Promotor Direct LTD - thewheelshop.co.uk Reviews

Name: Promotor Direct LTD - thewheelshop.co.uk
Rating: 4.89

4.9 Rating 418 Reviews

97 %

of reviewers recommend Promotor Direct LTD - thewheelshop.co.uk

Company Reviews

Metrics

Info

4.9

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01613025656

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Promotor Direct LTD - thewheelshop.co.uk 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a 17" space saver wheel for my new seat leon late on Monday afternoon .with free delivery I thought fri/sat. but NO ! Thursday morning here it is ! ! what great service . the tools were great . for the small amount extra were well worth it . many thanks wheelshop”

Helpful Report

Posted 5 years ago

“just taken delivery of my 19 inch 2017 e class mercedes spare wheel top class brand new with bag and jack +tools sockets are two way so have 4 options of size plus came with 4 nuts for my car totally recomend you to use this company oh and delivery was 1st class arrived exactly to the minute so no hanging around waiting”

Helpful Report

Posted 5 years ago

“Excellent service and delivery, Placed a telephone order for a space saver spare wheel for my Mitsubishi Outlander hybrid at lunch time on Fri. Oct 25th. Received said wheel at 09:10 hrs On Tuesday Oct 29th. Alan T. (Newcastle upon Tyne)”

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Posted 5 years ago

“Brilliant. Ordered online Monday arrived Wednesday. Our car came with one of those "foam pump" puncture repair things. Was pretty dubious about it and ordered a skinny wheel from the wheel shop. Great price too. Thank you.”

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Posted 5 years ago

“Ordered wheel and tool kit Monday arrived Wednesday brand new fantastic service”

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Posted 5 years ago

“Ordered spare wheel & toolkit Tues afternoon, it was delivered 10am Thurs morning in perfect condition. I can't reccommend this company highly enough”

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Posted 5 years ago

“Ordered a spacesaver wheel, jack and retaining bolt for a Ford Fiesta (with standard delivery) on Wednesday, delivered Friday lunchtime with a text update from DHL on delivery slot which was spot-on. Wheel exactly as described, i.e. unused and I assume just stored in a vehicle. Website is easy to use. Can't fault the price - very competitive. Great customer service. Well done!”

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Posted 5 years ago

“Bought a space saver wheel with Jack and wheel key. Very competitive price and delivered within a few days. No complaints what so ever. Excellent”

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Posted 5 years ago

“Excellent service. Delivered faster than expected. No problems whatsoever.”

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Posted 5 years ago

“Excellent I was very impressed with the space saver tyre that I'd purchased. DHL kept me informed of delivery at all times. And the tyre is brand new and the rim looks new also and I was given a bag for the too kit. I recommend this company well done The Wheelshop .”

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Posted 5 years ago

“Very very pleased with the speed my order was despatched and delivered excellent service all round would not hesitate to recommend thanks again”

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Posted 5 years ago

“excellent speedy service”

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Posted 5 years ago

“I was really pleasantly surprised by the quality of the wheel and accessories for my Vauxhall Mokka. The service too was first class too. Ordered on the Friday and arrived the following Monday by DHL and I was able to track the delivery. I would recommend the Wheel Shop without hesitation.”

Helpful Report

Posted 5 years ago

“Dear Wheel Shop Many thanks for the excellent service. the turnaround was better than expected 2 days from order to doorstep. Have already passed on your details to friends. Wheel and kit are a perfect fit for the wife's Mazda 3 hatch 16 plate. She feels much safer knowing she can change the wheel if need be.”

Helpful Report

Posted 5 years ago

“Well don't know how good they are cos can never get them on the phone........they close at 5 and are closed all weekend when I actually have the time to phone. You can suspect it's a one man band. Website nothing great. Still too late now got space saver wheel from Amazon.”

Helpful Report

Posted 5 years ago

“Carrier managed to loose my wheel in transit. One phone call and they sent out replacement and sorted things with the carrier. Great company to deal with.”

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Posted 5 years ago

“Ordered wheel for SEAT ARONA on Monday afternoon with free postage for 3-5 days delivery,turned up after 2 days,very impressed with product and service.Now feel better when driving car around as not having to use glue provided with car.”

Helpful Report

Posted 5 years ago

“Ordered a space saver spare wheel for my 2018 GLC with express delivery and couldn't be happier. Quick despatch, well packaged and the wheel is stamped as a genuine Mercedes wheel. This is the wheel that Mercedes won't sell me. It even fits under the boot floor. Would definitely recommend to other GLC owners.”

Helpful Report

Posted 5 years ago

“Collected my Hyundai Tucson space saver wheel,Jack and retaining bolt, I was greeted by a lady and gent with a pleasant Good Morning, tyre and Jack fits nicely in space will definitely use them again.”

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Posted 5 years ago

“I rate 5 stars for my 18”space saver bought for Audi Q3 2019 jack is excellent fits snug in the boot.”

Helpful Report

Posted 5 years ago

Promotor Direct LTD - thewheelshop.co.uk is rated 4.9 based on 418 reviews