wheel brace and a fixing bolt for £132. Very quick delivery. Very very pleased with service.”

Helpful Report

Posted 5 years ago

“excellent, fast delivery and perfect package”

Helpful Report

Posted 5 years ago

“Just thought i would write and express my sincere thanks for a very speedy delivery. I ordered a spare wheel cover last week and it was dispatched on Monday under your free postage and arrived this morning. Awesome. thank you”

Helpful Report

Posted 5 years ago

“ordered wheel and was on my doorstep with 2 days and on time by courier . one happy chappy !!”

Helpful Report

Posted 5 years ago

“A very quick delivery good value for the price. {Spare wheel for Dacia Sandero Stepway 2016}....205x55r16 all measurements seem to be okay so all should be fine. Seller recommended well done.”

Helpful Report

Posted 5 years ago

“Excellent service, ordered Tuesday arrived Thursday. Ordered 16 inch space saver spare wheel for Kia Niro 3, it fits perfectly. Supplied with very good quality scissor jack, nut socket and jack handle. This company is well recommended. Thank you”

Helpful Report

Posted 5 years ago

“I spent hours ringing around for a spare wheel, for a honda civic, while browsing, i saw THE WHEEL SHOP had what just what was required. Order placed Monday evening, and would be delivered Wednesday, less than two days.Brilliant service. The spare wheel came with a new tyre, jack,and an extendable wheel brace, two wheel sockets that can be used on four wheel nut sizes, the items were well packed to.If you require a spare wheel THE WHEEL SHOP will sort you out, very reasonable prices. A Merry Xmas to to all the staff.”

Helpful Report

Posted 6 years ago

“Have now ordered two spare wheels from the wheel shop and each one arrived in less than two days. Very professional firm.”

Helpful Report

Posted 6 years ago

“Very helpful staff. Needed an exchange and was no trouble for them to arrange. Well satisfied. Patricia Catley.”

Helpful Report

Posted 6 years ago

“Brilliant shop , I ordered spacesaver wheel Jack and brace for my ford c max, they arrived within three days, when I opened them the Jack was damaged so I contacted them, and they sent me a replacement within 3 days ,no quibble. Great products fantastic value and brilliant customer service. Would definitely recommend them”

Helpful Report

Posted 6 years ago

“Good price on a space-saver spare - but unfortunately the jack was too big to fit in the tray under my boot floor. Solution? They just sent me a smaller jack which fits fine. Great service!”

Helpful Report

Posted 6 years ago

“Just received a spare wheel set for my Honda HRV, first rate service and very happy with the item”

Helpful Report

Posted 6 years ago

“No spare wheel or jack in Mokka so ordered from thewheelshop on Saturday. Tuesday, 8.30 a.m. doorbell rings!.....hey presto...spare wheel and jack delivered. Excellent service....very pleased....thank you wheelshop. DavidT”

Helpful Report

Posted 6 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 409 reviews